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Explore the CRM Course Catalog
Kennesaw State University
Skills you'll gain: Overcoming Objections, Sales Process, Sales Presentations, Sales Strategy, Solution Selling, Sales Prospecting, Customer Relationship Building, Prospecting and Qualification, Rapport Building, Product Demonstration, Customer Relationship Management, Negotiation, Value Propositions, Setting Appointments
- Status: Free
Coursera Instructor Network
Skills you'll gain: ChatGPT, Self Service Technologies, Customer Service, Web Applications, Customer Support, Generative AI, Artificial Intelligence, Natural Language Processing
Microsoft
Skills you'll gain: Sales Enablement, Sales Strategy, Sales, Sales Process, Microsoft Teams, Personalized Service, Sales Presentations, Email Marketing, Communication, Customer Relationship Management, Automation, Negotiation, Customer Insights, Relationship Building
Skills you'll gain: Search Engine Marketing, Search Engine Optimization, Customer Retention, Marketing Strategies, Web Analytics and SEO, Marketing Planning, Marketing, Digital Marketing, Growth Strategies, Campaign Management, Customer Acquisition Management, Google Analytics, Customer Relationship Management, Strategic Marketing, UI/UX Strategy, Digital Content, Marketing Strategy and Techniques, E-Commerce, Customer Engagement, Advertising
Coursera Project Network
Skills you'll gain: Order Management, Accounting Software, Inventory Control, Small Business Accounting, Inventory Management System, Customer Relationship Management (CRM) Software, Financial Reporting, Accounts Receivable, Cloud Security, Amazon Web Services, Data Security, Billing & Invoicing, Estimation
- Status: Free
University of California, Santa Cruz
Skills you'll gain: Business Communication, Entrepreneurship, Social Media Marketing, Search Engine Optimization, Social Media, Web Design and Development, Marketing, Workflow Management, Business Planning, E-Commerce, Project Management, Business Modeling, Web Content, Branding, Customer Relationship Management
LearnKartS
Skills you'll gain: Salesforce, Data Modeling, Data Management, Customer Data Management, Customer Relationship Management, Software As A Service, User Accounts, System Configuration, Cloud Computing
Coursera Project Network
Skills you'll gain: Facebook, Social Media Marketing, Social Media, Social Media Content, Marketing Materials, Advertising, Marketing Design, Graphic and Visual Design, User Accounts, Account Management
Tecnológico de Monterrey
Skills you'll gain: Web Analytics, Search Engine Marketing, Marketing Analytics, Market Research, Digital Marketing, Analytical Skills, Email Marketing, Customer Data Management, Analytics, Marketing Strategies, Consumer Behaviour, Market Analysis, Data Analysis, Customer Relationship Management, Advertising Campaigns, Performance Analysis, Advertising
University of Colorado Boulder
Skills you'll gain: Value Propositions, Consumer Behaviour, Social Media Marketing, Social Media Strategy, Search Engine Optimization, Competitive Analysis, Marketing Planning, Market Research, Customer Relationship Management, Business Marketing, Marketing Analytics, Web Analytics and SEO, Business Modeling, Business Planning, Strategic Marketing, Customer Analysis, Operations Management, Technical Management, Business Communication, Loyalty Programs
HubSpot Academy
Skills you'll gain: HubSpot CRM, Lead Generation, Sales Management, Prospecting and Qualification, Sales Process, Email Marketing, Sales Territory Management, Workflow Management, Campaign Management, Customer Relationship Management, Prioritization, Performance Metric, Process Mapping, Dashboard, Service Level Agreement
Skills you'll gain: Customer Engagement, Generative AI, Customer Support, Client Support, Customer Service, Customer Relationship Management (CRM) Software, Microsoft 365, Customer Success Management, Sales Enablement, Marketing Automation, Business Process Automation, ChatGPT, Sales Process, Automation, Compliance Auditing, Marketing, Lead Generation, Natural Language Processing
In summary, here are 10 of our most popular crm courses
- Professional Selling: Step 3 - Become a High-Performer:Â Kennesaw State University
- Designing a Customer Support Chatbot Using Flowise:Â Coursera Instructor Network
- Copilot for Sales:Â Microsoft
- Strategic Digital Marketing Channels - SEO & SEM:Â Simplilearn
- Income Features in ProfitBooks:Â Coursera Project Network
- GetVirtual: How to Launch Your Online Business:Â University of California, Santa Cruz
- Salesforce Introduction and Setup:Â LearnKartS
- Crea gráficos para Facebook en Visme: Coursera Project Network
- AnalÃticas en Páginas Web: Tecnológico de Monterrey
- Marketing Strategy for Engineers and Technologists:Â University of Colorado Boulder