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Results for "customer relationship management"
- Status: Free
Coursera Instructor Network
Skills you'll gain: Customer Engagement, Customer Insights, User Feedback, Customer Analysis, Market Research, Customer Service, Data Collection, Active Listening, Verbal Communication Skills, Continuous Improvement Process, Data-Driven Decision-Making, Survey Creation, Customer Relationship Management, Team Oriented, Organizational Leadership
University of Minnesota
Skills you'll gain: Performance Management, Performance Appraisal, Performance Review, Employee Performance Management, Compensation Management, Compensation Strategy, Compensation and Benefits, Constructive Feedback, Workforce Planning, Talent Recruitment, Human Resource Strategy, Human Resources, Employee Onboarding, Recruitment, Human Resources Management and Planning, Recruitment Strategies, Full Cycle Recruitment, Compensation Analysis, Talent Acquisition, People Management
University of Pennsylvania
Skills you'll gain: Descriptive Analytics, Data-Driven Decision-Making, Marketing Analytics, Predictive Analytics, Customer Insights, Customer Analysis, Business Analytics, Analytics, Marketing, Data Collection, Marketing Strategies, Data Analysis, Market Research, Regression Analysis, Consumer Behaviour
- Status: Free
Coursera Instructor Network
Skills you'll gain: Customer Acquisition Management, Marketing Analytics, Branding, Customer Engagement, Target Audience, Lead Generation, Customer Insights, Marketing Channel, Marketing, Customer Retention, Marketing Effectiveness, Brand Loyalty, Brand Strategy
Coursera Project Network
Skills you'll gain: HubSpot CRM, Team Building, Customer Relationship Management, Business Reporting, Marketing Automation, Email Marketing, Business Software, Sales Development, Customer Data Management, Sales Enablement, Marketing
- Status: New AI skills
Skills you'll gain: Quality Management, Project Scoping, Project Closure, Project Management, Project Management Life Cycle, Project Planning, Continuous Improvement Process, Agile Project Management, Process Improvement, Project Controls, Team Leadership, Project Coordination, Backlogs, Team Management, Project Documentation, Agile Methodology, Communication Planning, Change Management, Milestones (Project Management), Organizational Structure
University of California, Irvine
Skills you'll gain: Business Writing, Negotiation, Stakeholder Management, Project Performance, Business Correspondence, Creative Problem-Solving, Problem Solving, Conflict Management, Concision, Project Risk Management, Editing, Brainstorming, Decision Making, Creative Thinking, Project Management, Project Planning, Risk Analysis, Emotional Intelligence, Scope Management, Relationship Building
LearnKartS
Skills you'll gain: Salesforce, Customer Relationship Management, Customer Relationship Management (CRM) Software, Sales Process, Cloud Services, Cloud Computing, Sales Management, Lead Generation, Customer Service, User Accounts, System Configuration
- Status: Free
University of London
Skills you'll gain: Brand Management, Branding, Brand Strategy, Culture Transformation, Employee Engagement, Marketing Management, Global Marketing, Internal Communications, Human Resource Strategy, Strategic Marketing, Organizational Change, Customer Engagement, Consumer Behaviour, Cross-Functional Collaboration
Coursera Project Network
Skills you'll gain: Customer Service, Service Design, Taxonomy, Customer Analysis, Process Mapping, Customer Insights, Customer Relationship Management, Process Design, Customer Support, Web Analytics, Marketing
University of Maryland, College Park
Skills you'll gain: Customer Retention, Customer Acquisition Management, Customer Insights, Customer Relationship Management, Brand Loyalty, Customer Engagement, Marketing Analytics, Customer Analysis, Data-Driven Decision-Making, Marketing Strategies, Growth Strategies, Business Metrics, Consumer Behaviour, Business Modeling, Predictive Modeling
Skills you'll gain: Stakeholder Engagement, Customer Engagement, Consultative Approaches, SAP Applications, Solution Selling, Technical Consulting, Customer Insights, Process Analysis, Business Analysis, Project Management, Business Requirements, Presentations
Searches related to customer relationship management
In summary, here are 10 of our most popular customer relationship management courses
- Voice of the Customer (VoC): Enhancing Experiences : Coursera Instructor Network
- Human Resource Management: HR for People Managers: University of Minnesota
- Customer Analytics: University of Pennsylvania
- Fundamentals of Customer Acquisition Management: Coursera Instructor Network
- Get Started with HubSpot: Coursera Project Network
- Google Project Management:: Google
- Project Management & Other Tools for Career Development: University of California, Irvine
- Salesforce Introduction: LearnKartS
- Brand Management: Aligning Business, Brand and Behaviour: University of London
- Create a services customer satisfaction process: Coursera Project Network