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Results for "customer support"
Akamai Technologies, Inc.
Skills you'll gain: SQL, Linux, Endpoint Security, Database Management, HTML and CSS, Incident Response, Relational Databases, Network Security, Database Systems, Vulnerability Scanning, Linux Administration, File Systems, Routing Protocols, OSI Models, Responsive Web Design, Hypertext Markup Language (HTML), Application Development, TCP/IP, Scripting, MySQL
Johns Hopkins University
Skills you'll gain: Electronic Medical Record, Patient Safety, Health Information Management and Medical Records, Personally Identifiable Information, Encryption, Help Desk Support, Desktop Support, Technical Support and Services, End User Training and Support, Healthcare Industry Knowledge, Decision Support Systems, Health Care Procedure and Regulation, Computerized Physician Order Entry, Data Security, Health Care, Technical Support, Cyber Attacks, Health Systems, Information Technology Operations, Patient Education and Support
Skills you'll gain: Data Warehousing, SQL, Extract, Transform, Load, Apache Airflow, Web Scraping, Linux Commands, Database Design, MySQL, PostgreSQL, Data Pipelines, Apache Kafka, Database Management, Bash (Scripting Language), Shell Script, Database Architecture and Administration, Data Transformation, IBM DB2, Relational Databases, Jupyter, Generative AI
Skills you'll gain: Customer Success Management, Salesforce, Dashboard, Customer Relationship Management (CRM) Software, Data Visualization, Customer Support, Sales Management, Customer Service, Sales Strategy, Sales Process, Business Reporting, Data-Driven Decision-Making
- Status: Free
Coursera Instructor Network
Skills you'll gain: Customer Success Management, Customer Service, Customer Support, Customer Engagement, Personalized Service, Operational Efficiency, Technology Strategies, Organizational Strategy, Data Ethics, Business Strategies, Automation, Information Privacy
CVS Health
Skills you'll gain: Active Listening, De-escalation Techniques, Customer Service, Empathy, Verbal Communication Skills, Transaction Processing, Customer Complaint Resolution, Retail Store Operations, Problem Solving, Time Management, Interpersonal Communications, Root Cause Analysis, Non-Verbal Communication, Communication
CVS Health
Skills you'll gain: De-escalation Techniques, Greeting Customers, Cross Selling, Retail Sales, Customer Service, Upselling, Conflict Management, Product Knowledge, Retail Store Operations, Customer Relationship Building, Transaction Processing, Customer Engagement, Professionalism, Product Demonstration, Company, Product, and Service Knowledge, Empathy, Social Media
Coursera Project Network
Skills you'll gain: Microsoft Excel, Data Validation, Customer Data Management, Excel Formulas, Microsoft 365, Customer Relationship Management, Data Entry, Spreadsheet Software, Data Security, Data Management, Billing & Invoicing, User Accounts
Coursera Project Network
Skills you'll gain: ChatGPT, OpenAI, Artificial Intelligence, Business Logic, Customer Service, Customer Inquiries, Application Programming Interface (API), Python Programming, Test Case, Development Environment, E-Commerce
- Status: Free
Yale University
Skills you'll gain: Growth Mindedness, Optimism, Positive Behavior Support, Goal Setting, Resilience, Self-Motivation, Self-Awareness, Emotional Intelligence, Mental Health, Psychology, Social Skills, Decision Making, Time Management
- Status: Free
Coursera Instructor Network
Skills you'll gain: Generative AI, Personalized Service, Customer Service, ChatGPT, Customer Engagement, Customer Insights, Customer Communications Management, Service Improvement, Business Ethics, Natural Language Processing, Operational Efficiency, Machine Learning
Google Cloud
Skills you'll gain: Customer Support, Google Cloud Platform, Customer Service, Technical Support, Identity and Access Management, Service Level, Technical Communication, Customer Complaint Resolution, Issue Tracking, Data Cleansing
Searches related to customer support
In summary, here are 10 of our most popular customer support courses
- Akamai Customer Consulting and Support:Â Akamai Technologies, Inc.
- Healthcare IT Support:Â Johns Hopkins University
- IBM Relational Database Administrator:Â IBM
- Reports, Dashboards, and Customer Success in Salesforce:Â Salesforce
- GenerativeAI for Customer Success:Â Coursera Instructor Network
- Introduction to Customer Service:Â CVS Health
- Interacting with Customers:Â CVS Health
- Create Customer Support Data with Microsoft Excel:Â Coursera Project Network
- Customer Service with Python: Build a Chatbot using ChatGPT:Â Coursera Project Network
- The Science of Well-Being:Â Yale University