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Results for "customer insights."
CVS Health
Skills you'll gain: Active Listening, De-escalation Techniques, Greeting Customers, Growth Mindedness, Customer Service, Call Center Experience, Empathy, Interviewing Skills, Cross Selling, Retail Sales, Data Entry, Selling Techniques, Customer Relationship Building, Verbal Communication Skills, Team Oriented, Upselling, Teamwork, Customer Complaint Resolution, Conflict Management, Product Knowledge
Stanford University
Skills you'll gain: Feature Engineering, Pharmaceuticals, Data Ethics, Clinical Data Management, Health Systems, Healthcare Industry Knowledge, Unstructured Data, Data Mining, Health Care, Applied Machine Learning, Electronic Medical Record, Machine Learning Algorithms, Machine Learning, Data Collection, Health Care Administration, Artificial Neural Networks, Medicare, Quality Improvement, Health Care Procedure and Regulation, Artificial Intelligence
University of Illinois Urbana-Champaign
Skills you'll gain: Customer Insights, Design Thinking, New Product Development, Product Development, Customer Analysis, Consumer Behaviour, User Research, Customer Engagement, Persona Development, Market Research, Process Mapping, User Experience, Qualitative Research, Ideation, Analysis, Needs Assessment
Skills you'll gain: Big Data, Data Analysis, Statistical Analysis, Apache Hadoop, Apache Hive, Data Collection, Data Mart, Data Warehousing, Data Storytelling, Apache Spark, Data Cleansing, Data Lakes, Data Visualization Software, SQL
- Status: Free
Coursera Instructor Network
Skills you'll gain: Customer Engagement, Customer Insights, User Feedback, Customer Analysis, Market Research, Customer Service, Data Collection, Active Listening, Verbal Communication Skills, Continuous Improvement Process, Data-Driven Decision-Making, Survey Creation, Customer Relationship Management, Team Oriented, Organizational Leadership
Knowledge Accelerators
Skills you'll gain: Service Level Agreement, Problem Solving, Customer Service, Desktop Support, Technical Communication, Technical Support, Critical Thinking and Problem Solving, Verbal Communication Skills, Issue Tracking, Data Entry, Rapport Building, Patience, Empathy, Time Management, Communication, Concision, Personal Attributes, Collaboration, Positivity, Self-Awareness
University of Illinois Urbana-Champaign
Skills you'll gain: New Product Development, Product Development, Design Thinking, Market Research, Quantitative Research, Customer Insights, User Research, Consumer Behaviour, Market Analysis, Target Market, Forecasting, Innovation, Data-Driven Decision-Making
- Status: New
Vanderbilt University
Skills you'll gain: ChatGPT, Generative AI, Artificial Intelligence and Machine Learning (AI/ML), Artificial Intelligence, OpenAI, Business Process Automation, Automation, Strategic Thinking, Python Programming, Creative Thinking, Creativity, Business Intelligence, Value Propositions, Workflow Management, Software Design, Emerging Technologies, Innovation, Business Strategy, Natural Language Processing, Action Oriented
- Status: New
Vanderbilt University
Skills you'll gain: ChatGPT, Calendar Management, Organizational Skills, Generative AI, Artificial Intelligence, Gmail, HubSpot CRM, Business Process Automation, Google Workspace, Google Sheets, Workflow Management, Data Integration, Automation, Creative Thinking, Creativity, Google Docs, Data Processing, Business Correspondence, Customer Inquiries, Real Time Data
Vanderbilt University
Skills you'll gain: ChatGPT, Generative AI, OpenAI, Expense Management, Artificial Intelligence, Personalized Service, Expense Reports, Workflow Management, Artificial Intelligence and Machine Learning (AI/ML), Google Workspace, Creative Thinking, Productivity Software, Creativity, Business Process Automation, Digital Transformation, Google Sheets, Automation, Innovation, Natural Language Processing, Test Case
IE Business School
Skills you'll gain: Branding, Brand Management, Brand Strategy, Consumer Behaviour, Customer Insights, User Experience, Integrated Marketing Communications, Customer Analysis, Business Ethics, Market Research, Cross-Functional Collaboration, Employee Engagement
- Status: New
Vanderbilt University
Skills you'll gain: Data Storytelling, ChatGPT, Excel Macros, Excel Formulas, Microsoft Excel, Data Visualization, Data Analysis, Presentations, Generative AI, Artificial Intelligence, Data Cleansing, Data Import/Export, Data Integration, Productivity Software, Data Transformation, Data Validation, Exploratory Data Analysis, Creative Thinking, Creativity, Natural Language Processing
In summary, here are 10 of our most popular customer insights. courses
- CVS Health Call Center Customer Service: CVS Health
- AI in Healthcare: Stanford University
- Customer Insights: New Product Development Orientation: University of Illinois Urbana-Champaign
- Introduction to Data Analytics: IBM
- Voice of the Customer (VoC): Enhancing Experiences : Coursera Instructor Network
- Customer Service Fundamentals: Knowledge Accelerators
- Customer Insights: Quantitative Techniques: University of Illinois Urbana-Champaign
- AI Agents and Agentic AI in Python: Powered by Generative AI: Vanderbilt University
- ChatGPT + Zapier: AI-Powered Email Mastery: Vanderbilt University
- ChatGPT: Excel at Personal Automation with GPTs, AI & Zapier: Vanderbilt University