Skills you'll gain: Negotiation, Overcoming Objections, Customer Relationship Management (CRM) Software, Customer Relationship Management, Rapport Building, Stakeholder Management, Sales, Sales Process, Sales Strategy, Customer Relationship Building, Influencing, Sales Pipelines, Environmental Social And Corporate Governance (ESG), Business Metrics, Dashboard

Skills you'll gain: Qualitative Research, Research Design, User Research, Focus Group, Research Methodologies, Research, Business Research, Data Collection, Science and Research, Interviewing Skills, Analysis, Ethical Standards And Conduct, Report Writing

Skills you'll gain: Facebook, Promotional Strategies, Marketing Strategies, Product Promotion, Social Media Content, Social Media, Social Media Marketing, Digital Assets, E-Commerce, Social Media Management, Customer Communications Management

Skills you'll gain: Email Marketing, Data Presentation, User Accounts, Data Analysis, Software As A Service, Account Management, Customer Relationship Management, Customer Communications Management

Skills you'll gain: Customer Support, Service Level, Customer Service, Google Cloud Platform, Technical Support, Cloud Services, Customer Complaint Resolution, Information Privacy, Technical Communication, Record Keeping

Skills you'll gain: Marketing Planning, Strategic Marketing, Global Marketing, Business-To-Consumer, Marketing, Business Strategy, Marketing Strategy and Techniques, Consumer Behaviour, Value Propositions, B2B Sales, Business Ethics, Customer Insights, Market Research, Culture Transformation

Skills you'll gain: Critical Thinking, Decision Making, Research, Problem Solving, Complex Problem Solving, Communication, Analysis, Teamwork, Collaboration

Skills you'll gain: Grant Applications, Business Development, Entrepreneurship, Financial Analysis, Growth Strategies, Fundraising, Business Strategy, Financial Management, Financial Planning, Loans, Communication

Skills you'll gain: Customer Support, Google Cloud Platform, Technical Support, Service Level, Cloud Services, Customer Complaint Resolution, Case Management, Issue Tracking, Technical Communication, Information Privacy, Personally Identifiable Information

Skills you'll gain: Negotiation, Emotional Intelligence, Team Management, Stakeholder Communications, Verbal Communication Skills, Team Building, Leadership, Communication, Project Management, Leadership Development, Conflict Management, Interpersonal Communications, Stakeholder Management, Non-Verbal Communication

Skills you'll gain: Google Workspace, Generative AI, Language Interpretation, Translation, and Studies, Technical Communication

Skills you'll gain: Canva (Software), Infographics, Content Creation, Graphic Design, Graphic and Visual Design, Creative Design, Design, Visual Design