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Results for "customer intelligence"
Skills you'll gain: Business Intelligence, Data Integration, Stakeholder Engagement, Dashboard, Data Modeling, Business Analytics, Real Time Data, Requirements Elicitation, Data Storytelling, Data Analysis, Business Metrics, Key Performance Indicators (KPIs), Data Pipelines, Project Implementation
- Status: Free
Yale University
Skills you'll gain: Personal Development, Stress Management, Classroom Management, Student Engagement, Cultural Responsiveness, Education and Training, Empathy, Self-Awareness, Social Skills, Cultural Diversity, Relationship Building
- Status: New
Skills you'll gain: ChatGPT, Generative AI, Standard Operating Procedure, Customer Support, OpenAI, Customer Service, Technical Support and Services, Customer Analysis, Artificial Intelligence, IBM Cloud, Artificial Intelligence and Machine Learning (AI/ML), Customer Insights, User Feedback, Business Ethics, Software Development Tools, Augmented and Virtual Reality (AR/VR), Language Interpretation, Translation, and Studies, Deep Learning, Image Analysis, Technical Communication
CVS Health
Skills you'll gain: Growth Mindedness, De-escalation Techniques, Data Entry, Greeting Customers, Team Oriented, Teamwork, Inbound Calls, Time Management, Customer Complaint Resolution, Customer Service, Customer Data Management, Personal Development, Performance Metric, Emotional Intelligence, Communication Strategies, Problem Solving
- Status: Free
Yale University
Skills you'll gain: Psychology, Mental and Behavioral Health Specialties, Psychiatry, Mental Health, Human Development, Human Learning, Social Sciences, Psychotherapy, Behavioral Health, Sociology, Creativity, Non-Verbal Communication
Skills you'll gain: Anomaly Detection, Computer Vision, Artificial Intelligence, Microsoft Azure, Image Analysis, Natural Language Processing, Artificial Intelligence and Machine Learning (AI/ML), Applied Machine Learning, Data Ethics, Machine Learning, Generative AI, Text Mining
- Status: Free
Coursera Instructor Network
Skills you'll gain: Customer Success Management, Customer Service, Customer Support, Customer Engagement, Personalized Service, Operational Efficiency, Technology Strategies, Organizational Strategy, Data Ethics, Business Strategies, Automation, Information Privacy
- Status: New
Skills you'll gain: Generative AI, Data Wrangling, Unit Testing, Supervised Learning, Feature Engineering, Keras (Neural Network Library), Deep Learning, ChatGPT, Natural Language Processing, Data Cleansing, Jupyter, Data Analysis, Unsupervised Learning, Data Manipulation, PyTorch (Machine Learning Library), Data Transformation, Artificial Intelligence, Data Import/Export, Data Ethics, Exploratory Data Analysis
Skills you'll gain: Business Intelligence, Data-Driven Decision-Making, Data Mining, Business Analytics, Data Analysis, Data Storytelling, Data Management, Data Warehousing, Data Wrangling, Extract, Transform, Load, Statistical Analysis, Business Analysis, Data Visualization Software, Key Performance Indicators (KPIs)
IE Business School
Skills you'll gain: Branding, Brand Management, Brand Strategy, Consumer Behaviour, Customer Insights, User Experience, Integrated Marketing Communications, Customer Analysis, Business Ethics, Market Research, Cross-Functional Collaboration, Employee Engagement
Skills you'll gain: Artificial Intelligence and Machine Learning (AI/ML), Generative AI, MLOps (Machine Learning Operations), Artificial Intelligence, Cloud Computing, Cloud Infrastructure, Infrastructure Architecture, Data Infrastructure, IT Infrastructure, Information Technology Operations, Deep Learning, Network Infrastructure, Hardware Architecture, Data Centers, Software Architecture
Skills you'll gain: Desktop Support, Computer Hardware, Technical Support, Software Installation, Technical Documentation, Hardware Troubleshooting, Computer Networking, Information Technology, Technical Communication, Software Systems, Linux, Microsoft Windows
In summary, here are 10 of our most popular customer intelligence courses
- Foundations of Business Intelligence:Â Google
- Managing Emotions in Times of Uncertainty & Stress:Â Yale University
- Generative AI for Customer Support:Â IBM
- Call Center Customer Service:Â CVS Health
- Introduction to Psychology :Â Yale University
- Artificial Intelligence on Microsoft Azure:Â Microsoft
- GenerativeAI for Customer Success:Â Coursera Instructor Network
- IBM Generative AI Engineering:Â IBM
- Business Intelligence (BI) Essentials:Â IBM
- Branding and Customer Experience:Â IE Business School