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Results for "customer support"
Skills you'll gain: Peripheral Devices, Computer Hardware, Computer Systems, Operating Systems, Desktop Support, System Configuration, Microsoft Windows, Linux Administration, Hardware Troubleshooting, Networking Hardware, Data Storage, Information Technology, General Networking, Mac OS, Technical Support, File Systems, User Accounts
Google
Skills you'll gain: Computer Networking, IT Infrastructure, Network Troubleshooting, OSI Models, Systems Administration, Network Security, Routing Protocols, Cybersecurity, Microsoft Windows, Cyber Attacks, Security Strategy, File Systems, Disaster Recovery, Lightweight Directory Access Protocols, Remote Access Systems, Linux, Technical Support, Help Desk Support, Information Technology, Software Installation
Coursera Project Network
Skills you'll gain: Survey Creation, User Feedback, Customer Insights, Customer Service, Microsoft 365, Target Audience, Data Analysis Software
- Status: Free
University of London
Skills you'll gain: Brand Management, Branding, Brand Strategy, Culture Transformation, Employee Engagement, Marketing Management, Global Marketing, Internal Communications, Human Resource Strategy, Strategic Marketing, Organizational Change, Customer Engagement, Consumer Behaviour, Cross-Functional Collaboration
University of Virginia
Skills you'll gain: New Product Development, Product Management, Agile Product Development, Innovation, Product Improvement, Ideation, Product Lifecycle Management, Customer Insights, Design and Product, Product Roadmaps, Product Design, Stakeholder Engagement, Customer Engagement, Data-Driven Decision-Making, Web Analytics, Product Testing, Business Modeling
Skills you'll gain: Professional Development, Technical Support, Lifelong Learning, Desktop Support, Willingness To Learn, Product Support, End User Training and Support, System Support, Strong Work Ethic, Help Desk Support, Active Listening, Time Management, Growth Mindedness, Collaboration, Teamwork, Relationship Building, Problem Solving, Communication
Skills you'll gain: Search Engine Marketing, Search Engine Optimization, Target Audience, Digital Marketing, Persona Development, Web Analytics and SEO, Marketing, Customer Engagement, Customer Acquisition Management, Advertising, Marketing Strategies, Lead Generation
Amazon Web Services
Skills you'll gain: Network Troubleshooting, Software Architecture, Technical Support, Amazon Web Services, Product Support, Cloud Computing Architecture, Technical Consulting, Cloud Computing, Debugging, Technical Communication, Artificial Intelligence, Technical Documentation
Skills you'll gain: Command-Line Interface, Desktop Support, Operating Systems, System Support, Microsoft Windows, Technical Support, Mac OS, Network Security, Linux, Mobile Security, Firewall, System Configuration, Software Installation, Network Administration, Malware Protection, Encryption
CVS Health
Skills you'll gain: Active Listening, De-escalation Techniques, Greeting Customers, Customer Service, Empathy, Cross Selling, Retail Sales, Call Center Experience, Transaction Processing, Verbal Communication Skills, Upselling, Retail Store Operations, Customer Complaint Resolution, Product Knowledge, Team Oriented, Cash Register Operation, Problem Solving, Time Management, Conflict Management, Interpersonal Communications
University of Pennsylvania
Skills you'll gain: Go To Market Strategy, Branding, Consumer Behaviour, Strategic Marketing, Brand Management, Brand Marketing, Marketing Strategies, Marketing, Brand Strategy, Communication Strategies, Product Marketing, Marketing Communications, Brand Loyalty, Customer Insights, Brand Awareness, Marketing Channel, Price Negotiation, Customer Engagement
Johns Hopkins University
Skills you'll gain: Triage, Crisis Intervention, Rapport Building, Emergency Response, Trauma Care, First Aid, Interpersonal Communications, Community Mental Health Services, Mental Health, Stress Management, Patient Referral, Health Assessment
Searches related to customer support
In summary, here are 10 of our most popular customer support courses
- Introduction to Hardware and Operating Systems:Â IBM
- IT Support Google:Â Google
- Create a Customer Service Survey in Microsoft Forms:Â Coursera Project Network
- Brand Management: Aligning Business, Brand and Behaviour:Â University of London
- Digital Product Management: Modern Fundamentals:Â University of Virginia
- Dell Technologies Technical Support Career Introduction:Â Dell
- Attract and Engage Customers with Digital Marketing:Â Google
- Capstone: Preparing to work as a Cloud Support Associate:Â Amazon Web Services
- Core 2: OS, Software, Security and Operational Procedures:Â IBM
- CVS Health Retail Customer Service:Â CVS Health