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Results for "customer engagement strategy"
- Status: Free
Coursera Instructor Network
Skills you'll gain: Customer Success Management, Customer Service, Customer Support, Customer Engagement, Personalized Service, Operational Efficiency, Technology Strategies, Organizational Strategy, Data Ethics, Business Strategies, Automation, Information Privacy
University of Pennsylvania
Skills you'll gain: Descriptive Analytics, Data-Driven Decision-Making, Marketing Analytics, Predictive Analytics, Customer Insights, Customer Analysis, Business Analytics, Analytics, Marketing, Data Collection, Marketing Strategies, Data Analysis, Market Research, Regression Analysis, Consumer Behaviour
Knowledge Accelerators
Skills you'll gain: Service Level Agreement, Problem Solving, Customer Service, Desktop Support, Technical Communication, Technical Support, Critical Thinking and Problem Solving, Verbal Communication Skills, Issue Tracking, Data Entry, Rapport Building, Patience, Empathy, Time Management, Communication, Concision, Personal Attributes, Collaboration, Positivity, Self-Awareness
- Status: Free
University of California, Davis
Skills you'll gain: Content Marketing, Content Strategy, Social Media Content, Marketing Strategies, Content Creation, Strategic Marketing, Marketing, Multimedia, Marketing Communications, Digital Content, Brand Management, Target Audience, Marketing Analytics, Persona Development, Business Ethics
Copenhagen Business School
Skills you'll gain: Business Strategy, Business Planning, Program Implementation, Strategic Decision-Making, Strategic Thinking, Plan Execution, Goal Setting, Organizational Strategy, Resource Management, Peer Review, Competitive Analysis, Innovation, Organizational Structure, Project Implementation, Market Analysis, Culture Transformation, Risk Analysis, Change Management, Business Strategies, Strategic Leadership
University of Virginia
Skills you'll gain: Growth Strategies, Business Strategy, Strategic Thinking, Plan Execution, Business Strategies, Mergers & Acquisitions, Competitive Analysis, Organizational Strategy, Strategic Planning, Business Ethics, Peer Review, Data-Driven Decision-Making, Business Development, Business Planning, Corporate Strategy, Strategic Leadership, Strategic Decision-Making, Governance, Business Research, Project Management
University of California, Irvine
Skills you'll gain: Time Management, Business Writing, Goal Setting, Negotiation, Cash Management, Business Planning, Planning, Project Controls, Feasibility Studies, Delegation Skills, Peer Review, Team Leadership, Business Correspondence, Creative Problem-Solving, Problem Solving, Professional Networking, Financial Analysis, Communication Strategies, Communication, Emotional Intelligence
- Status: New
Vanderbilt University
Skills you'll gain: ChatGPT, Generative AI, Artificial Intelligence, Artificial Intelligence and Machine Learning (AI/ML), Business Process Automation, OpenAI, Personalized Service, Automation, Strategic Thinking, Business Transformation, Expense Management, Creative Thinking, Technology Strategies, Productivity Software, Creativity, Business Strategy, Strategic Decision-Making, Digital Transformation, Emerging Technologies, Natural Language Processing
Starweaver
Skills you'll gain: Customer Relationship Management, Customer Relationship Management (CRM) Software, Loyalty Programs, Customer Analysis, Customer Data Management, Customer Insights, Process Mapping, Customer Engagement, Customer Service, Business Strategies, Customer Success Management, Customer Retention, User Experience, Target Audience, Customer Communications Management, Marketing Strategies, Data-Driven Decision-Making, Technology Strategies, Business Technologies, Scalability
- Status: New
Vanderbilt University
Skills you'll gain: Data Storytelling, Data Presentation, ChatGPT, Excel Macros, Excel Formulas, Microsoft Excel, Data Visualization, Data Analysis, Presentations, Generative AI, Artificial Intelligence, Data Cleansing, Data Integration, Productivity Software, Data Transformation, Data Validation, Exploratory Data Analysis, Creative Thinking, Creativity, Natural Language Processing
- Status: Free
Coursera Instructor Network
Skills you'll gain: Customer Engagement, Customer Insights, User Feedback, Customer Analysis, Market Research, Customer Service, Data Collection, Active Listening, Verbal Communication Skills, Continuous Improvement Process, Data-Driven Decision-Making, Survey Creation, Customer Relationship Management, Team Oriented, Organizational Leadership
- Status: New AI skills
Skills you'll gain: Media Planning, Search Engine Marketing, Email Marketing, Data Storytelling, Social Media Strategy, Search Engine Optimization, Social Media, Social Media Marketing, Content Creation, Order Fulfillment, A/B Testing, Target Audience, Digital Marketing, E-Commerce, Loyalty Programs, Social Media Management, Customer Retention, Persona Development, Performance Measurement, Marketing Automation
In summary, here are 10 of our most popular customer engagement strategy courses
- GenerativeAI for Customer Success:Â Coursera Instructor Network
- Customer Analytics:Â University of Pennsylvania
- Customer Service Fundamentals:Â Knowledge Accelerators
- The Strategy of Content Marketing:Â University of California, Davis
- Strategic Management and Innovation:Â Copenhagen Business School
- Business Strategy:Â University of Virginia
- Career Success:Â University of California, Irvine
- Agentic AI and AI Agents for Leaders:Â Vanderbilt University
- Customer Relationship Management:Â Starweaver
- ChatGPT + Excel: AI-Enhanced Data Analysis & Insight:Â Vanderbilt University