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Results for "customer support automation"
Johns Hopkins University
Skills you'll gain: Triage, Crisis Intervention, Rapport Building, Emergency Response, Trauma Care, First Aid, Interpersonal Communications, Community Mental Health Services, Mental Health, Stress Management, Patient Referral, Health Assessment
Skills you'll gain: IT Infrastructure, Information Systems Security, Computer Networking, Desktop Support, Systems Administration, Network Troubleshooting, Remote Access Systems, Network Security, OSI Models, Package and Software Management, Application Security, Cybersecurity, Disaster Recovery, User Accounts, File Systems, TCP/IP, Lightweight Directory Access Protocols, Computer Hardware, Technical Support, Software Installation
CVS Health
Skills you'll gain: Active Listening, De-escalation Techniques, Greeting Customers, Growth Mindedness, Customer Service, Call Center Experience, Empathy, Interviewing Skills, Cross Selling, Retail Sales, Data Entry, Customer Relationship Building, Verbal Communication Skills, Team Oriented, Upselling, Teamwork, Customer Complaint Resolution, Conflict Management, Product Knowledge, Retail Store Operations
Skills you'll gain: Google Cloud Platform, Cloud Infrastructure, Load Balancing, Infrastructure as Code (IaC), Cloud Computing, Cloud Services, Managed Services, Solution Architecture, IT Automation, Virtual Machines, Network Infrastructure, Virtual Private Networks (VPN), Scalability
UiPath
Skills you'll gain: Robotic Process Automation, Business Process Automation, Automation, Scripting
Vanderbilt University
Skills you'll gain: ChatGPT, Generative AI, OpenAI, Artificial Intelligence, Personalized Service, Data Ethics, Expense Management, Artificial Intelligence and Machine Learning (AI/ML), Creative Thinking, Productivity Software, Creativity, Digital Transformation, Business Process Automation, Expense Reports, Innovation, Natural Language Processing, Law, Regulation, and Compliance, Test Case, Scenario Testing, Information Privacy
Vanderbilt University
Skills you'll gain: Data Storytelling, ChatGPT, Excel Macros, Excel Formulas, Microsoft Excel, Data Visualization, Data Analysis, Presentations, Generative AI, Artificial Intelligence, Data Cleansing, Data Import/Export, Data Integration, Productivity Software, Data Transformation, Data Validation, Exploratory Data Analysis, Creative Thinking, Creativity, Natural Language Processing
Skills you'll gain: Istio, Node.JS, Software Development Life Cycle, Server Side, MongoDB, Application Deployment, CI/CD, Kubernetes, Cloud-Native Computing, React Redux, NoSQL, Restful API, OpenShift, Git (Version Control System), Cloud Applications, Containerization, GitHub, HTML and CSS, Ajax, Interviewing Skills
Vanderbilt University
Skills you'll gain: ChatGPT, Ideation, Verification And Validation, Data Presentation, Document Management, Generative AI, Creative Thinking, Creativity, Artificial Intelligence, Risk Management Framework, OpenAI, Productivity Software, Microsoft Excel, Data Ethics, Data Analysis, Information Management, Natural Language Processing, Data Transformation, Technical Communication, Problem Solving
Skills you'll gain: Cloud Computing Architecture, Peripheral Devices, Cloud Services, Cybersecurity, Computing Platforms, Cloud Security, Cloud Infrastructure, Network Troubleshooting, Cloud Platforms, Encryption, Data Storage, Cyber Attacks, Software Development Life Cycle, Application Development, General Networking, Information Technology, Cloud Computing, Databases, Computer Hardware, Computer Systems
Skills you'll gain: Data Pipelines, Dataflow, Google Cloud Platform, Real Time Data, Data Lakes, Data Storage, MLOps (Machine Learning Operations), Data Analysis, Dashboard, Data Warehousing, Data Processing, Extract, Transform, Load, Data Infrastructure, Cloud Storage, Big Data, Tensorflow, Unstructured Data, Data Management, Data Integration, Data Visualization Software
Skills you'll gain: Quality Management, Project Closure, Project Management, Continuous Improvement Process, Process Improvement, Project Controls, Team Leadership, Project Coordination, Team Management, Project Risk Management, Data-Driven Decision-Making, Project Documentation, Stakeholder Communications, Meeting Facilitation, Communication
In summary, here are 10 of our most popular customer support automation courses
- Psychological First Aid: Johns Hopkins University
- Soporte de Tecnologías de la Información de Google: Google
- CVS Health Call Center Customer Service: CVS Health
- Elastic Google Cloud Infrastructure: Scaling and Automation: Google Cloud
- Control Flow in RPA: UiPath
- Prompt Engineering for Law: Vanderbilt University
- ChatGPT + Excel: AI-Enhanced Data Analysis & Insight: Vanderbilt University
- IBM Full-Stack JavaScript Developer: IBM
- Prompt Engineering: Vanderbilt University
- Information Technology (IT) and Cloud Fundamentals: IBM