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Results for "customer success management"
CVS Health
Skills you'll gain: Active Listening, De-escalation Techniques, Greeting Customers, Growth Mindedness, Customer Service, Call Center Experience, Empathy, Interviewing Skills, Cross Selling, Retail Sales, Data Entry, Customer Relationship Building, Verbal Communication Skills, Team Oriented, Upselling, Teamwork, Customer Complaint Resolution, Conflict Management, Product Knowledge, Retail Store Operations
Google Cloud
Skills you'll gain: Cloud Infrastructure, Google Cloud Platform, Identity and Access Management, Data Loss Prevention, Distributed Denial-Of-Service (DDoS) Attacks, Infrastructure As A Service (IaaS), Cloud Applications, Cloud Security, Kubernetes, Cloud Computing, OAuth, Security Controls, Cloud Storage, Network Infrastructure, Containerization, Threat Management, Application Security, Virtual Private Networks (VPN), Data Security, Authorization (Computing)
Rice University
Skills you'll gain: Portfolio Management, Financial Market, Investments, Financial Systems, Investment Management, Securities Trading, Asset Management, Behavioral Economics, Capital Markets, Risk Modeling, Equities, Financial Trading, Performance Measurement, Performance Analysis, Risk Management, Return On Investment, Market Data, Derivatives, Finance, Wealth Management
DeepLearning.AI
Skills you'll gain: Data Ethics, Market Opportunities, Artificial Intelligence and Machine Learning (AI/ML), Artificial Intelligence, Team Building, Machine Learning, Strategic Thinking, Generative AI, Data Science, Deep Learning, Business Ethics, Artificial Neural Networks, Business Transformation
Coursera Project Network
Skills you'll gain: Survey Creation, Customer Insights, Customer Analysis, Market Research, Research Design, Business Research
Skills you'll gain: Generative AI, Software Development Life Cycle, Unit Testing, ChatGPT, HTML and CSS, Development Environment, Web Design and Development, Jupyter, Hypertext Markup Language (HTML), Software Engineering, Artificial Intelligence, Cascading Style Sheets (CSS), Web Development, Data Ethics, Application Deployment, Web Applications, Automation, Interviewing Skills, CI/CD, Professional Networking
Rutgers the State University of New Jersey
Skills you'll gain: Warehouse Management, Inventory and Warehousing, Inventory Management System, Transportation, Supply Chain, and Logistics, Warehouse Operations, Logistics, Transportation Operations, General Shipping and Receiving, Supply Chain Management, Supply Chain, Customer Service, Cost Management
CVS Health
Skills you'll gain: Active Listening, De-escalation Techniques, Greeting Customers, Customer Service, Empathy, Cross Selling, Retail Sales, Call Center Experience, Transaction Processing, Verbal Communication Skills, Upselling, Retail Store Operations, Customer Complaint Resolution, Product Knowledge, Team Oriented, Cash Register Operation, Problem Solving, Time Management, Conflict Management, Interpersonal Communications
Kennesaw State University
Skills you'll gain: Customer Retention, Customer Insights, Customer Engagement, Customer Relationship Management, Customer Analysis, Value Propositions, Innovation, Organizational Change, Cost Accounting, Organizational Structure, Strategic Marketing
- Status: Free
Università Bocconi
Skills you'll gain: Food and Beverage, Hospitality Management, Product Quality (QA/QC), Global Marketing, Market Dynamics, Business Strategy, Customer Insights, Value Propositions, Competitive Analysis, Growth Strategies
- Status: Free
Università Bocconi
Skills you'll gain: Annual Reports, Retail Store Operations, Brand Management, Global Marketing, Brand Strategy, Digital Publishing, Social Media Content, Communication Strategies, Marketing Strategies, Business Management, Business Modeling, Business Strategy, E-Commerce, Consumer Behaviour, Market Trend, Product Development
Vanderbilt University
Skills you'll gain: Project Planning, ChatGPT, Risk Analysis, Timelines, Project Risk Management, Project Schedules, Project Management, Work Breakdown Structure, Generative AI, Business Metrics, Performance Measurement, Project Documentation, Dependency Analysis, Complex Problem Solving, Decision Making
In summary, here are 10 of our most popular customer success management courses
- CVS Health Call Center Customer Service:Â CVS Health
- Security in Google Cloud:Â Google Cloud
- Investment and Portfolio Management:Â Rice University
- AI For Everyone:Â DeepLearning.AI
- Create a Customer Satisfaction Survey in Qualtrics:Â Coursera Project Network
- IBM AI Developer:Â IBM
- Supply Chain Logistics:Â Rutgers the State University of New Jersey
- CVS Health Retail Customer Service:Â CVS Health
- Customer Centricity as Competitive Advantage - Jagdish Sheth:Â Kennesaw State University
- Food & Beverage Management: Università Bocconi