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Results for "customer engagement and retention"
Skills you'll gain: Data Storytelling, Requirements Elicitation, Business Process Modeling, Business Analysis, Data Presentation, Process Analysis, Resource Allocation, Data Visualization, Interactive Data Visualization, Stakeholder Management, Process Optimization, Business Requirements, Requirements Management, Data Modeling, Risk Analysis, Requirements Analysis, Excel Formulas, Microsoft Excel, Data Cleansing, Analysis
Google
Skills you'll gain: Generative AI, Artificial Intelligence and Machine Learning (AI/ML), Productivity Software, Artificial Intelligence, Data Ethics, Security Awareness, Business Workflow Analysis, Innovation, Automation, Workflow Management, Information Privacy, Human Computer Interaction, Content Creation, Natural Language Processing, Complex Problem Solving
- Status: [object Object]
Skills you'll gain: Generative AI, New Product Development, Product Management, Product Lifecycle Management, Product Development, Innovation, Product Roadmaps, ChatGPT, Product Planning, Commercialization, Product Strategy, Artificial Intelligence, Project Management Life Cycle, Data Ethics, OpenAI, Product Marketing, Stakeholder Management, Competitive Analysis, Product Testing, Artificial Intelligence and Machine Learning (AI/ML)
CVS Health
Skills you'll gain: Active Listening, De-escalation Techniques, Customer Service, Empathy, Verbal Communication Skills, Transaction Processing, Customer Complaint Resolution, Retail Store Operations, Problem Solving, Time Management, Interpersonal Communications, Root Cause Analysis, Non-Verbal Communication, Communication
Rutgers the State University of New Jersey
Skills you'll gain: Warehouse Management, Inventory and Warehousing, Inventory Management System, Transportation, Supply Chain, and Logistics, Warehouse Operations, Logistics, Transportation Operations, General Shipping and Receiving, Supply Chain Management, Supply Chain, Customer Service, Cost Management
University of Pennsylvania
Skills you'll gain: Financial Statements, Return On Investment, Financial Statement Analysis, Finance, Financial Reporting, Capital Budgeting, Financial Accounting, Financial Modeling, Working Capital, Balance Sheet, Accrual Accounting, Accounting, Cash Flows, Income Statement, Generally Accepted Accounting Principles (GAAP), Financial Analysis, Tax Planning, Equities, Financial Planning, Corporate Finance
University of Michigan
Skills you'll gain: Team Motivation, Employee Engagement, Team Management, Organizational Leadership, Goal Setting, People Development, Visionary, Influencing, Industrial and Organizational Psychology, Leadership, Cultural Diversity, Constructive Feedback, Performance Appraisal, Compensation Strategy, Communication
- Status: Free
University of Alberta
Skills you'll gain: Social Studies, Storytelling, Cultural Diversity, Social Justice, Liberal Arts, Political Sciences, Social Sciences, Economics, Land Management, Environment and Resource Management, Governance
Skills you'll gain: Computer Networking, Network Troubleshooting, TCP/IP, Network Architecture, Routing Protocols, Network Protocols, OSI Models, Network Infrastructure, Dynamic Host Configuration Protocol (DHCP), Virtual Private Networks (VPN), Network Security, Wireless Networks
Skills you'll gain: Digital Transformation, Cloud Computing Architecture, Stakeholder Engagement, Consulting, Business Transformation, Relationship Management, Business Consulting, Cloud Computing, Management Consulting, Technical Design, System Design and Implementation, Solution Design, User Feedback, Product Strategy, Technical Consulting, Customer Engagement, System Implementation, Professional Networking, Project Management, SAP Applications
Skills you'll gain: Project Scoping, Project Documentation, Project Management Life Cycle, Project Management, Goal Setting, Project Management Software, Stakeholder Management, Cost Benefit Analysis, Resource Allocation, Accountability
- Status: Free
Coursera Instructor Network
Skills you'll gain: Customer Acquisition Management, Marketing Analytics, Branding, Customer Engagement, Target Audience, Lead Generation, Customer Insights, Marketing Channel, Marketing, Customer Retention, Marketing Effectiveness, Brand Loyalty, Brand Strategy
In summary, here are 10 of our most popular customer engagement and retention courses
- IBM Business Analyst: IBM
- Google AI Essentials: Google
- IBM AI Product Manager: IBM
- Introduction to Customer Service: CVS Health
- Supply Chain Logistics: Rutgers the State University of New Jersey
- Introduction to Finance and Accounting: University of Pennsylvania
- Inspiring and Motivating Individuals: University of Michigan
- Indigenous Canada: University of Alberta
- The Bits and Bytes of Computer Networking: Google
- SAP Technology Consultant: SAP