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Coursera Project Network
Skills you'll gain: Customer Service, Service Design, Taxonomy, Customer Analysis, Process Mapping, Customer Insights, Customer Relationship Management, Process Design, Customer Support, Web Analytics, Marketing
Amazon Web Services
Skills you'll gain: AWS Identity and Access Management (IAM), Amazon CloudWatch, Amazon DynamoDB, Amazon Web Services, Serverless Computing, Cloud Computing, Amazon S3, Scalability, Amazon Elastic Compute Cloud, Event-Driven Programming, Solution Architecture, Cloud Computing Architecture, Cloud Solutions, Data Migration, Identity and Access Management, Cloud Storage, API Gateway, Cloud Management, Cloud Infrastructure, Cloud Security
Skills you'll gain: Microsoft Power Platform, Microsoft Power Automate/Flow, Power BI, Microsoft 365, Multimedia, Microsoft PowerPoint, Dashboard, Microsoft Excel, Excel Formulas, Microsoft Word, Data Visualization, Presentations, Spreadsheet Software, Microsoft Outlook, Data Integration, Business Intelligence, Business Process Automation, Productivity Software, Application Development, Data Analysis Software
LearnQuest
Skills you'll gain: Cloud Platforms, Cloud Computing, Cloud Services, Cloud Infrastructure, Public Cloud, Cloud Computing Architecture, Cloud Storage, Infrastructure As A Service (IaaS), Serverless Computing, Hybrid Cloud Computing, Amazon Web Services, Microsoft Azure, Software As A Service, Private Cloud, Virtual Machines, Platform As A Service (PaaS)
University of California, Davis
Skills you'll gain: DevOps, CI/CD, Process Mapping, Culture Transformation, Continuous Improvement Process, Lean Methodologies, Risk Management, Quality Improvement, Process Improvement, Kanban Principles, Operational Efficiency, Business Process Improvement, Organizational Change, User Feedback, Systems Thinking, Change Management
University of Alberta
Skills you'll gain: Software Architecture, Model View Controller, Unified Modeling Language, Object Oriented Design, Service Oriented Architecture, API Design, Systems Architecture, Web Services, Software Design Patterns, Software Design, Simple Object Access Protocol (SOAP), Microservices, Restful API, Software Visualization, Code Review, Solution Architecture, Software Systems, Object Oriented Programming (OOP), Java, Software Development
Skills you'll gain: ServiceNow, Service Level, Systems Administration, User Accounts, Service Management, Authorization (Computing), Security Controls, Role-Based Access Control (RBAC), Identity and Access Management, Information Management, Business Process Automation, System Configuration, Database Management, Application Development, Automation, Content Management
Duke University
Skills you'll gain: Business Analytics, Business Metrics, Business Process Improvement, Business Intelligence, Tableau Software, Data Analysis, Key Performance Indicators (KPIs), Web Analytics, Performance Metric, Competitive Analysis, Digital Transformation, Cash Flows, E-Commerce, Financial Services, SQL, Decision Making
Status: FreeThe George Washington University
Skills you'll gain: Patient Safety, Health Care Administration, Continuous Quality Improvement (CQI), Health Systems, Health And Safety Standards, Health Care, Leadership, Medical Science and Research, Systems Thinking, Collaboration, Change Management, Systems Of Measurement
Status: FreeEindhoven University of Technology
Skills you'll gain: Process Analysis, Process Improvement, Business Process Management, Data Mining, Business Process Modeling, Process Optimization, Data Processing, Operational Analysis, Data Analysis, Real Time Data, Data Science, Verification And Validation, Algorithms
Amazon Web Services
Skills you'll gain: AWS Identity and Access Management (IAM), Amazon CloudWatch, Amazon DynamoDB, Amazon Web Services, Cloud Computing, Amazon S3, Scalability, Cloud Infrastructure, Amazon Elastic Compute Cloud, Cloud Security, Serverless Computing, Cloud Storage, Databases, Virtual Private Networks (VPN), Load Balancing, General Networking, Virtual Machines, Containerization
University at Buffalo
Skills you'll gain: Blockchain, Test Driven Development (TDD), Cryptography, Application Development, Transaction Processing, Emerging Technologies, Integrated Development Environments, Web Development Tools, Software Architecture, Network Protocols, Web Applications, Program Development, Distributed Computing, Application Programming Interface (API), Cloud Platforms, Microsoft Azure, Secure Coding, Software Development, Development Environment, FinTech
In summary, here are 10 of our most popular service improvement courses
- Create a services customer satisfaction process: Coursera Project Network
- AWS Fundamentals: Amazon Web Services
- Master Microsoft Office 365 and Power Platform: Microsoft
- Cloud Computing Basics (Cloud 101): LearnQuest
- DevOps Culture and Mindset: University of California, Davis
- Software Design and Architecture: University of Alberta
- ServiceNow System Administrator from Zero to Hero: Packt
- Business Metrics for Data-Driven Companies: Duke University
- Leading Healthcare Quality and Safety: The George Washington University
- Process Mining: Data science in Action: Eindhoven University of Technology
