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Skills you'll gain: Technical Support, Hardware Troubleshooting, Customer Service, Product Support, Company, Product, and Service Knowledge, Customer Communications Management, Product Knowledge, Contract Review
CVS Health
Skills you'll gain: Growth Mindedness, De-escalation Techniques, Data Entry, Greeting Customers, Team Oriented, Teamwork, Inbound Calls, Time Management, Customer Complaint Resolution, Customer Service, Customer Data Management, Personal Development, Performance Metric, Emotional Intelligence, Communication Strategies, Problem Solving
Salesforce
Skills you'll gain: Sales Pipelines, Sales Process, Customer Success Management, Order Management, Sales Management, Sales Support, Salesforce, Dashboard, Sales, Sales Development, Customer Relationship Management (CRM) Software, Sales Operations, Lead Generation, Request For Quotation (RFQ), Customer Relationship Management, Product Knowledge, B2B Sales, Campaign Management, Data Visualization, Sales Training
Corporate Finance Institute
Skills you'll gain: Dashboard, Microsoft Excel, Pivot Tables And Charts, Star Schema, Spreadsheet Software, Data Transformation, Data Analysis Expressions (DAX), Data Storytelling, Data Analysis, Excel Formulas, Exploratory Data Analysis, Extract, Transform, Load, Data Visualization Software, Data Presentation, Data Modeling, Microsoft Power Platform, Business Intelligence, Competitive Analysis, Data Wrangling, Data Manipulation
Skills you'll gain: New Product Development, Product Management, Product Lifecycle Management, Agile Software Development, Product Development, Innovation, Product Roadmaps, Agile Methodology, Kanban Principles, Product Planning, Product Strategy, Product Testing, Project Management Life Cycle, Agile Project Management, Product Marketing, User Story, Sprint Retrospectives, Stakeholder Management, Competitive Analysis, Test Planning
University of California, Irvine
Skills you'll gain: Data Storytelling, Data-Driven Decision-Making, Employee Training, Performance Metric, Compensation Management, Human Resources, Human Resource Strategy, Workforce Planning, Business Metrics, Data Analysis, Employee Engagement, Recruitment, Talent Acquisition, Analytics
University of Pennsylvania
Skills you'll gain: Optimism, Personal Development, Resilience, Positive Behavior Support, Psychology, Growth Mindedness, Science and Research, Research, Teaching, Creative Thinking
Amazon Web Services
Skills you'll gain: Root Cause Analysis, Customer Relationship Management, Relationship Management, Problem Management, Verbal Communication Skills, Amazon Web Services, Communication, Cloud Solutions, Customer Service, Technical Support, Cloud Computing, Automation, Generative AI, Innovation
Atlassian
Skills you'll gain: Git (Version Control System), GitHub, Bitbucket, Software Versioning, File Management, Command-Line Interface, Code Review, Graphical Tools
Fundação Instituto de Administração
Skills you'll gain: Sales Management, Sales Strategy, Customer Engagement, Sales Process, Sales Enablement, Sales Territory Management, Sales Training, Selling Techniques, Business, Customer Relationship Management, Communication, Negotiation
Skills you'll gain: Project Closure, Quality Management, Milestones (Project Management), Cost Management, Backlogs, Agile Project Management, Project Planning, Team Management, Scope Management, Budget Management, Project Risk Management, Team Leadership, Project Scoping, Project Management Life Cycle, Project Management, Communication Planning, Requirements Analysis, Agile Methodology, Performance Reporting, Change Management
University of Colorado System
Skills you'll gain: Data Warehousing, SQL, Data Governance, Data Integration, Data Management, Business Intelligence, Oracle Databases, Analytics, PostgreSQL, Data Mining, Big Data, Relational Databases, Database Management Systems, Business Analytics, Data Storage Technologies
Searches related to client support
In summary, here are 10 of our most popular client support courses
- Samsung Customer Care Essentials:Â Samsung
- Call Center Customer Service:Â CVS Health
- Salesforce Sales Operations:Â Salesforce
- Data Skills for Excel Professionals:Â Corporate Finance Institute
- IBM Product Manager:Â IBM
- Human Resources Analytics:Â University of California, Irvine
- Positive Psychology: Martin E. P. Seligman’s Visionary Science: University of Pennsylvania
- Skills and Best Practices for Cloud Support Associates:Â Amazon Web Services
- Version Control with Git:Â Atlassian
- Models & Frameworks to Support Sales Planning : Fundação Instituto de Administração