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Skills you'll gain: Call Center Experience, Interviewing Skills, De-escalation Techniques, Customer Relationship Building, Customer Complaint Resolution, Customer Service, Problem Solving, Conflict Management, Inbound Calls, Outbound Calls, Customer Support, Professionalism, Verbal Communication Skills, Active Listening, Communication
CVS Health
Skills you'll gain: Transaction Processing, Retail Store Operations, Team Oriented, Cash Register Operation, Customer Service, Data Entry, Customer Relationship Building, Point of Sale, E-Commerce, Customer Data Management, Cross-Functional Collaboration, Business Reporting, Communication
O.P. Jindal Global University
Skills you'll gain: Marketing Analytics, Anomaly Detection, Digital Marketing, Web Analytics, Dimensionality Reduction, Unsupervised Learning, Customer Analysis, Search Engine Marketing, Supervised Learning, Customer Retention, Text Mining, Predictive Analytics, Google Analytics, Search Engine Optimization, Web Analytics and SEO, Data-Driven Decision-Making, Marketing Channel, Data Ethics, Data Mining, Customer Insights
University of California, Irvine
Skills you'll gain: Marketing Analytics, Key Performance Indicators (KPIs), Marketing Planning, A/B Testing, Web Analytics, Google Analytics, Digital Marketing, Performance Metric, Performance Measurement, Marketing Strategies, Mobile Security, Process Optimization, Web Applications, User Experience, Target Audience, Customer Engagement
University of Minnesota
Skills you'll gain: Compensation Management, Compensation Strategy, Compensation and Benefits, Compensation Analysis, Payroll, Benefits Administration, Human Resource Strategy, Labor Compliance, Employee Retention, Employee Performance Management, Employee Engagement, Law, Regulation, and Compliance, Insurance
Kennesaw State University
Skills you'll gain: Value Propositions, Business Modeling, Presentations, Customer Analysis, Innovation, Business Planning, Communication, Customer Relationship Management, Entrepreneurship, Target Market, Business Strategy, Strategic Partnership, Cost Management, Revenue Management, New Business Development
Johns Hopkins University
Skills you'll gain: Data Manipulation, Data Cleansing, Data Integration, Data Import/Export, Data Collection, Data Management, Web Scraping, R Programming, MySQL, Application Programming Interface (API)
- Status: Free
Coursera Instructor Network
Skills you'll gain: Merchandising, Merchandise Displays, Inventory Management, Visual Merchandising, Consumer Behaviour, Inventory Management System, Planogram, Retail Management, Retail Sales, Retail Store Operations, Selling Techniques, Marketing Psychology, Customer Insights, Business Development, Market Dynamics
Advancing Women in Tech
Skills you'll gain: Product Roadmaps, Product Management, Customer Retention, Financial Analysis, Product Development, Innovation, Revenue Management, Agile Methodology, Customer Insights, Strategic Marketing, Key Performance Indicators (KPIs), Continuous Improvement Process, Data-Driven Decision-Making
- Status: Free
Copenhagen Business School
Skills you'll gain: Consumer Behaviour, Marketing Psychology, Decision Making, Branding, Brand Management, Human Learning, Customer Insights, Market Research, Business Ethics, Marketing, Advertising, Marketing Strategies, Psychology
University of Minnesota
Skills you'll gain: User Story, Agile Software Development, Agile Methodology, Agile Project Management, Scrum (Software Development), Sprint Planning, Software Development Methodologies, Sprint Retrospectives, Backlogs, Continuous Integration, Test Driven Development (TDD), Release Management
Skills you'll gain: Talent Acquisition, Recruitment, Full Cycle Recruitment, Job Analysis, Recruitment Strategies, Employee Onboarding, Negotiation, Employee Retention, Talent Sourcing, Workforce Planning, Human Resources, Interviewing Skills, Labor Law, Diversity and Inclusion
Searches related to customer retention
In summary, here are 10 of our most popular customer retention courses
- Preparing for Your Call Center Customer Service Role:Â CVS Health
- Retail Customer Service:Â CVS Health
- Machine Learning for Marketing:Â O.P. Jindal Global University
- Mobile Marketing, Optimization Tactics, and Analytics:Â University of California, Irvine
- Managing Employee Compensation:Â University of Minnesota
- Business Model Canvas: A Tool for Entrepreneurs and Innovators (Project-Centered Course):Â Kennesaw State University
- Getting and Cleaning Data:Â Johns Hopkins University
- Introduction to Merchandising:Â Coursera Instructor Network
- The Business of Product Management II:Â Advancing Women in Tech
- An Introduction to Consumer Neuroscience & Neuromarketing :Â Copenhagen Business School