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Ludwig-Maximilians-Universität München (LMU)
Skills you'll gain: Mergers & Acquisitions, Customer Retention, Business Research, Business Strategy, Organizational Structure, Organizational Strategy, Peer Review, Game Theory, Strategic Thinking, Competitive Analysis, Strategic Partnership, Product Strategy, Report Writing, Business Consulting, Growth Strategies, Organizational Effectiveness, Strategic Decision-Making, Organizational Change, Business Writing, Compliance Management
Skills you'll gain: Microsoft Power Platform, Microsoft Power Automate/Flow, Power BI, Microsoft 365, Multimedia, Microsoft PowerPoint, Dashboard, Microsoft Excel, Excel Formulas, Microsoft Word, Data Visualization, Presentations, Spreadsheet Software, Microsoft Outlook, Data Integration, Business Intelligence, Business Process Automation, Productivity Software, Application Development, Data Analysis Software
DeepLearning.AI
Skills you'll gain: Generative AI, PyTorch (Machine Learning Library), Deep Learning, Tensorflow, Artificial Intelligence, Applied Machine Learning, Scalability, Natural Language Processing, Machine Learning Methods, Application Deployment, Reinforcement Learning, User Feedback, Performance Tuning, Application Performance Management
Skills you'll gain: ChatGPT, Generative AI, Commercialization, Product Management, Product Lifecycle Management, Stakeholder Communications, OpenAI, Technical Product Management, Artificial Intelligence, Team Building, Product Roadmaps, Return On Investment, Product Development, New Product Development, Product Strategy, IBM Cloud, Technical Communication, Artificial Intelligence and Machine Learning (AI/ML), Software Development Tools, Image Analysis
Skills you'll gain: Software Development Life Cycle, Agile Software Development, User Story, Sprint Retrospectives, Agile Methodology, DevOps, Kanban Principles, Development Environment, Information Technology, Software Engineering, Computer Hardware, Agile Project Management, Software Architecture, Software Design, Sprint Planning, Cloud Computing, Backlogs, Cloud-Native Computing, Programming Principles, Scrum (Software Development)
Macquarie University
Skills you'll gain: Microsoft Excel, Dashboard, Spreadsheet Software, Excel Formulas, Data Analysis Expressions (DAX), Consolidation, Business Reporting, Data Management, Automation
Skills you'll gain: Puppet (Configuration Management Tool), CI/CD, Containerization, Infrastructure as Code (IaC), Docker (Software), Continuous Deployment, Continuous Integration, Kubernetes, Cloud Computing, DevOps, Infrastructure As A Service (IaaS), Cloud Services, Configuration Management, Continuous Monitoring, Scalability, Virtual Machines, Public Key Infrastructure, Automation, Regression Testing
Vanderbilt University
Skills you'll gain: ChatGPT, Generative AI, Ideation, Verification And Validation, OpenAI, Creative Thinking, Creativity, Artificial Intelligence, Personalized Service, Risk Management Framework, Expense Management, Artificial Intelligence and Machine Learning (AI/ML), Productivity Software, Digital Transformation, Data Ethics, Business Process Automation, Expense Reports, Innovation, Natural Language Processing, Test Case
Whizlabs
Skills you'll gain: Infrastructure as Code (IaC), IT Automation, Command-Line Interface, Docker (Software), Automation, YAML, Systems Administration, Configuration Management
- Status: Free
Coursera Instructor Network
Skills you'll gain: ChatGPT, Data Analysis, Data-Driven Decision-Making, Generative AI, Analytics, Content Creation, Content Strategy, Artificial Intelligence, Business Process Automation, Business Intelligence, Strategic Thinking, Customer Support, Customer Service
Vanderbilt University
Skills you'll gain: ChatGPT, Generative AI, OpenAI, Artificial Intelligence, Personalized Service, Expense Management, Artificial Intelligence and Machine Learning (AI/ML), Creative Thinking, Productivity Software, Creativity, Digital Transformation, Business Process Automation, Applied Machine Learning, Expense Reports, Innovation, Natural Language Processing, Test Case, Scenario Testing, Technical Communication, Data Analysis
Coursera Project Network
Skills you'll gain: Email Marketing, Lead Generation, Marketing Automation, Social Media Marketing, Advertising Mail, Automation, Web Design and Development
In summary, here are 10 of our most popular customer support automation courses
- Competitive Strategy and Organization Design: Ludwig-Maximilians-Universität München (LMU)
- Master Microsoft Office 365 and Power Platform:Â Microsoft
- Generative AI with Large Language Models:Â DeepLearning.AI
- Generative AI for Product Managers:Â IBM
- IBM IT Scrum Master:Â IBM
- Excel Skills for Business: Intermediate I:Â Macquarie University
- Configuration Management and the Cloud:Â Google
- Generative AI Assistants:Â Vanderbilt University
- Automation With Salt:Â Whizlabs
- OpenAI ChatGPT: Enterprise Solutions Unleashed:Â Coursera Instructor Network