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Results for "service management"
Kennesaw State University
Skills you'll gain: Team Management, Team Building, Meeting Facilitation, Conflict Management, Team Leadership, Six Sigma Methodology, Lean Six Sigma, Discussion Facilitation, Project Management, Cross-Functional Collaboration, Communication
University of Michigan
Skills you'll gain: Team Leadership, Team Management, Team Building, Teamwork, Conflict Management, Decision Making, People Management, Collaboration, Goal Setting, Leadership, Professional Development, Performance Management, Employee Performance Management, Willingness To Learn, Organizational Structure, Diversity and Inclusion
Tableau Learning Partner
Skills you'll gain: Data Governance, Data Ethics, Data Warehousing, Extract, Transform, Load, Data Quality, Data Management, Tableau Software, Data Lakes, Data Architecture, Data Storage, Data Infrastructure, Databases, Business Intelligence, Data Integrity, Spreadsheet Software, Database Management
Skills you'll gain: Call Center Experience, Interviewing Skills, De-escalation Techniques, Customer Relationship Building, Customer Complaint Resolution, Customer Service, Problem Solving, Conflict Management, Inbound Calls, Outbound Calls, Customer Support, Professionalism, Verbal Communication Skills, Active Listening, Communication
University of Pennsylvania
Skills you'll gain: Environmental Social And Corporate Governance (ESG), Governance, Corporate Sustainability, Diversity and Inclusion, Corporate Strategy, Corporate Communications, Business Ethics, Crisis Management, Advocacy, Strategic Communication, Stakeholder Engagement, Risk Management, Executive Recruitment, Strategic Partnership
Microsoft
Skills you'll gain: Virtual Private Networks (VPN), Cybersecurity, Multi-Factor Authentication, Authentications, Information Systems Security, Network Security, Technical Support and Services, Information Privacy, Servers, Cloud Computing, Cloud Security, Network Administration, Encryption, Identity and Access Management, Mac OS
Imperial College London
Skills you'll gain: Motivational Interviewing, Patient Education and Support, Coaching, Goal Setting, Health Care, Active Listening, Communication, Compassion, Behavior Management, Empowerment, Planning, Relationship Building
University of California, Irvine
Skills you'll gain: Presentations, Verbal Communication Skills, Communication, Non-Verbal Communication, Entrepreneurship, Microsoft PowerPoint, Business Communication, Sales, Interpersonal Communications, Project Management, Business Leadership, Business Writing, International Finance, Crisis Management, Marketing, Business, Vocabulary, Telecommuting, Human Resources, Leadership and Management
University of Colorado Boulder
Skills you'll gain: Personal Development, Resilience, Self-Awareness, Mental Concentration, Accountability, Overcoming Obstacles, Self-Motivation, Persistence, Emotional Intelligence, Personal Integrity, Growth Mindedness, Time Management, Positivity, Stress Management, Professional Development, Personal Attributes, Decision Making, Strategic Leadership, Self-Discipline, Leadership
University of Colorado Boulder
Skills you'll gain: Bash (Scripting Language), Scalability, Distributed Computing, Computer Systems, Big Data, Operating Systems, File Systems, Linux, Command-Line Interface, Performance Tuning, Programming Principles
Skills you'll gain: Team Building, Virtual Teams, Team Management, Conflict Management, Project Management, Leadership, Project Management Institute (PMI) Methodology, Intercultural Competence, Team Motivation, Organizational Leadership, Stakeholder Management, Communication
- Status: Free
Johns Hopkins University
Skills you'll gain: Intercultural Competence, Cultural Sensitivity, Cultural Diversity, Stress Management, Preventative Care, Injury Prevention, Health And Safety Standards, Safety and Security, Risk Management, Ethical Standards And Conduct, Adaptability, Infectious Diseases, Planning
In summary, here are 10 of our most popular service management courses
- Team Management for the 6 σ Black Belt: Kennesaw State University
- Liderazgo de equipos: University of Michigan
- Data Ecosystem: Tableau Learning Partner
- Preparing for Your Call Center Customer Service Role: CVS Health
- ESG and Social Activism: University of Pennsylvania
- Cybersecurity and Privacy: Microsoft
- Health Coaching Conversations: Imperial College London
- Essential English for Business Professionals: University of California, Irvine
- Principles of Leadership: Leading Oneself: University of Colorado Boulder
- Introduction to High-Performance and Parallel Computing: University of Colorado Boulder