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University of Illinois Urbana-Champaign
Skills you'll gain: Data Storytelling, Data Visualization, Email Marketing, Data Presentation, Google Analytics, Digital Marketing, Analytics, Marketing Communications, Business Analytics, Content Marketing, Marketing Strategies, Marketing Analytics, Social Media Marketing, Marketing Management, Marketing, Web Analytics, Strategic Marketing, Digital Communications, Integrated Marketing Communications, Media Strategy
Skills you'll gain: Malware Protection, Identity and Access Management, Incident Response, Cybersecurity, Threat Modeling, Computer Security Incident Management, Network Security, Threat Management, Threat Detection, Cyber Attacks, Authentications, Distributed Denial-Of-Service (DDoS) Attacks, Security Awareness, Security Controls, Authorization (Computing), Multi-Factor Authentication, Human Factors (Security)
Skills you'll gain: IT Service Management, Governance Risk Management and Compliance, Information Technology Infrastructure Library, NIST 800-53, Regulatory Compliance, Auditing, Cybersecurity, Compliance Management, ISO/IEC 27001, Control Objectives for Information and Related Technology (COBIT), Artificial Intelligence, Open Web Application Security Project (OWASP), Risk Management, Payment Card Industry (PCI) Data Security Standards, General Data Protection Regulation (GDPR), Business Ethics
University of Pennsylvania
Skills you'll gain: Go To Market Strategy, Branding, Consumer Behaviour, Strategic Marketing, Brand Management, Brand Marketing, Marketing Strategies, Marketing, Brand Strategy, Communication Strategies, Product Marketing, Marketing Communications, Brand Loyalty, Customer Insights, Brand Awareness, Marketing Channel, Price Negotiation, Customer Engagement
Vanderbilt University
Skills you'll gain: ChatGPT, Generative AI, OpenAI, Artificial Intelligence, Personalized Service, Expense Management, Artificial Intelligence and Machine Learning (AI/ML), Creative Thinking, Productivity Software, Creativity, Digital Transformation, Business Process Automation, Applied Machine Learning, Expense Reports, Innovation, Natural Language Processing, Test Case, Scenario Testing, Technical Communication, Data Analysis
- Status: Free
Coursera Instructor Network
Skills you'll gain: Customer Retention, Loyalty Programs, Customer Relationship Management, Brand Loyalty, Customer Engagement, Customer Relationship Building, Customer Service, Consumer Behaviour, Customer Insights, User Feedback, Customer Analysis, Marketing Strategies, Service Improvement, Strategic Marketing
IE Business School
Skills you'll gain: Product Lifecycle Management, Brand Strategy, Brand Management, Branding, Brand Awareness, Product Management, Brand Loyalty, Product Strategy, Product Planning, New Product Development, Design and Product, Employee Engagement, Customer Engagement, Customer Insights, Consumer Behaviour, Portfolio Management, Competitive Analysis
Skills you'll gain: Data Storytelling, Requirements Elicitation, Business Process Modeling, Business Analysis, Process Analysis, Resource Allocation, Data Visualization, Stakeholder Management, Process Optimization, Business Requirements, Requirements Management, Data Modeling, Risk Analysis, Stakeholder Engagement, Requirements Analysis, Data Visualization Software, Excel Formulas, Microsoft Excel, Data Cleansing, Analysis
Skills you'll gain: Node.JS, Cloud Computing Architecture, Server Side, Cloud-Native Computing, React Redux, Cloud Services, NoSQL, MongoDB, React.js, Agile Methodology, Front-End Web Development, JavaScript Frameworks, Cloud Security, Hypertext Markup Language (HTML), HTML and CSS, Cloud Infrastructure, Restful API, Web Development, Web Development Tools, Back-End Web Development
Coursera Project Network
Skills you'll gain: Investment Management, Risk Management, Financial Analysis, Risk Analysis, Portfolio Management, Financial Market, Investments, Return On Investment, Performance Measurement
- Status: Free
École Polytechnique Fédérale de Lausanne
Skills you'll gain: Transportation Operations, Governance, Systems Thinking, Change Management, Emerging Technologies, Technology Strategies, Innovation, Infrastructure Architecture, Internet Of Things, Digital Transformation, Data Management, Stakeholder Management, Environmental Issue, Policy Analysis
- Status: Free
Korea Advanced Institute of Science and Technology(KAIST)
Skills you'll gain: New Product Development, Supply Chain, Supply Chain Management, Supply Chain Planning, Quality Management, Operations Management, Product Development, Logistics Management, Supplier Management, Transportation, Supply Chain, and Logistics, Inventory Management System, Coordinating, Value Propositions, Operational Efficiency, Continuous Improvement Process, Consumer Behaviour, Cross-Functional Collaboration, Complex Problem Solving
In summary, here are 10 of our most popular service management courses
- Digital Marketing: University of Illinois Urbana-Champaign
- Introduction to Cybersecurity Tools & Cyberattacks: IBM
- Cybersecurity Compliance Framework, Standards & Regulations: IBM
- Introduction to Marketing: University of Pennsylvania
- ChatGPT: Master Free AI Tools to Supercharge Productivity: Vanderbilt University
- Improving Customer Retention: Coursera Instructor Network
- Brand and Product Management: IE Business School
- IBM Business Analyst: IBM
- Cloud Application Development Foundations: IBM
- Investment Risk Management: Coursera Project Network