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Explore the CRM Course Catalog
Kennesaw State University
Skills you'll gain: Customer Retention, Customer Insights, Customer Engagement, Customer Relationship Management, Customer Analysis, Value Propositions, Innovation, Organizational Change, Cost Accounting, Organizational Structure, Business Transformation
Coursera Project Network
Skills you'll gain: Order Management, Accounting Software, Inventory Control, Small Business Accounting, Inventory Management System, Customer Relationship Management (CRM) Software, Financial Reporting, Accounts Receivable, Cloud Security, Amazon Web Services, Data Security, Billing & Invoicing, Estimation
HubSpot Academy
Skills you'll gain: HubSpot CRM, Lead Generation, Sales Management, Prospecting and Qualification, Sales Process, Email Marketing, Sales Territory Management, Workflow Management, Campaign Management, Customer Relationship Management, Prioritization, Performance Metric, Process Mapping, Dashboard, Service Level Agreement
Fundação Instituto de Administração
Skills you'll gain: Customer Success Management, Customer Analysis, Customer Retention, Agile Methodology, Customer Engagement, Customer Relationship Building, Customer Data Management, Customer Relationship Management, Consultative Approaches, Customer Insights, Market Analysis, Software As A Service, Business Modeling, Organizational Structure, Business Relationship Management, Process Design, Value Propositions, Solution Delivery, Business Analysis, Business-To-Consumer
Vanderbilt University
Skills you'll gain: ChatGPT, HubSpot CRM, Business Process Automation, Google Sheets, Workflow Management, Automation, Data Integration, Data Processing, JavaScript Frameworks, Unstructured Data, Text Mining
Kennesaw State University
Skills you'll gain: Customer Retention, Expectation Management, Brand Loyalty, Customer Relationship Management, Human Resource Strategy, Market Opportunities, Customer Analysis, Customer Engagement, Target Market, Customer Insights, Customer Acquisition Management, Consumer Behaviour, Business Marketing
Skills you'll gain: Customer Service, Advertising, Market Research, Branding, Value Propositions, Brand Management, Customer Relationship Management, Target Market, Marketing Communications, Logistics, Marketing, Customer Insights, Supply Chain Management, Sales Management, B2B Sales, Sales Process
Coursera Project Network
Skills you'll gain: Microsoft Excel, Data Validation, Customer Data Management, Excel Formulas, Microsoft 365, Customer Relationship Management, Data Entry, Spreadsheet Software, Data Security, Data Management, Billing & Invoicing, User Accounts
University of Virginia Darden School Foundation
Skills you'll gain: Design Thinking, Customer Relationship Management, Marketing Effectiveness, Strategic Marketing, Business Marketing, Change Management, Marketing Analytics, Marketing Strategy and Techniques, Artificial Intelligence, Law, Regulation, and Compliance, Information Privacy, Business Ethics, Business Transformation, Business Strategy, Digital Transformation
Coursera Project Network
Skills you'll gain: Business Modeling, Telecommuting, Business Planning, Business Development, Presentations, Entrepreneurship
Adobe
Skills you'll gain: Content Marketing, Promotional Strategies, Target Audience, Digital Marketing, Marketing Communications, Marketing Strategies, Marketing Strategy and Techniques, Marketing Planning, Customer Engagement, Customer Insights, Customer Analysis, Marketing Automation, Business Marketing, Lead Generation, Business-To-Consumer, Sales Process, Customer Relationship Management, Storytelling, Web Analytics, A/B Testing
LearnKartS
Skills you'll gain: Salesforce, Data Import/Export, Dashboard, Salesforce Development, Application Deployment, Data Cleansing, User Accounts, Workflow Management, Business Reporting, Customer Relationship Management, Management Reporting, Data Management, Identity and Access Management, Release Management, Data Quality, Data Integration, Authorization (Computing), Change Management, Configuration Management, Business Process Automation
In summary, here are 10 of our most popular crm courses
- Customer Centricity as Competitive Advantage - Jagdish Sheth:Â Kennesaw State University
- Income Features in ProfitBooks:Â Coursera Project Network
- Lead Management with HubSpot:Â HubSpot Academy
- Fundamentos da Gestão do Sucesso do Cliente: Fundação Instituto de Administração
- ChatGPT + Zapier: From Email Inbox to Excel Spreadsheet:Â Vanderbilt University
- Managing Customer Expectations with Jagdish Sheth:Â Kennesaw State University
- Introduction to Business Management : Winning Externally:Â IIT Bombay
- Create Customer Support Data with Microsoft Excel:Â Coursera Project Network
- Building Generative AI Capabilities:Â University of Virginia Darden School Foundation
- Crear un Business Model Canvas con Miro:Â Coursera Project Network