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Results for "customer experience optimization"
University of Virginia
Skills you'll gain: Usability Testing, Agile Product Development, Continuous Delivery, User Story, Agile Methodology, Product Testing, Agile Project Management, Team Management, Design Thinking, Team Leadership, DevOps, Analytics, Business Analytics, Sprint Retrospectives, Product Management, Product Design, Customer Insights, A/B Testing, Product Development, User Research
Skills you'll gain: Customer Success Management, Salesforce, Dashboard, Customer Relationship Management (CRM) Software, Data Visualization, Customer Support, Sales Management, Customer Service, Sales Strategy, Sales Process, Business Reporting, Data-Driven Decision-Making
University of Illinois Urbana-Champaign
Skills you'll gain: Digital Marketing, Marketing, Marketing Strategies, MarTech, Marketing Communications, E-Commerce, Price Negotiation, Consumer Behaviour, Product Development, Product Promotion, Innovation, Customer Engagement
CVS Health
Skills you'll gain: Active Listening, De-escalation Techniques, Customer Service, Empathy, Verbal Communication Skills, Transaction Processing, Customer Complaint Resolution, Retail Store Operations, Problem Solving, Time Management, Interpersonal Communications, Root Cause Analysis, Non-Verbal Communication, Communication
Skills you'll gain: Jupyter, Data Visualization Software, Data Science, GitHub, Big Data, R Programming, Statistical Programming, Application Programming Interface (API), Machine Learning, Cloud Computing, Git (Version Control System), Python Programming, SQL
Skills you'll gain: ChatGPT, Application Deployment, IBM Cloud, Artificial Intelligence, Self Service Technologies, Information Architecture, Business Process Automation, WordPress, Dashboard, Customer Service, Natural Language Processing
Universidade de São Paulo
Skills you'll gain: Search Engine Marketing, Digital Marketing, Email Marketing, Marketing Strategies, Search Engine Optimization, Google Analytics, A/B Testing, Marketing Effectiveness, Advertising Campaigns, Web Analytics, Facebook, Marketing Channel, Advertising, Marketing Analytics, Return On Investment, Performance Measurement
Amazon Ads
Skills you'll gain: Advertising Campaigns, Campaign Management, Advertising, Media Planning, Marketing Planning, Media Buying, Web Analytics, Marketing Strategies, Marketing Effectiveness, Content Creation, Brand Awareness, Performance Reporting, Customer Analysis, Target Audience, Brand Strategy, Data-Driven Decision-Making
Arizona State University
Skills you'll gain: Lesson Planning, Peer Review, Teaching, Pedagogy, Curriculum Planning, Instructing, Learning Strategies, Instructional Strategies, Motivational Skills, Educational Materials, Learning Styles, Language Learning, Performance Review, Design Elements And Principles, Learning Theory, Design Strategies, Lifelong Learning, Grammar, Public Speaking, Stress Management
Vanderbilt University
Skills you'll gain: Data Visualization, Image Analysis, Data Visualization Software, Matlab, Machine Learning Methods, Algorithms, User Interface (UI), Applied Machine Learning, Object Oriented Programming (OOP), Statistical Methods, Data Analysis, Computer Programming, Programming Principles, Data Processing, Application Development, Data Structures, Scripting, Debugging, Mathematical Software, Data Manipulation
DeepLearning.AI
Skills you'll gain: Generative AI, PyTorch (Machine Learning Library), Deep Learning, Tensorflow, Artificial Intelligence, Applied Machine Learning, Scalability, Natural Language Processing, Machine Learning Methods, Application Deployment, Reinforcement Learning, User Feedback, Performance Tuning, Application Performance Management
- Status: Free
Coursera Instructor Network
Skills you'll gain: Generative AI, Personalized Service, Customer Analysis, Customer Service, Customer Insights, Customer Communications Management, Service Improvement, Ethical Standards And Conduct, Operational Efficiency
In summary, here are 10 of our most popular customer experience optimization courses
- Agile Development:Â University of Virginia
- Reports, Dashboards, and Customer Success in Salesforce:Â Salesforce
- Marketing in a Digital World:Â University of Illinois Urbana-Champaign
- Introduction to Customer Service:Â CVS Health
- Tools for Data Science:Â IBM
- Building AI Powered Chatbots Without Programming:Â IBM
- Marketing Digital: Universidade de São Paulo
- Campaign Planning and Optimization:Â Amazon Ads
- TESOL Certificate, Part 1: Teach English Now!:Â Arizona State University
- MATLAB Programming for Engineers and Scientists:Â Vanderbilt University