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Coursera Project Network
Skills you'll gain: Google Sheets, Automation, Business Process Automation, Productivity Software, Gmail, Workflow Management, Sales Support, Google Docs, User Accounts, Order Fulfillment
Macquarie University
Skills you'll gain: Excel Formulas, Microsoft Excel, Excel Macros, Data Validation, Spreadsheet Software, Data Modeling, Financial Modeling, Workflow Management, Data Integrity, Automation, Data Security
- Status: Free
Atlassian
Skills you'll gain: Jira (Software), Agile Methodology, Kanban Principles, Agile Project Management, Lean Methodologies, Backlogs, Sprint Planning, Sprint Retrospectives, User Story, Workflow Management, Issue Tracking, Query Languages, Software Versioning, Administration
- Status: Free
Coursera Project Network
Skills you'll gain: Outbound Calls, Workflow Management, Business Process Automation, Customer Service, Customer Relationship Management (CRM) Software, Setting Appointments, Automation, Artificial Intelligence, Systems Integration, System Configuration
Skills you'll gain: New Product Development, Product Management, Product Lifecycle Management, Agile Software Development, Product Development, Innovation, Product Roadmaps, Agile Methodology, Kanban Principles, Product Planning, Product Strategy, Product Testing, Project Management Life Cycle, Agile Project Management, Product Marketing, User Story, Sprint Retrospectives, Stakeholder Management, Competitive Analysis, Test Planning
- Status: Free
University of Arizona
Skills you'll gain: Physical Science, Physics, General Science and Research, Scientific Methods, Scientific Visualization, Research, Simulations, Systems Of Measurement, Simulation and Simulation Software
- Status: Free
Universidad Nacional Autónoma de México
Skills you'll gain: Insurance, Financial Planning, Wealth Management, Budgeting, Credit Risk, Financial Management, Asset Management, Cost Management, Risk Management, Loans, Investment Management, Consumer Behaviour
Juniper Networks
Skills you'll gain: Software-Defined Networking, Python Programming, Network Protocols, Extensible Markup Language (XML), Scripting, System Configuration, Programming Principles, Debugging, Configuration Management, Object Oriented Programming (OOP)
University of Virginia
Skills you'll gain: Revenue Management, Global Marketing, Consumer Behaviour, Marketing Psychology, Customer Insights, Customer Analysis, Value Propositions, Market Dynamics, Market Research, Behavioral Economics, Analysis
Skills you'll gain: Call Center Experience, Interviewing Skills, De-escalation Techniques, Customer Relationship Building, Customer Complaint Resolution, Customer Service, Problem Solving, Conflict Management, Inbound Calls, Outbound Calls, Customer Support, Professionalism, Verbal Communication Skills, Active Listening, Communication
University of Pennsylvania
Skills you'll gain: Growth Strategies, Key Performance Indicators (KPIs), Entrepreneurial Finance, Entrepreneurship, Digital Marketing, Performance Measurement, Business Valuation, Customer Acquisition Management, Peer Review, Branding, Lean Methodologies, Business Metrics, Marketing Strategies, Financial Analysis, Presentations, Team Building, Project Finance, Ideation, Target Market, New Product Development
University of Virginia
Skills you'll gain: Usability Testing, Agile Product Development, Continuous Delivery, User Story, Agile Methodology, Product Testing, Agile Project Management, Team Management, Design Thinking, Team Leadership, DevOps, Analytics, Business Analytics, Sprint Retrospectives, Product Management, Product Design, Customer Insights, A/B Testing, Product Development, User Research
In summary, here are 10 of our most popular customer support automation courses
- Automating Sales Tasks with Zapier:Â Coursera Project Network
- Excel Skills for Business: Intermediate II:Â Macquarie University
- Agile with Atlassian Jira:Â Atlassian
- GoHighLevel for Beginners: Voice AI Automated Appointments :Â Coursera Project Network
- IBM Product Manager:Â IBM
- Astronomy: Exploring Time and Space:Â University of Arizona
- Finanzas personales: Universidad Nacional Autónoma de México
- Juniper Networks Automation Using Python and PyEZ:Â Juniper Networks
- Customer Value in Pricing Strategy:Â University of Virginia
- Preparing for Your Call Center Customer Service Role:Â CVS Health