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Explore the Customer Analytics Course Catalog
Skills you'll gain: Data Wrangling, Data Cleansing, Data Analysis, Data Manipulation, Data Transformation, Data Import/Export, Exploratory Data Analysis, Predictive Analytics, Statistical Analysis, Regression Analysis, Predictive Modeling, Pandas (Python Package), Scikit Learn (Machine Learning Library), Statistical Modeling, Machine Learning Methods, Feature Engineering, Python Programming, Data Pipelines, NumPy
- Status: AI skills
Microsoft
Skills you'll gain: Data Storytelling, Dashboard, Excel Formulas, Extract, Transform, Load, Power BI, Data Analysis Expressions (DAX), Microsoft Excel, Data Modeling, Data-Driven Decision-Making, Star Schema, Data Analysis, Data Presentation, Data Visualization Software, Microsoft Power Platform, Data Integrity, Spreadsheet Software, Data Validation, Data Transformation, Data Cleansing, Data Visualization
CVS Health
Skills you'll gain: Active Listening, De-escalation Techniques, Greeting Customers, Growth Mindedness, Customer Service, Call Center Experience, Empathy, Interviewing Skills, Cross Selling, Retail Sales, Data Entry, Selling Techniques, Customer Relationship Building, Verbal Communication Skills, Team Oriented, Upselling, Teamwork, Customer Complaint Resolution, Conflict Management, Product Knowledge
Skills you'll gain: Big Data, Data Analysis, Statistical Analysis, Apache Hadoop, Apache Hive, Data Collection, Data Mart, Data Warehousing, Data Storytelling, Apache Spark, Data Cleansing, Data Lakes, Data Visualization Software, SQL
Vanderbilt University
Skills you'll gain: ChatGPT, Generative AI, OpenAI, Artificial Intelligence, Personalized Service, Expense Management, Artificial Intelligence and Machine Learning (AI/ML), Creative Thinking, Productivity Software, Digital Transformation, Business Process Automation, Applied Machine Learning, Creative Problem-Solving, Expense Reports, Innovation, Natural Language Processing, Test Case, Scenario Testing, Technical Communication, Data Analysis
Skills you'll gain: Data Storytelling, Marketing Automation, Web Analytics, Marketing Effectiveness, Marketing Analytics, Customer Insights, Digital Marketing, Market Analysis, Google Analytics, Social Media Marketing, Customer Analysis, Search Engine Marketing, Advertising Campaigns, Marketing Strategies, Social Media Strategy, Performance Reporting, Search Engine Optimization, Marketing Planning, Predictive Analytics, MarTech
Skills you'll gain: ChatGPT, Generative AI, HR Tech, OpenAI, Human Resources, Workforce Planning, Human Resource Strategy, Data Ethics, Artificial Intelligence, IBM Cloud, Artificial Intelligence and Machine Learning (AI/ML), Data-Driven Decision-Making, Software Development Tools, Augmented and Virtual Reality (AR/VR), Employee Engagement, Deep Learning, Image Analysis, Recruitment, Automation, Technical Communication
- Status: AI skills
Google Cloud
Skills you'll gain: Data Storytelling, Data Governance, Data Visualization, Data Management, Data Pipelines, Data Visualization Software, Dashboard, Data Lakes, Data Architecture, Cloud Infrastructure, Generative AI, Data Cleansing, Data Transformation, Cloud Computing, Data Access, Cloud Storage, Metadata Management, Data Ethics, Data Analysis, Google Cloud Platform
Knowledge Accelerators
Skills you'll gain: Service Level Agreement, Problem Solving, Customer Service, Desktop Support, Technical Communication, Technical Support, Critical Thinking and Problem Solving, Verbal Communication Skills, Issue Tracking, Data Entry, Rapport Building, Patience, Empathy, Time Management, Communication, Concision, Personal Attributes, Collaboration, Positivity, Self-Awareness
- Status: Free
Coursera Instructor Network
Skills you'll gain: Customer Engagement, Customer Insights, User Feedback, Customer Analysis, Market Research, Customer Service, Data Collection, Active Listening, Verbal Communication Skills, Continuous Improvement Process, Data-Driven Decision-Making, Survey Creation, Customer Relationship Management, Team Oriented, Organizational Leadership
- Status: New
DeepLearning.AI
Skills you'll gain: Data Storytelling, Google Sheets, Data Presentation, Web Scraping, Dashboard, Tableau Software, Data Visualization Software, Seaborn, Interactive Data Visualization, Time Series Analysis and Forecasting, Business Analysis, Descriptive Statistics, Probability & Statistics, Statistical Analysis, Pandas (Python Package), Statistics, Statistical Modeling, Databases, Data Manipulation, JSON
- Status: New
Skills you'll gain: Data Storytelling, Requirements Elicitation, Risk Mitigation, Business Analysis, Business Process Modeling, Data Presentation, Risk Analysis, Project Scoping, Process Mapping, Process Optimization, Data Visualization, Requirements Management, Risk Management, Interactive Data Visualization, Business Requirements, Stakeholder Management, Stakeholder Engagement, Excel Formulas, Microsoft Excel, Analysis
Customer Analytics learners also search
In summary, here are 10 of our most popular customer analytics courses
- Data Analysis with Python: IBM
- Microsoft Power BI Data Analyst: Microsoft
- CVS Health Call Center Customer Service: CVS Health
- Introduction to Data Analytics: IBM
- ChatGPT: Master Free AI Tools to Supercharge Productivity: Vanderbilt University
- Unilever Digital Marketing Analyst: Unilever
- Generative AI for Human Resources (HR) Professionals: IBM
- Google Cloud Data Analytics: Google Cloud
- Customer Service Fundamentals: Knowledge Accelerators
- Voice of the Customer (VoC): Enhancing Experiences : Coursera Instructor Network