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Results for "customer communications management"
- Status: Free
Yale University
Skills you'll gain: Investment Banking, Risk Management, Financial Market, Financial Regulation, Financial Services, Finance, Business Risk Management, Securities (Finance), Financial Policy, Capital Markets, Behavioral Economics, Banking, Corporate Finance, Governance, Insurance, Underwriting, Equities, Derivatives, Mortgage Loans, Decision Making
- Status: Free
Coursera Instructor Network
Skills you'll gain: Customer Retention, Loyalty Programs, Customer Relationship Management, Brand Loyalty, Customer Engagement, Customer Relationship Building, Customer Service, Consumer Behaviour, Customer Insights, User Feedback, Customer Analysis, Marketing Strategies, Service Improvement, Strategic Marketing
- Status: Free
University of London
Skills you'll gain: Brand Management, Branding, Brand Strategy, Culture Transformation, Employee Engagement, Marketing Management, Global Marketing, Internal Communications, Human Resource Strategy, Strategic Marketing, Organizational Change, Customer Engagement, Consumer Behaviour, Cross-Functional Collaboration
University of Colorado System
Skills you'll gain: TCP/IP, Local Area Networks, Routing Protocols, Network Routing, Digital Communications, OSI Models, Network Protocols, Dynamic Host Configuration Protocol (DHCP), Network Security, Network Planning And Design, Network Architecture, Network Performance Management, Computer Networking, Wireless Networks, Software-Defined Networking, Algorithms, System Programming, Application Programming Interface (API), Data Integrity, Virtualization
- Status: [object Object]
Google
Skills you'll gain: Storyboarding, Wireframing, UI/UX Research, Responsive Web Design, User Experience Design, Design Thinking, User Research, Information Architecture, Figma (Design Software), Usability Testing, User Story, Web Design, Design Reviews, Usability, Presentations, Design Research, Ideation, User Centered Design, Mockups, Web Content Accessibility Guidelines
Coursera Project Network
Skills you'll gain: HubSpot CRM, Customer Relationship Management (CRM) Software, Customer Data Management, Email Marketing, Marketing Materials, Customer Communications Management, Sales Pipelines, Dashboard, Team Building
Skills you'll gain: Computer Networking, Network Troubleshooting, TCP/IP, Network Architecture, Routing Protocols, Network Protocols, OSI Models, Network Infrastructure, Dynamic Host Configuration Protocol (DHCP), Virtual Private Networks (VPN), Network Security, Wireless Networks
CVS Health
Skills you'll gain: Active Listening, De-escalation Techniques, Greeting Customers, Growth Mindedness, Customer Service, Call Center Experience, Empathy, Interviewing Skills, Cross Selling, Retail Sales, Data Entry, Customer Relationship Building, Verbal Communication Skills, Team Oriented, Upselling, Teamwork, Customer Complaint Resolution, Conflict Management, Product Knowledge, Retail Store Operations
- Status: [object Object]
Skills you'll gain: Media Relations, Marketing and Public Relations, Editing, Content Development and Management, Stakeholder Communications, Stakeholder Management, Proofreading, Public Relations, Internal Communications, Integrated Marketing Communications, Crisis Management, Content Creation, Press Releases, Target Audience, Marketing Communications, Communication Planning, Public Affairs, Corporate Communications, Media and Communications, Writing and Editing
- Status: [object Object]
Google
Skills you'll gain: Threat Modeling, Open Web Application Security Project (OWASP), Intrusion Detection and Prevention, Security Controls, Vulnerability Management, Incident Response, Computer Security Incident Management, Cyber Threat Intelligence, Vulnerability Assessments, Event Monitoring, Network Security, Security Awareness, Threat Detection, Risk Management, Cybersecurity, Hardening, Bash (Scripting Language), Data Ethics, Linux Commands, Debugging
Starweaver
Skills you'll gain: Corporate Communications, Internal Communications, Communication Planning, Crisis Management, Business Communication, Business Ethics, Stakeholder Communications, Public Relations, Media and Communications, Cross-Functional Collaboration, Media Relations, Communication Strategies, Communication, Employee Engagement
Macquarie University
Skills you'll gain: Overcoming Objections, Influencing, Risk Management Framework, Persuasive Communication, Governance, Storytelling, Risk Management, Change Management, Organizational Change, Rapport Building, Meeting Facilitation, Conflict Management, Enterprise Risk Management (ERM), Business Transformation, Risk Analysis, Negotiation, Organizational Effectiveness, Stakeholder Management, Leadership, Process Management
In summary, here are 10 of our most popular customer communications management courses
- Financial Markets:Â Yale University
- Improving Customer Retention:Â Coursera Instructor Network
- Brand Management: Aligning Business, Brand and Behaviour:Â University of London
- Computer Communications:Â University of Colorado System
- Google UX Design:Â Google
- Introduction to CRM with HubSpot:Â Coursera Project Network
- The Bits and Bytes of Computer Networking:Â Google
- CVS Health Call Center Customer Service:Â CVS Health
- Microsoft Public Relations and Communications Associate:Â Microsoft
- Google Cybersecurity:Â Google