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Results for "customer engagement and retention"
Knowledge Accelerators
Skills you'll gain: Service Level Agreement, Problem Solving, Customer Service, Desktop Support, Technical Communication, Technical Support, Critical Thinking and Problem Solving, Verbal Communication Skills, Issue Tracking, Data Entry, Rapport Building, Patience, Empathy, Time Management, Communication, Concision, Personal Attributes, Collaboration, Positivity, Self-Awareness
Coursera Project Network
Skills you'll gain: Google Sheets, Data Visualization, User Feedback, Customer Insights, Customer Analysis, Customer Relationship Management, Google Workspace, Business Research, Performance Improvement
Skills you'll gain: Email Marketing, Marketing Automation, Personally Identifiable Information, Newsletters, Digital Marketing, Data Management, Marketing Strategy and Techniques, HubSpot CRM, Customer Data Management, Promotional Strategies, Content Creation, Performance Metric, Target Audience, Key Performance Indicators (KPIs), Customer Retention
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Google
Skills you'll gain: Threat Modeling, Open Web Application Security Project (OWASP), Intrusion Detection and Prevention, Security Controls, Vulnerability Management, Incident Response, Computer Security Incident Management, Cyber Threat Intelligence, Vulnerability Assessments, Event Monitoring, Network Security, Security Awareness, Threat Detection, Risk Management, Cybersecurity, Hardening, Bash (Scripting Language), Data Ethics, Linux Commands, Debugging
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Google
Skills you'll gain: Data Storytelling, Rmarkdown, Data Visualization, Data Presentation, Data Ethics, Interactive Data Visualization, Interviewing Skills, Data Cleansing, Data Validation, Ggplot2, Tableau Software, Presentations, Spreadsheet Software, Data Analysis, Data Visualization Software, Stakeholder Communications, Dashboard, Sampling (Statistics), Analytics, Stakeholder Management
Akamai Technologies, Inc.
Skills you'll gain: SQL, Linux, Endpoint Security, Database Management, HTML and CSS, Incident Response, Relational Databases, Network Security, Database Systems, Vulnerability Scanning, Linux Administration, File Systems, Routing Protocols, OSI Models, Responsive Web Design, Hypertext Markup Language (HTML), Application Development, TCP/IP, Scripting, MySQL
Skills you'll gain: Social Media Strategy, Social Media, Social Media Marketing, Content Creation, Social Media Management, Marketing Strategies, Marketing Analytics, Customer Engagement, Digital Marketing, Brand Awareness, Advertising, Target Audience
Skills you'll gain: Data Storytelling, Performance Measurement, Data-Driven Decision-Making, E-Commerce, Digital Marketing, Branding, Marketing Channel, Marketing Strategy and Techniques, Customer Analysis, Advertising, Marketing Analytics, Search Engine Marketing, Customer Engagement, Content Marketing, Brand Awareness, Search Engine Optimization, Social Media Marketing, Target Audience
Coursera Project Network
Skills you'll gain: Instagram, Social Media Content, Social Media, Social Media Management, Social Media Marketing, Social Media Strategy, Content Creation, Scheduling
- Status: Free
Coursera Instructor Network
Skills you'll gain: Customer Acquisition Management, Marketing Analytics, Branding, Customer Engagement, Target Audience, Lead Generation, Customer Insights, Marketing Channel, Marketing, Customer Retention, Marketing Effectiveness, Brand Loyalty, Brand Strategy
IE Business School
Skills you'll gain: Survey Creation, Market Research, Business Research, Consumer Behaviour, Marketing, Marketing Management, Research Design, Data Analysis, Marketing Strategy and Techniques, Marketing Psychology, Research Reports, Market Analysis, Research, Research Methodologies, Analysis, Experimentation, Customer Analysis, Focus Group, Business Marketing, Data Collection
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Skills you'll gain: Media Planning, Search Engine Marketing, Email Marketing, Data Storytelling, Social Media Strategy, Search Engine Optimization, Social Media, Social Media Marketing, Content Creation, Order Fulfillment, A/B Testing, Target Audience, Digital Marketing, E-Commerce, Loyalty Programs, Social Media Management, Customer Retention, Persona Development, Performance Measurement, Marketing Automation
In summary, here are 10 of our most popular customer engagement and retention courses
- Customer Service Fundamentals: Knowledge Accelerators
- Improve Business Performance with Google Forms: Coursera Project Network
- Think Outside the Inbox: Email Marketing: Google
- Google Cybersecurity: Google
- Google Data Analytics: Google
- Akamai Customer Consulting and Support: Akamai Technologies, Inc.
- From Likes to Leads: Interact with Customers Online: Google
- Foundations of Digital Marketing and E-commerce: Google
- Increase Engagement to your Instagram Business Profile : Coursera Project Network
- Fundamentals of Customer Acquisition Management: Coursera Instructor Network