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Explore the Customer Insights Course Catalog
- Status: Free
Stanford University
Skills you'll gain: Descriptive Statistics, Statistics, Statistical Methods, Sampling (Statistics), Statistical Analysis, Data Analysis, Statistical Hypothesis Testing, Regression Analysis, Statistical Inference, Probability, Exploratory Data Analysis, Quantitative Research, Probability Distribution, Correlation Analysis
- Status: Free
Coursera Instructor Network
Skills you'll gain: Customer Retention, Loyalty Programs, Customer Relationship Management, Brand Loyalty, Customer Engagement, Customer Relationship Building, Customer Service, Consumer Behaviour, Customer Insights, User Feedback, Customer Analysis, Marketing Strategies, Strategic Marketing
Coursera Project Network
Skills you'll gain: HubSpot CRM, Customer Relationship Management, Customer Data Management, Email Marketing, Marketing Materials, Sales Development, Customer Communications Management, Sales Pipelines, Dashboard, Team Building
- Status: Free
Yale University
Skills you'll gain: Negotiation, Conflict Management, Leadership, Communication, Persuasive Communication, Influencing, Relationship Building, Decision Making, Strategic Decision-Making, Strategic Communication
Skills you'll gain: Computer Hardware, Technical Support, Software Installation, Help Desk Support, Information Technology, Hardware Troubleshooting, Microsoft Windows, Linux, Computer Networking, Computational Logic, Technical Documentation
Skills you'll gain: Big Data, Data Analysis, Statistical Analysis, Apache Hadoop, Apache Hive, Data Collection, Data Mart, Data Warehousing, Data Storytelling, Apache Spark, Data Cleansing, Data Lakes, Data Visualization Software, SQL
- Status: [object Object]
Skills you'll gain: Media Planning, Search Engine Marketing, Email Marketing, Data Storytelling, Social Media Strategy, Search Engine Optimization, Social Media, Social Media Marketing, Content Creation, Order Fulfillment, A/B Testing, Target Audience, Digital Marketing, E-Commerce, Loyalty Programs, Social Media Management, Customer Retention, Persona Development, Performance Measurement, Marketing Automation
DeepLearning.AI
Skills you'll gain: Generative AI, OpenAI, ChatGPT, Data Ethics, Artificial Intelligence, Artificial Intelligence and Machine Learning (AI/ML), Business Process Automation, Automation, Ethical Standards And Conduct, Machine Learning, Feasibility Studies, Cloud Applications, Reinforcement Learning
Skills you'll gain: Data Storytelling, Performance Measurement, Data-Driven Decision-Making, E-Commerce, Digital Marketing, Branding, Marketing Channel, Marketing Strategy and Techniques, Customer Analysis, Advertising, Marketing Analytics, Search Engine Marketing, Customer Engagement, Content Marketing, Brand Awareness, Search Engine Optimization, Social Media Marketing, Target Audience
CVS Health
Skills you'll gain: Active Listening, De-escalation Techniques, Customer Service, Empathy, Verbal Communication Skills, Transaction Processing, Customer Complaint Resolution, Retail Store Operations, Problem Solving, Time Management, Interpersonal Communications, Root Cause Analysis, Non-Verbal Communication, Communication
University of Pennsylvania
Skills you'll gain: Growth Strategies, Key Performance Indicators (KPIs), Entrepreneurial Finance, Entrepreneurship, Digital Marketing, Performance Measurement, Business Valuation, Customer Acquisition Management, Peer Review, Branding, Lean Methodologies, Business Metrics, Marketing Strategies, Financial Analysis, Presentations, Team Building, Project Finance, Ideation, Target Market, New Product Development
Vanderbilt University
Skills you'll gain: ChatGPT, Generative AI, Artificial Intelligence and Machine Learning (AI/ML), OpenAI, Artificial Intelligence, Business Process Automation, Automation, Strategic Thinking, Python Programming, Creative Thinking, Creativity, Business Intelligence, Value Propositions, Workflow Management, Software Design, Emerging Technologies, Innovation, Business Strategy, Natural Language Processing, Action Oriented
Customer Insights learners also search
In summary, here are 10 of our most popular customer insights courses
- Introduction to Statistics:Â Stanford University
- Improving Customer Retention:Â Coursera Instructor Network
- Introduction to CRM with HubSpot:Â Coursera Project Network
- Introduction to Negotiation: A Strategic Playbook for Becoming a Principled and Persuasive Negotiator:Â Yale University
- Technical Support Fundamentals:Â Google
- Introduction to Data Analytics:Â IBM
- Google Digital Marketing & E-commerce:Â Google
- Generative AI for Everyone:Â DeepLearning.AI
- Foundations of Digital Marketing and E-commerce:Â Google
- Introduction to Customer Service:Â CVS Health