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Coursera Project Network
Skills you'll gain: HubSpot CRM, Customer Relationship Management (CRM) Software, Digital Transformation, Process Optimization, Business Technologies, Customer Relationship Management, Customer Support, Business Transformation, Process Analysis, Process Improvement
Skills you'll gain: IT Service Management, Technical Support, Desktop Support, Service Level, Help Desk Support, System Support, End User Training and Support, IT Management, Remote Access Systems, Issue Tracking, Technical Communication, Technical Documentation
Coursera Project Network
Skills you'll gain: Exploratory Data Analysis, Feature Engineering, Data Analysis, PySpark, Data Cleansing, Data Import/Export, Data Transformation, Apache Spark, Decision Tree Learning, Predictive Modeling, Predictive Analytics, Business Analytics, Application Deployment, Machine Learning
- Status: Free
Coursera Project Network
Skills you'll gain: Application Deployment, Customer Support, ChatGPT, Product Support, Business Process Automation, Customer Service, User Story, E-Commerce, Order Management, Artificial Intelligence, User Flows, Interaction Design
Google
Skills you'll gain: Generative AI, Artificial Intelligence and Machine Learning (AI/ML), Productivity Software, Artificial Intelligence, Data Ethics, Security Awareness, Business Workflow Analysis, Innovation, Automation, Workflow Management, Information Privacy, Human Computer Interaction, Content Creation, Natural Language Processing, Complex Problem Solving
- Status: Free
Stanford University
Skills you'll gain: Cooking, Preventative Care, Food and Beverage, Behavioral Health, Socioeconomics, Education and Training, Culture, Environmental Issue
- Status: Free
Yale University
Skills you'll gain: Growth Mindedness, Optimism, Positive Behavior Support, Goal Setting, Resilience, Self-Motivation, Self-Awareness, Emotional Intelligence, Mental Health, Psychology, Social Skills, Decision Making, Time Management
University of Minnesota
Skills you'll gain: Open Web Application Security Project (OWASP), Software Testing, Selenium (Software), Gherkin (Scripting Language), JUnit, Verification And Validation, Test Automation, Unit Testing, Security Testing, Regression Testing, Test Case, Software Development Tools, Testability, Behavior-Driven Development, Code Coverage, Performance Testing, Development Testing, Software Engineering Tools, Test Planning, Acceptance Testing
- Status: [object Object]
Google
Skills you'll gain: Storyboarding, Wireframing, UI/UX Research, Responsive Web Design, User Experience Design, Design Thinking, User Research, Information Architecture, Figma (Design Software), Usability Testing, User Story, Web Design, Design Reviews, Usability, Presentations, Design Research, Persona (User Experience), Ideation, User Centered Design, Mockups
Coursera Project Network
Skills you'll gain: IBM Cloud, ChatGPT, Business Process Automation, Application Deployment, Artificial Intelligence, Customer Inquiries, Customer Engagement, Customer Service, Cloud Platforms
- Status: [object Object]
Skills you'll gain: Media Planning, Search Engine Marketing, Email Marketing, Data Storytelling, Social Media Strategy, Search Engine Optimization, Social Media, Social Media Marketing, Content Creation, Order Fulfillment, A/B Testing, Target Audience, Digital Marketing, E-Commerce, Loyalty Programs, Social Media Management, Customer Retention, Persona Development, Performance Measurement, Marketing Automation
Google
Skills you'll gain: Scripting, Python Programming, Computer Programming, Algorithms, Problem Management, Data Structures, Debugging, Development Environment
In summary, here are 10 of our most popular customer support automation courses
- Customer Support digital transformation with HubSpot:Â Coursera Project Network
- Introduction to Technical Support :Â IBM
- Machine Learning with PySpark: Customer Churn Analysis:Â Coursera Project Network
- Build a Chatbot with Voiceflow: Ecommerce Customer Support:Â Coursera Project Network
- Google AI Essentials:Â Google
- Stanford Introduction to Food and Health:Â Stanford University
- The Science of Well-Being:Â Yale University
- Software Testing and Automation:Â University of Minnesota
- Google UX Design:Â Google
- Building Smart Business Assistants with IBM Watson:Â Coursera Project Network