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Johns Hopkins University
Skills you'll gain: Electronic Medical Record, Patient Safety, Health Information Management and Medical Records, Security Awareness, Personally Identifiable Information, Encryption, Help Desk Support, Desktop Support, System Support, End User Training and Support, Health Care, Decision Support Systems, Health Care Procedure and Regulation, Computerized Physician Order Entry, Data Security, Technical Support, Cyber Attacks, Medical Records, Healthcare Industry Knowledge, Patient Education and Support
Amazon Web Services
Skills you'll gain: AWS Identity and Access Management (IAM), Infrastructure as Code (IaC), Command-Line Interface, Amazon CloudWatch, AWS CloudFormation, Root Cause Analysis, Amazon DynamoDB, Network Troubleshooting, Amazon Web Services, Customer Relationship Management, Software Architecture, IT Automation, Linux Commands, Cloud Computing, Linux, Amazon S3, Scalability, Scripting, Cloud Infrastructure, Web Applications
Johns Hopkins University
Skills you'll gain: Triage, Crisis Intervention, Rapport Building, Emergency Response, Trauma Care, First Aid, Interpersonal Communications, Community Mental Health Services, Mental Health, Stress Management, Patient Referral, Health Assessment
Skills you'll gain: IT Infrastructure, Information Systems Security, Computer Networking, Desktop Support, Systems Administration, Network Troubleshooting, Remote Access Systems, Network Security, OSI Models, Package and Software Management, Application Security, Cybersecurity, Disaster Recovery, User Accounts, File Systems, TCP/IP, Lightweight Directory Access Protocols, Computer Hardware, Technical Support, Software Installation
- Status: Free
Stanford University
Skills you'll gain: Cooking, Preventative Care, Food and Beverage, Behavioral Health, Socioeconomics, Education and Training, Culture, Environmental Issue
Google
Skills you'll gain: Computer Networking, IT Infrastructure, Network Troubleshooting, OSI Models, Systems Administration, Network Security, Routing Protocols, Cybersecurity, Microsoft Windows, Cyber Attacks, Security Strategy, File Systems, Disaster Recovery, Lightweight Directory Access Protocols, Remote Access Systems, Linux, Technical Support, Help Desk Support, Information Technology, Software Installation
Johns Hopkins University
Skills you'll gain: Desktop Support, End User Training and Support, Help Desk Support, Healthcare Industry Knowledge, Technical Support, Network Support, System Support, Information Technology, Health Care, Information Technology Operations, Electronic Medical Record, Technical Services
University of Michigan
Skills you'll gain: Goal Setting, Self-Awareness, Stress Management, Personal Development, Lifelong Learning, Positive Behavior Support, Behavior Management, Decision Making, Ethical Standards And Conduct
Microsoft
Skills you'll gain: Business Software, Computer Hardware, Hardware Architecture, Generative AI, Operating Systems, Data Storage Technologies, Computer Systems, Data Maintenance, Enterprise Security, System Software, Information Technology, OS Process Management, Data Storage, System Configuration, Microsoft Windows, Technical Support, Servers, Cybersecurity
- Status: Free
Duke University
Skills you'll gain: Respiration, Anatomy, Vital Signs, Life Sciences, General Medicine, Augmented and Virtual Reality (AR/VR)
Knowledge Accelerators
Skills you'll gain: Service Level Agreement, Problem Solving, Customer Service, Desktop Support, Technical Communication, Technical Support, Critical Thinking and Problem Solving, Verbal Communication Skills, Issue Tracking, Data Entry, Rapport Building, Patience, Empathy, Time Management, Communication, Concision, Personal Attributes, Collaboration, Positivity, Self-Awareness
Google
Skills you'll gain: Scripting, Python Programming, Computer Programming, Algorithms, Problem Management, Data Structures, Debugging, Development Environment
In summary, here are 10 of our most popular desktop support courses
- Healthcare IT Support:Â Johns Hopkins University
- AWS Cloud Support Associate:Â Amazon Web Services
- Psychological First Aid:Â Johns Hopkins University
- Soporte de TecnologÃas de la Información de Google: Google
- Stanford Introduction to Food and Health:Â Stanford University
- IT Support Google:Â Google
- The Critical Role of IT Support Staff in Healthcare:Â Johns Hopkins University
- Finding Purpose and Meaning In Life: Living for What Matters Most:Â University of Michigan
- Introduction to Computers:Â Microsoft
- Introductory Human Physiology:Â Duke University