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Explore the Technical Support Course Catalog
Knowledge Accelerators
Skills you'll gain: Service Level Agreement, Problem Solving, Customer Service, Desktop Support, Technical Communication, Technical Support, Critical Thinking and Problem Solving, Verbal Communication Skills, Issue Tracking, Data Entry, Rapport Building, Patience, Empathy, Time Management, Communication, Concision, Personal Attributes, Collaboration, Positivity, Self-Awareness
Amazon Web Services
Skills you'll gain: AWS Identity and Access Management (IAM), Infrastructure as Code (IaC), Command-Line Interface, Amazon CloudWatch, AWS CloudFormation, Root Cause Analysis, Amazon DynamoDB, Network Troubleshooting, Amazon Web Services, Customer Relationship Management, Software Architecture, IT Automation, Linux Commands, Cloud Computing, Linux, Amazon S3, Scalability, Scripting, Cloud Infrastructure, Web Applications
Skills you'll gain: Debugging, Technical Communication, Network Troubleshooting, Performance Tuning, Problem Management, Technical Documentation, Technical Support, System Monitoring, System Support, Capacity Management, Incident Management, Performance Testing, Application Performance Management, Network Performance Management, Continuous Monitoring, Virtual Machines, Scripting
- Status: [object Object]
Microsoft
Skills you'll gain: Microsoft 365, Network Security, Cloud Management, Microsoft Azure, Business Software, Computer Hardware, Virtual Machines, Identity and Access Management, Cybersecurity, Network Troubleshooting, Desktop Support, Virtual Private Networks (VPN), Azure Active Directory, Technical Support, Hardware Troubleshooting, Hardware Architecture, Generative AI, System Monitoring, Virtualization and Virtual Machines, Disaster Recovery
Johns Hopkins University
Skills you'll gain: Desktop Support, End User Training and Support, Help Desk Support, Healthcare Industry Knowledge, Technical Support, Network Support, System Support, Information Technology, Health Care, Information Technology Operations, Electronic Medical Record, Technical Services
Amazon Web Services
Skills you'll gain: AWS Identity and Access Management (IAM), Amazon CloudWatch, Amazon DynamoDB, Amazon Web Services, Cloud Computing, Amazon S3, Scalability, Cloud Infrastructure, Amazon Elastic Compute Cloud, Cloud Security, Serverless Computing, Cloud Storage, Databases, Virtual Private Networks (VPN), Load Balancing, General Networking, Virtual Machines, Containerization
Skills you'll gain: Customer Service, Customer Relationship Building, Continuous Improvement Process, Client Services, Performance Metric, Service Improvement, Customer Support, Technical Support and Services, Customer Complaint Resolution, Client Support, Technical Support, Expectation Management, Help Desk Support, Communication
Skills you'll gain: Reconciliation, Financial Statements, Financial Statement Analysis, Inventory Accounting, Payroll, Bookkeeping, QuickBooks (Accounting Software), Inventory Control, Income Statement, Balance Sheet, Financial Reporting, Depreciation, Fixed Asset, Payroll Tax, Property Accounting, Accounting Software, Financial Accounting, Financial Analysis, Sales Tax, Accounting
Johns Hopkins University
Skills you'll gain: Triage, Crisis Intervention, Rapport Building, Emergency Response, Trauma Care, First Aid, Interpersonal Communications, Community Mental Health Services, Mental Health, Stress Management, Patient Referral, Health Assessment
Skills you'll gain: Dataflow, Google Cloud Platform, Data Pipelines, Real Time Data, Dashboard, MLOps (Machine Learning Operations), Big Data, Data Visualization Software, Data Processing, Cloud Computing, Artificial Intelligence and Machine Learning (AI/ML), Data Warehousing, Machine Learning, Feature Engineering
DeepLearning.AI
Skills you'll gain: Data Ethics, Market Opportunities, Artificial Intelligence and Machine Learning (AI/ML), Artificial Intelligence, Team Building, Machine Learning, Strategic Thinking, Generative AI, Data Science, Deep Learning, Business Ethics, Artificial Neural Networks, Business Transformation
- Status: Free
Stanford University
Skills you'll gain: Cooking, Preventative Care, Food and Beverage, Behavioral Health, Socioeconomics, Education and Training, Culture, Environmental Issue
Technical Support learners also search
In summary, here are 10 of our most popular technical support courses
- Customer Service Fundamentals: Knowledge Accelerators
- AWS Cloud Support Associate: Amazon Web Services
- Troubleshooting and Debugging Techniques: Google
- Microsoft Cloud Support Associate: Microsoft
- The Critical Role of IT Support Staff in Healthcare: Johns Hopkins University
- AWS Cloud Technical Essentials: Amazon Web Services
- Dell Technologies Customer Service for Technical Support: Dell
- Intuit Academy Bookkeeping: Intuit
- Psychological First Aid: Johns Hopkins University
- Google Cloud Big Data and Machine Learning Fundamentals: Google Cloud