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University of Maryland, College Park
Skills you'll gain: Self-Awareness, Emotional Intelligence, Goal Setting, Personal Development, Professional Development, Leadership Development, Stress Management, Problem Solving, Leadership and Management, Social Skills, Empathy, Leadership, Team Building, Team Leadership, Conflict Management, People Management, Resilience, Industrial and Organizational Psychology, Teamwork, Decision Making
Skills you'll gain: Storyboarding, Wireframing, Figma (Design Software), Information Architecture, User Experience Design, User Centered Design, Prototyping, User Interface and User Experience (UI/UX) Design, Mockups, User Flows, Mobile Development, Design Elements And Principles, Data Ethics
University of Virginia
Skills you'll gain: Financial Statements, Financial Accounting, Balance Sheet, Financial Reporting, Financial Statement Analysis, Design Thinking, Annual Reports, Innovation, Process Design, Business Modeling, Business Process, Entrepreneurship, Philanthropy, Courage, Leadership Development, Corporate Sustainability, Professional Development, Business Ethics, Organizational Leadership, Stakeholder Management
Rice University
Skills you'll gain: Statistical Hypothesis Testing, Microsoft Excel, Pivot Tables And Charts, Regression Analysis, Descriptive Statistics, Probability & Statistics, Graphing, Spreadsheet Software, Probability Distribution, Business Analytics, Statistical Analysis, Statistical Modeling, Excel Formulas, Data Analysis, Data Presentation, Statistics, Sample Size Determination, Box Plots, Statistical Inference, Estimation
University of Pennsylvania
Skills you'll gain: Resilience, Goal Setting, Emotional Intelligence, Positivity, Personal Development, Optimism, Science and Research, Research Methodologies, Overcoming Obstacles, Research Design, Empathy, Relationship Building, Learning Strategies, Composure, Self-Awareness, Qualitative Research, Research, Positive Behavior Support, Psychology, Self-Motivation
University of Michigan
Skills you'll gain: Hypertext Markup Language (HTML), Web Design, Web Content Accessibility Guidelines, Usability, Web Development, Semantic Web, Cloud Hosting, Web Servers, Data Validation
Skills you'll gain: HTML and CSS, Bootstrap (Front-End Framework), Responsive Web Design, Front-End Web Development, User Interface (UI), Hypertext Markup Language (HTML), Web Design and Development, Web Development, Web Applications, Cascading Style Sheets (CSS), React.js, Javascript
Skills you'll gain: Call Center Experience, Interviewing Skills, De-escalation Techniques, Customer Relationship Building, Customer Complaint Resolution, Customer Service, Problem Solving, Conflict Management, Inbound Calls, Outbound Calls, Customer Support, Professionalism, Verbal Communication Skills, Active Listening, Communication
University of California, Irvine
Skills you'll gain: UI/UX Research, Usability Testing, User Experience Design, Usability, Presentations, Design Research, Persona (User Experience), User Centered Design, Research Methodologies, Prototyping, Interviewing Skills, Figma (Design Software), Information Privacy, Personally Identifiable Information
Macquarie University
Skills you'll gain: Excel Formulas, Microsoft Excel, Excel Macros, Data Validation, Spreadsheet Software, Data Modeling, Financial Modeling, Workflow Management, Data Integrity, Automation, Data Security
University of Michigan
Skills you'll gain: Debugging, Python Programming, Data Structures, Computer Programming, Computer Graphics, Graphical Tools, Computational Thinking
In summary, here are 10 of our most popular telephone skills courses
- Power Skills Essentials for Leading Project Teams:Â University of Maryland, College Park
- Build Wireframes and Low-Fidelity Prototypes:Â Google
- Entrepreneurship: Growing Your Business:Â University of Virginia
- Business Statistics and Analysis:Â Rice University
- Foundations of Positive Psychology:Â University of Pennsylvania
- Introduction to HTML5:Â University of Michigan
- Introduction to Front-End Development:Â Meta
- Preparing for Your Call Center Customer Service Role:Â CVS Health
- English for Effective Business Communications:Â University of California, Irvine
- Conduct UX Research and Test Early Concepts:Â Google
