Filter by
The language used throughout the course, in both instruction and assessments.
Results for "customer retention"
Skills you'll gain: IT Service Management, Technical Support, Desktop Support, Service Level, Help Desk Support, System Support, End User Training and Support, IT Management, Remote Access Systems, Issue Tracking, Technical Communication, Technical Documentation
Fundação Instituto de Administração
Skills you'll gain: Sales Management, Sales Strategy, Customer Engagement, Sales Process, Sales Enablement, Sales Territory Management, Selling Techniques, Sales Training, Business Planning, Account Strategy, Conflict Management, Marketing, Marketing Planning, Strategic Marketing, Market Intelligence, B2B Sales, Competitive Intelligence, Business Strategy, Business, Customer Analysis
Michigan State University
Skills you'll gain: Financial Statements, Value Propositions, Business Planning, Design Thinking, Ideation, Financial Accounting, Innovation, Income Statement, Entrepreneurship, Brainstorming, Customer Acquisition Management, Business Modeling, Product Development, Balance Sheet, Market Opportunities, Verification And Validation, Creative Thinking, Lean Methodologies, Open Mindset, Resource Management
University of Pennsylvania
Skills you'll gain: FinTech, Payment Systems, Credit/Debit Card Processing, Financial Services, Investment Management, Investments, Asset Management, Wealth Management, Environmental Social And Corporate Governance (ESG), Financial Regulations, Entrepreneurial Finance, Regulatory Requirements, Innovation, Consumer Behaviour
IE Business School
Skills you'll gain: Brand Strategy, Branding, Brand Awareness, Logo Design, Brand Management, Target Market, Consumer Behaviour, Value Propositions, Marketing, Customer Insights, Marketing Psychology, Marketing Strategies, Competitive Analysis, Color Theory
University of Alberta
Skills you'll gain: Requirements Analysis, Requirements Elicitation, Requirements Management, Functional Requirement, Business Requirements, Product Requirements, Backlogs, User Requirements Documents, Scope Management, Change Control, User Story, System Requirements, Project Scoping, Product Roadmaps, Client Services, Agile Methodology, Prioritization
- Status: Free
Korea Advanced Institute of Science and Technology(KAIST)
Skills you'll gain: New Product Development, Supply Chain, Supply Chain Management, Supply Chain Planning, Quality Management, Operations Management, Product Development, Logistics Management, Supplier Management, Transportation, Supply Chain, and Logistics, Inventory Management System, Coordinating, Value Propositions, Operational Efficiency, Continuous Improvement Process, Consumer Behaviour, Cross-Functional Collaboration, Complex Problem Solving
University of California, Irvine
Skills you'll gain: Salesforce, Customer Relationship Management (CRM) Software, Customer Relationship Management, Business Reporting, Stakeholder Engagement, Role-Based Access Control (RBAC), Sales Management, Customer Engagement, Cloud-Based Integration, Security Management, Marketing Automation, Stakeholder Communications, User Accounts, Identity and Access Management, Data Security
Kennesaw State University
Skills you'll gain: Data Collection, Lean Six Sigma, Six Sigma Methodology, Quality Improvement, Process Improvement, Business Process, Project Management, Project Planning, Process Mapping, Descriptive Statistics, Statistics, Stakeholder Management, Customer Insights, Data Integrity, Statistical Analysis
University of Minnesota
Skills you'll gain: Employee Performance Management, Performance Management, Performance Appraisal, Talent Acquisition, Human Resources Management and Planning, Compensation Analysis, Compensation Strategy, Human Resource Strategy, Human Resources, Compensation and Benefits, Peer Review, Job Analysis, Employee Retention, Recruitment, Constructive Feedback, Employee Engagement, Benchmarking
IE Business School
Skills you'll gain: Marketing Communications, Integrated Marketing Communications, Advertising, Marketing, Marketing Planning, Brand Management, Brand Loyalty, Branding, Campaign Management, Marketing Strategy and Techniques, Media Planning, Brand Awareness, Promotional Strategies, Consumer Behaviour, Communication Strategies, Public Relations, Digital Marketing, Budgeting
- Status: Free
Coursera Instructor Network
Skills you'll gain: Product Improvement, Customer Insights, Customer Analysis, Generative AI, Marketing Analytics, Web Analytics, Analytics, Management Reporting, Business Analytics, Data Storytelling, Product Management, Data Analysis, Data Collection, Performance Metric
Searches related to customer retention
In summary, here are 10 of our most popular customer retention courses
- Introduction to Technical Support :Â IBM
- Strategic Sales Management: Fundação Instituto de Administração
- How to Start Your Own Business:Â Michigan State University
- FinTech: Foundations, Payments, and Regulations:Â University of Pennsylvania
- Brand Identity and Strategy:Â IE Business School
- Client Needs and Software Requirements :Â University of Alberta
- Supply Chain Management: A Learning Perspective :Â Korea Advanced Institute of Science and Technology(KAIST)
- Salesforce Basics:Â University of California, Irvine
- Six Sigma Tools for Define and Measure:Â Kennesaw State University
- Human Resources Management Capstone: HR for People Managers:Â University of Minnesota