Filter by
The language used throughout the course, in both instruction and assessments.
Results for "customer support automation"
Skills you'll gain: Media Planning, A/B Testing, Campaign Management, Key Performance Indicators (KPIs), Marketing Analytics, Marketing Effectiveness, Performance Measurement, Google Analytics, Advertising Campaigns, Return On Investment, Performance Metric, Spreadsheet Software, Marketing, Web Analytics, Digital Marketing, Data Visualization Software, Pivot Tables And Charts, Stakeholder Communications, Goal Setting, Google Sheets
University of California, Irvine
Skills you'll gain: Goal Setting, Professional Networking, Business Management, Professional Development, Leadership and Management, People Management, Planning, Time Management, Customer Relationship Management, Business Leadership, Organizational Leadership, Leadership, Decision Making, Employee Retention
University of California, Irvine
Skills you'll gain: Data Storytelling, Data-Driven Decision-Making, Employee Training, Performance Metric, Compensation Management, Human Resources, Human Resource Strategy, Workforce Planning, Business Metrics, Data Analysis, Employee Engagement, Recruitment, Talent Acquisition, Analytics
Coursera Project Network
Skills you'll gain: Microsoft Power Platform, Business Process Automation, Microsoft Power Automate/Flow, Microsoft 365, Invoicing, Automation, Artificial Intelligence, Document Management, Data Integration
University of Maryland, College Park
Skills you'll gain: Customer Analysis, Commercialization, Product Planning, Business Modeling, Strategic Decision-Making, Innovation, Entrepreneurship, Entrepreneurial Finance, Market Opportunities, Business Planning, New Product Development, Sales Pipelines, Sales Strategy, Ideation, Customer Insights, Product Development, Team Building, Sales Presentations, Capital Markets, Finance
- Status: Free
Coursera Instructor Network
Skills you'll gain: Sales Enablement, Sales Strategy, Sales Process, Sales Management, Sales Development, Customer Engagement, Sales, Data-Driven Decision-Making, Customer Insights, Customer Relationship Management (CRM) Software, Data Ethics, Business Process Automation, Accountability, Automation, Business Ethics
University of Minnesota
Skills you'll gain: User Story, Agile Software Development, Software Design Patterns, Design Thinking, Software Development Methodologies, Agile Methodology, Agile Project Management, Process Mapping, Software Engineering, Kanban Principles, Software Development Life Cycle, Application Security, Scrum (Software Development), Object Oriented Design, Software Architecture, Software Quality (SQA/SQC), Requirements Analysis, Application Deployment, Lean Methodologies, Lean Manufacturing
University of Michigan
Skills you'll gain: Goal Setting, Self-Awareness, Stress Management, Self-Motivation, Personal Development, Lifelong Learning, Positive Behavior Support, Mental Health, Behavior Management, Decision Making
Rutgers the State University of New Jersey
Skills you'll gain: Robotic Process Automation, Business Process Automation, Automation, Workflow Management, Artificial Intelligence, Auditing, Accounting and Finance Software, Excel Macros, Process Analysis, Emerging Technologies, Digital Transformation, Operational Efficiency, Natural Language Processing, Unstructured Data
University of Toronto
Skills you'll gain: Computer Vision, Image Analysis, Embedded Software, Automation, Deep Learning, Simulation and Simulation Software, Software Architecture, Safety Assurance, Artificial Neural Networks, Global Positioning Systems, Visualization (Computer Graphics), Hardware Architecture, Process Control, Systems Architecture, Graph Theory, Estimation, Algorithms, Artificial Intelligence, Machine Learning Methods, Mathematical Modeling
- Status: Free
Università Bocconi
Skills you'll gain: Food and Beverage, Hospitality Management, Product Quality (QA/QC), Global Marketing, Market Dynamics, Business Strategy, Customer Insights, Value Propositions, Competitive Analysis, Growth Strategies
Johns Hopkins University
Skills you'll gain: Change Control, Health Systems, Health Information Management and Medical Records, Health Care, Health Care Administration, Healthcare Industry Knowledge, Clinical Leadership, Decision Support Systems, Solution Design, IT Management, Clinical Data Management, Databases, Usability Testing, Data-Driven Decision-Making, Information Technology, Analysis, Systems Analysis, Business Systems Analysis, Technical Communication, System Requirements
In summary, here are 10 of our most popular customer support automation courses
- Assess for Success: Marketing Analytics and Measurement:Â Google
- Fundamentals of Management:Â University of California, Irvine
- Human Resources Analytics:Â University of California, Irvine
- Use AI Builder and Power Apps to Process Invoice Data:Â Coursera Project Network
- Entrepreneurship: Launching an Innovative Business:Â University of Maryland, College Park
- GenAI for Sales Teams:Â Coursera Instructor Network
- Software Development Lifecycle:Â University of Minnesota
- Finding Purpose and Meaning In Life: Living for What Matters Most:Â University of Michigan
- Robotic Process Automation (RPA) in Accounting and Auditing:Â Rutgers the State University of New Jersey
- Self-Driving Cars:Â University of Toronto