Filter by
The language used throughout the course, in both instruction and assessments.
Results for "service management"
University of Pennsylvania
Skills you'll gain: People Analytics, Human Resource Strategy, Talent Management, Human Resources Management and Planning, Workforce Planning, Performance Analysis, Job Analysis, Data-Driven Decision-Making, Workforce Management, Analytics, Employee Retention, Staff Management, Employee Performance Management, Predictive Analytics, Network Analysis
SkillUp EdTech
Skills you'll gain: Stakeholder Engagement, Project Management Life Cycle, Resource Management, Risk Management, Earned Value Management, Stakeholder Management, Project Risk Management, Team Motivation, Project Schedules, Project Management Institute (PMI) Methodology, Project Management, Negotiation, Project Planning, Leadership, Communication Strategies, Risk Analysis, Communication, Team Leadership, Project Coordination, Prioritization
University of Virginia
Skills you'll gain: Growth Strategies, Business Strategy, Strategic Thinking, Plan Execution, Business Strategies, Mergers & Acquisitions, Competitive Analysis, Organizational Strategy, Strategic Planning, Business Ethics, Peer Review, Data-Driven Decision-Making, Business Planning, Corporate Strategy, Strategic Leadership, Strategic Decision-Making, Game Theory, Governance, Business Research, Project Management
Vanderbilt University
Skills you'll gain: ChatGPT, Generative AI, Ideation, Verification And Validation, OpenAI, Creative Thinking, Creativity, Artificial Intelligence, Personalized Service, Risk Management Framework, Expense Management, Artificial Intelligence and Machine Learning (AI/ML), Productivity Software, Digital Transformation, Data Ethics, Business Process Automation, Expense Reports, Innovation, Natural Language Processing, Test Case
Skills you'll gain: Interviewing Skills, Data Analysis, Data Processing, Analytical Skills, Artificial Intelligence, Business Analytics, R Programming, Recruitment, Data-Driven Decision-Making, Data Storytelling, Project Documentation, Presentations, Portfolio Management
University of Colorado Boulder
Skills you'll gain: Electrical Safety, Thermal Management, Basic Electrical Systems, Manufacturing and Production, Failure Analysis, Failure Mode And Effects Analysis, Electronic Components, High Voltage, Electrical Engineering, Manufacturing Processes, Safety Assurance, Embedded Systems, Performance Testing, System Requirements, Engineering Calculations
Skills you'll gain: Team Management, Quality Assurance, Risk Management, Procurement, Project Risk Management, Project Controls, Quality Control, People Management, Project Management, Quality Management, Cost Management, Project Planning, Contract Management, Resource Management
Duke University
Skills you'll gain: Presentations, Data Storytelling, Data Presentation, Database Design, MySQL, Relational Databases, SQL, Data Visualization, Business Analytics, Business Metrics, Data Visualization Software, Business Process Improvement, Business Intelligence, Tableau Software, Financial Modeling, Microsoft Excel, Excel Formulas, Business Process, Probability Distribution, Business Risk Management
IE Business School
Skills you'll gain: Retail Management, Marketing Channel, Merchandising, Conflict Management, Retail Sales, Commercialization, Business Marketing, E-Commerce, Market Dynamics, Strategic Marketing, Growth Strategies, Relationship Management, Customer Relationship Management, Supply Chain Planning, Promotional Strategies, Consumer Behaviour
- Status: Free
Università Bocconi
Skills you'll gain: Private Equity, Business Valuation, Mergers & Acquisitions, Investments, Financial Management, Product Lifecycle Management, Financial Modeling, Corporate Finance, Tax Laws, Entrepreneurship, Due Diligence, Negotiation, Law, Regulation, and Compliance
Coursera Project Network
Skills you'll gain: Customer Service, Service Design, Taxonomy, Customer Analysis, Process Mapping, Customer Insights, Customer Relationship Management, Process Design, Customer Support, Web Analytics, Marketing
University of Colorado System
Skills you'll gain: Change Management, Scaled Agile Framework, Organizational Change, Agile Methodology, Meeting Facilitation, Positivity, Team Building, Resilience, Business Transformation, Team Management, Sprint Retrospectives, Innovation, Sprint Planning, Organizational Development, Agile Project Management, Virtual Teams, Team Leadership, Leadership, Scalability, Growth Mindedness
In summary, here are 10 of our most popular service management courses
- People Analytics: University of Pennsylvania
- Modern Project Management Certificate: SkillUp EdTech
- Business Strategy: University of Virginia
- Generative AI Assistants: Vanderbilt University
- Google Data Analytics Capstone: Complete a Case Study: Google
- Introduction to battery-management systems: University of Colorado Boulder
- Engineering Project Management: Risk, Quality, Teams, and Procurement: Rice University
- Excel to MySQL: Analytic Techniques for Business: Duke University
- Channel Management and Retailing : IE Business School
- Private Equity and Venture Capital: Università Bocconi