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Results for "customer experience improvement"
- Status: Free
Università Bocconi
Skills you'll gain: Food and Beverage, Hospitality Management, Product Quality (QA/QC), Global Marketing, Market Dynamics, Business Strategy, Customer Insights, Value Propositions, Competitive Analysis, Growth Strategies
Skills you'll gain: Business Intelligence, Data Modeling, Dashboard, Database Design, Extract, Transform, Load, Data Integration, Stakeholder Engagement, Data Warehousing, Databases, Data Presentation, Performance Tuning, Data Pipelines, Database Systems, Data Visualization Software, Business Reporting, Data Integrity, Business Analytics, Real Time Data, Requirements Elicitation, Scalability
Skills you'll gain: Threat Modeling, Security Controls, Vulnerability Management, Cyber Threat Intelligence, Vulnerability Assessments, Cybersecurity, Security Awareness, Threat Detection, Data Security, MITRE ATT&CK Framework, NIST 800-53, Malware Protection, Risk Management Framework, Authorization (Computing), Personally Identifiable Information, Authentications, Encryption
University of Geneva
Skills you'll gain: Portfolio Management, Wealth Management, Risk Management, Investment Management, Financial Market, Business Risk Management, Capital Markets, Risk Analysis, Market Liquidity, Investments, Asset Management, Performance Measurement, Market Dynamics, Environmental Social And Corporate Governance (ESG), Financial Planning, Derivatives, Finance, Equities, Financial Management, Business Ethics
- Status: Free
The University of Sydney
Skills you'll gain: Mental Health, Stress Management, Community Mental Health Services, Mental and Behavioral Health Specialties, Psychiatry, Positivity, Optimism, Resilience, Behavioral Health, Mental Health Therapies, Personal Development, Creativity, Self-Awareness, Psychology, Physical Therapy, Relationship Building, Social Skills
Akamai Technologies, Inc.
Skills you'll gain: SQL, Linux, Endpoint Security, Database Management, HTML and CSS, Incident Response, Relational Databases, Network Security, Database Systems, Vulnerability Scanning, Linux Administration, File Systems, Routing Protocols, OSI Models, Responsive Web Design, Hypertext Markup Language (HTML), Application Development, TCP/IP, Scripting, MySQL
Skills you'll gain: Media Planning, A/B Testing, Campaign Management, Key Performance Indicators (KPIs), Marketing Analytics, Marketing Effectiveness, Performance Measurement, Google Analytics, Advertising Campaigns, Return On Investment, Performance Metric, Spreadsheet Software, Marketing, Web Analytics, Digital Marketing, Data Visualization Software, Pivot Tables And Charts, Stakeholder Communications, Goal Setting, Google Sheets
CVS Health
Skills you'll gain: Growth Mindedness, De-escalation Techniques, Data Entry, Greeting Customers, Team Oriented, Teamwork, Inbound Calls, Time Management, Customer Complaint Resolution, Customer Service, Customer Data Management, Personal Development, Performance Metric, Emotional Intelligence, Communication Strategies, Problem Solving
University of Maryland, College Park
Skills you'll gain: Customer Analysis, Customer Acquisition Management, Customer Insights, Marketing Channel, Marketing Analytics, Customer Relationship Management, Business-To-Consumer, Customer Retention, Customer Engagement, B2B Sales, Operating Cost, Marketing Strategies, Strategic Marketing, Decision Making
University of Pennsylvania
Skills you'll gain: Social Media Strategy, Consumer Behaviour, Influencing, Content Creation, Marketing Communications, Social Media Marketing, Social Media, Social Sciences, Advertising, Marketing Psychology, Storytelling, Marketing Strategy and Techniques, Communication, Sociology
Skills you'll gain: Agile Product Development, Agile Software Development, Backlogs, Stakeholder Communications, Scrum (Software Development), Agile Methodology, Stakeholder Management, Cross-Functional Collaboration, Kanban Principles, Product Roadmaps, Information Technology, Agile Project Management, Computer Hardware, Prioritization, Virtual Teams, Product Strategy, Product Planning, Cloud Computing, Sprint Planning, Product Management
Kennesaw State University
Skills you'll gain: Six Sigma Methodology, Lean Six Sigma, Root Cause Analysis, Lean Methodologies, Data Collection, Process Improvement, Quality Improvement, Process Optimization, Correlation Analysis, Statistical Hypothesis Testing, Kaizen Methodology, Process Analysis, Probability Distribution, Regression Analysis, Process Capability, Business Process, Statistical Process Controls, Quality Management, Team Management, Continuous Improvement Process
In summary, here are 10 of our most popular customer experience improvement courses
- Food & Beverage Management: Università Bocconi
- Google Business Intelligence:Â Google
- Assets, Threats, and Vulnerabilities:Â Google
- Investment Management:Â University of Geneva
- Positive Psychiatry and Mental Health :Â The University of Sydney
- Akamai Customer Consulting and Support:Â Akamai Technologies, Inc.
- Assess for Success: Marketing Analytics and Measurement:Â Google
- Call Center Customer Service:Â CVS Health
- Selecting the Right Customer & Channel :Â University of Maryland, College Park
- Viral Marketing and How to Craft Contagious Content:Â University of Pennsylvania