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Results for "customer communications management"
University of Illinois Urbana-Champaign
Skills you'll gain: Business Strategy, Organizational Change, Stakeholder Management, Organizational Structure, Corporate Strategy, Governance, Organizational Strategy, Team Building, Strategic Leadership, Conflict Management, Leadership Development, Organizational Leadership, Business Management, Organizational Effectiveness, Business Ethics, Team Management, Change Management, Decision Making, Teamwork, Strategic Thinking
- Status: New AI skills
Skills you'll gain: Media Planning, Search Engine Marketing, Email Marketing, Data Storytelling, Social Media Strategy, Search Engine Optimization, Social Media, Social Media Marketing, Content Creation, Order Fulfillment, A/B Testing, Target Audience, Digital Marketing, E-Commerce, Loyalty Programs, Social Media Management, Customer Retention, Persona Development, Performance Measurement, Marketing Automation
Skills you'll gain: Dashboard, Data Storytelling, Data Warehousing, SQL, Data Presentation, Data Governance, Data Security, Data Migration, Database Design, Data Visualization, Interactive Data Visualization, Descriptive Statistics, Data Mining, Cloud Storage, Data Visualization Software, Extract, Transform, Load, IBM DB2, Data Management, MySQL, Excel Formulas
CVS Health
Skills you'll gain: Growth Mindedness, De-escalation Techniques, Data Entry, Greeting Customers, Team Oriented, Teamwork, Inbound Calls, Time Management, Customer Complaint Resolution, Customer Service, Customer Data Management, Personal Development, Performance Metric, Emotional Intelligence, Communication Strategies, Problem Solving
University of California, Irvine
Skills you'll gain: Cost Estimation, Stakeholder Management, Project Risk Management, Project Schedules, Work Breakdown Structure, Project Performance, Estimation, Conflict Management, Risk Analysis, Quality Management, Project Management, Timelines, Milestones (Project Management), Stakeholder Communications, Cost Management, Project Planning, Peer Review, Budgeting, Scope Management, Change Management
Skills you'll gain: Stakeholder Engagement, Agile Software Development, Project Management Life Cycle, Resource Management, Risk Management, Peer Review, Earned Value Management, Stakeholder Management, Agile Methodology, Project Risk Management, Team Motivation, Kanban Principles, Project Schedules, Project Management Institute (PMI) Methodology, Negotiation, Project Management, IT Management, Interviewing Skills, Professional Networking, Project Coordination
University of Pennsylvania
Skills you'll gain: Go To Market Strategy, Branding, Consumer Behaviour, Strategic Marketing, Brand Management, Brand Marketing, Marketing Strategies, Marketing, Brand Strategy, Communication Strategies, Product Marketing, Marketing Communications, Brand Loyalty, Customer Insights, Brand Awareness, Marketing Channel, Price Negotiation, Customer Engagement
University of Virginia
Skills you'll gain: Usability Testing, Agile Product Development, New Product Development, Continuous Delivery, User Story, Product Management, Agile Methodology, Product Testing, Agile Project Management, Team Management, Design Thinking, Team Leadership, DevOps, Innovation, Analytics, Product Improvement, Business Analytics, Ideation, Product Lifecycle Management, Sprint Retrospectives
Skills you'll gain: Program Management, Stakeholder Management, Resource Allocation, Agile Software Development, Stakeholder Engagement, Agile Methodology, Project Management Life Cycle, Kanban Principles, Change Management, Project Management Office (PMO), Organizational Change, Organizational Strategy, Agile Project Management, Risk Management, Governance, Earned Value Management, Cost Management, Team Building, Project Management, Performance Management
University of Minnesota
Skills you'll gain: Performance Management, Performance Appraisal, Performance Review, Employee Performance Management, Compensation Management, Compensation Strategy, Compensation and Benefits, Constructive Feedback, Workforce Planning, Talent Recruitment, Human Resource Strategy, Human Resources, Employee Onboarding, Recruitment, Human Resources Management and Planning, Recruitment Strategies, Full Cycle Recruitment, Talent Acquisition, Compensation Analysis, Payroll
University of Michigan
Skills you'll gain: Web Scraping, Data Processing, Relational Databases, JSON, Database Design, SQL, Network Protocols, Databases, Web Services, Restful API, Programming Principles, Data Cleansing, Data Structures, Data Storytelling, Data Collection, Computer Programming, Python Programming, Data Manipulation, Development Environment, Computational Thinking
University of Michigan
Skills you'll gain: Talent Management, Team Motivation, Team Building, Teamwork, Team Management, Talent Pipelining, Influencing, Team Leadership, Motivational Skills, Employee Onboarding, Employee Performance Management, Employee Coaching, Conflict Management, Employee Engagement, Interviewing Skills, Persuasive Communication, Leadership, Professional Networking, Business Leadership, Leadership Development
In summary, here are 10 of our most popular customer communications management courses
- Strategic Leadership and Management:Â University of Illinois Urbana-Champaign
- Google Digital Marketing & E-commerce:Â Google
- IBM Data Management:Â IBM
- Call Center Customer Service:Â CVS Health
- Project Management Principles and Practices:Â University of California, Irvine
- IBM Project Manager:Â IBM
- Introduction to Marketing:Â University of Pennsylvania
- Digital Product Management:Â University of Virginia
- IBM Program Manager:Â IBM
- Human Resource Management: HR for People Managers:Â University of Minnesota