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Results for "customer engagement and retention"
University of Pennsylvania
Skills you'll gain: Go To Market Strategy, Branding, Consumer Behaviour, Strategic Marketing, Brand Management, Brand Marketing, Marketing Strategies, Marketing, Brand Strategy, Communication Strategies, Product Marketing, Marketing Communications, Brand Loyalty, Customer Insights, Brand Awareness, Marketing Channel, Price Negotiation, Customer Engagement
Skills you'll gain: Computer Hardware, Technical Support, Software Installation, Help Desk Support, Information Technology, Hardware Troubleshooting, Microsoft Windows, Linux, Computer Networking, Computational Logic, Technical Documentation
University of Pennsylvania
Skills you'll gain: Human Capital, Employee Retention, Workforce Development, Employee Training, Talent Management, Digital Transformation, Organizational Strategy, Human Resources, Employee Engagement, Supply Chain Management, E-Commerce, Supply Chain, Brand Strategy, Analytics, Business Analytics, Customer Insights, Brand Loyalty, Marketing Strategy and Techniques, Customer Engagement, Global Marketing
- Status: Free
Coursera Instructor Network
Skills you'll gain: Sales Pipelines, Customer Relationship Management, Customer Relationship Management (CRM) Software, Lead Generation, Sales Process, Customer Retention, Sales Operations, Sales Prospecting, Sales Strategy, Customer Acquisition Management, Closing (Sales), Process Optimization
Skills you'll gain: Digital Transformation, Cloud Computing Architecture, Stakeholder Engagement, Consulting, Business Transformation, Relationship Management, Business Consulting, Cloud Computing, Management Consulting, Technical Design, System Design and Implementation, Solution Design, User Feedback, Product Strategy, Technical Consulting, Customer Engagement, System Implementation, Professional Networking, Project Management, SAP Applications
CVS Health
Skills you'll gain: Active Listening, De-escalation Techniques, Customer Service, Empathy, Verbal Communication Skills, Transaction Processing, Customer Complaint Resolution, Retail Store Operations, Problem Solving, Time Management, Interpersonal Communications, Root Cause Analysis, Non-Verbal Communication, Communication
- Status: [object Object]
Google
Skills you'll gain: Computer Networking, Network Troubleshooting, Package and Software Management, Systems Administration, Cloud Infrastructure, IT Infrastructure, TCP/IP, Desktop Support, Network Security, Network Architecture, Computer Hardware, Linux, Encryption, Microsoft Windows, Lightweight Directory Access Protocols, Cybersecurity, Security Awareness, Technical Support, Software Installation, Help Desk Support
University of Pennsylvania
Skills you'll gain: Brand Management, Leadership and Management, Marketing, Sales, Strategy, Strategy and Operations, Retail Sales, Retail Store Operations, Data Analysis, Market Analysis
- Status: Free
Coursera Instructor Network
Skills you'll gain: Customer Engagement, Data-Driven Decision-Making, Customer Service, Customer Communications Management, Customer Relationship Management (CRM) Software, Personalized Service, Customer Insights, Customer Retention, Business Analytics, User Feedback, Marketing Analytics, Consumer Behaviour, Real Time Data
- Status: Free
Skills you'll gain: Competitive Analysis, Value Propositions, Growth Strategies, Business Development, Market Opportunities, Business Strategies, Consumer Behaviour, Target Market, Customer Insights, Price Negotiation, Market Analysis
Coursera Project Network
Skills you'll gain: Business Development, Customer Support
Skills you'll gain: CI/CD, Open Web Application Security Project (OWASP), Istio, Continuous Integration, Software Development Life Cycle, Linux Commands, Agile Software Development, Unit Testing, Cloud Computing Architecture, Application Deployment, Test Driven Development (TDD), Gherkin (Scripting Language), Kubernetes, Jenkins, Bash (Scripting Language), Cloud Services, Git (Version Control System), DevOps, Jupyter, Grafana
In summary, here are 10 of our most popular customer engagement and retention courses
- Introduction to Marketing: University of Pennsylvania
- Technical Support Fundamentals: Google
- Omnichannel Retail Strategy: University of Pennsylvania
- How to Generate and Maintain a Healthy Sales Pipeline: Coursera Instructor Network
- SAP Technology Consultant: SAP
- Introduction to Customer Service: CVS Health
- Google IT Support: Google
- Retail Marketing Strategy: University of Pennsylvania
- GenAI for Customer Communication: Coursera Instructor Network
- Fundamentals of Customers and Competition, with Goldman Sachs 10,000 Women: Goldman Sachs