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Results for "customer relationship management"
Coursera Project Network
Skills you'll gain: Customer Service, Service Design, Taxonomy, Customer Analysis, Process Mapping, Customer Insights, Customer Relationship Management, Process Design, Customer Support, Web Analytics, Marketing
IE Business School
Skills you'll gain: Branding, Brand Management, Brand Strategy, Consumer Behaviour, Customer Insights, User Experience, Integrated Marketing Communications, Customer Analysis, Business Ethics, Market Research, Cross-Functional Collaboration, Employee Engagement
Skills you'll gain: Stakeholder Engagement, Customer Engagement, Consultative Approaches, SAP Applications, Solution Selling, Technical Consulting, Customer Insights, Process Analysis, Business Analysis, Project Management, Business Requirements, Presentations
Skills you'll gain: Data Storytelling, Performance Measurement, Data-Driven Decision-Making, E-Commerce, Digital Marketing, Branding, Marketing Channel, Marketing Strategy and Techniques, Customer Analysis, Advertising, Marketing Analytics, Search Engine Marketing, Customer Engagement, Content Marketing, Brand Awareness, Search Engine Optimization, Social Media Marketing, Target Audience
Kennesaw State University
Skills you'll gain: Customer Retention, Expectation Management, Corporate Sustainability, Brand Loyalty, Customer Relationship Management, Customer Insights, Customer Engagement, Customer Analysis, Customer Advocacy, Human Resource Strategy, Customer Relationship Building, Consultative Approaches, Market Opportunities, Value Propositions, Target Market, Innovation, Socioeconomics, Advocacy, Business Ethics, Environmental Issue
Coursera Project Network
Skills you'll gain: HubSpot CRM, Digital Transformation, Process Optimization, Business Technologies, Customer Relationship Management, Customer Support, Business Transformation, Process Analysis, Business Systems, Technology Strategies, Process Improvement
CVS Health
Skills you'll gain: Active Listening, De-escalation Techniques, Customer Service, Empathy, Verbal Communication Skills, Transaction Processing, Customer Complaint Resolution, Retail Store Operations, Problem Solving, Time Management, Interpersonal Communications, Root Cause Analysis, Non-Verbal Communication, Communication
Google
Skills you'll gain: Agile Project Management, Backlogs, Agile Methodology, User Story, Sprint Planning, Product Roadmaps, Sprint Retrospectives, Employee Coaching, Team Management, Cross-Functional Collaboration, Prioritization
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Google
Skills you'll gain: Threat Modeling, Open Web Application Security Project (OWASP), Intrusion Detection and Prevention, Security Controls, Vulnerability Management, Incident Response, Computer Security Incident Management, Cyber Threat Intelligence, Vulnerability Assessments, Event Monitoring, Network Security, Security Awareness, Threat Detection, Risk Management, Cybersecurity, Hardening, Bash (Scripting Language), Data Ethics, Linux Commands, Debugging
- Status: [object Object]
Google
Skills you'll gain: Storyboarding, Wireframing, UI/UX Research, Responsive Web Design, User Experience Design, Design Thinking, User Research, Information Architecture, Figma (Design Software), Usability Testing, User Story, Web Design, Design Reviews, Usability, Presentations, Design Research, Persona (User Experience), Ideation, User Centered Design, Mockups
- Status: Free
Yale University
Skills you'll gain: Growth Mindedness, Optimism, Positive Behavior Support, Goal Setting, Resilience, Self-Motivation, Self-Awareness, Emotional Intelligence, Mental Health, Psychology, Social Skills, Decision Making, Time Management
Skills you'll gain: Jest (JavaScript Testing Framework), Version Control, User Research, UI/UX Research, Usability Testing, Responsive Web Design, Cascading Style Sheets (CSS), Data Structures, Unix Commands, HTML and CSS, Git (Version Control System), Persona (User Experience), GitHub, Interaction Design, Bootstrap (Front-End Framework), React.js, Mobile Development, Front-End Web Development, Algorithms, Web Development Tools
Searches related to customer relationship management
In summary, here are 10 of our most popular customer relationship management courses
- Create a services customer satisfaction process:Â Coursera Project Network
- Branding and Customer Experience:Â IE Business School
- SAP Customer Engagement and Discovery:Â SAP
- Foundations of Digital Marketing and E-commerce:Â Google
- Customer Centricity with Professor Jagdish Sheth:Â Kennesaw State University
- Customer Support digital transformation with HubSpot:Â Coursera Project Network
- Introduction to Customer Service:Â CVS Health
- Agile Project Management:Â Google
- Google Cybersecurity:Â Google
- Google UX Design:Â Google