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Results for "customer relationship management (crm) software"
CVS Health
Skills you'll gain: Active Listening, De-escalation Techniques, Customer Service, Empathy, Verbal Communication Skills, Transaction Processing, Customer Complaint Resolution, Retail Store Operations, Problem Solving, Time Management, Interpersonal Communications, Root Cause Analysis, Non-Verbal Communication, Communication
University of California, Irvine
Skills you'll gain: Salesforce, Salesforce Development, Data Quality, Data Modeling, Data Integration, Business Process Automation, Email Marketing, Data Security, Data Cleansing, Data Management, Business Process, User Accounts, Data Governance, Customer Relationship Management (CRM) Software, Workflow Management, Customer Engagement, Dashboard, Customer Relationship Management, Business Reporting, Stakeholder Engagement
Knowledge Accelerators
Skills you'll gain: Service Level Agreement, Problem Solving, Customer Service, Desktop Support, Technical Communication, Technical Support, Critical Thinking and Problem Solving, Verbal Communication Skills, Issue Tracking, Data Entry, Rapport Building, Patience, Empathy, Time Management, Communication, Concision, Personal Attributes, Collaboration, Positivity, Self-Awareness
Skills you'll gain: Data Storytelling, Performance Measurement, Data-Driven Decision-Making, E-Commerce, Digital Marketing, Branding, Marketing Channel, Marketing Strategy and Techniques, Customer Analysis, Advertising, Marketing Analytics, Search Engine Marketing, Customer Engagement, Content Marketing, Brand Awareness, Search Engine Optimization, Social Media Marketing, Target Audience
Google
Skills you'll gain: Agile Project Management, Backlogs, Agile Methodology, User Story, Sprint Planning, Product Roadmaps, Sprint Retrospectives, Employee Coaching, Team Management, Cross-Functional Collaboration, Prioritization
University of California, Irvine
Skills you'll gain: Data Management, Salesforce
Skills you'll gain: CI/CD, Open Web Application Security Project (OWASP), Istio, Continuous Integration, Software Development Life Cycle, Linux Commands, Agile Software Development, Unit Testing, Cloud Computing Architecture, Application Deployment, Test Driven Development (TDD), Gherkin (Scripting Language), Kubernetes, Jenkins, Bash (Scripting Language), Cloud Services, Git (Version Control System), DevOps, Jupyter, Grafana
Coursera Project Network
Skills you'll gain: Business Development, Customer Support
University of Minnesota
Skills you'll gain: Open Web Application Security Project (OWASP), Software Testing, Selenium (Software), Gherkin (Scripting Language), JUnit, Verification And Validation, Test Automation, Unit Testing, Security Testing, Regression Testing, Test Case, Software Development Tools, Testability, Behavior-Driven Development, Code Coverage, Performance Testing, Development Testing, Software Engineering Tools, Test Planning, Acceptance Testing
Skills you'll gain: Consulting, Relationship Management, Business Consulting, Management Consulting, Product Strategy, SAP Applications, Technical Consulting, Project Management, Project Implementation, Agile Methodology, Company, Product, and Service Knowledge, Waterfall Methodology, Solution Delivery, Enterprise Resource Planning, Systems Thinking, Software As A Service, Digital Transformation, Design Thinking, Customer Analysis, Presentations
Skills you'll gain: ChatGPT, Generative AI, OpenAI, CI/CD, Software Development, Software Development Life Cycle, DevSecOps, Data Ethics, Natural Language Processing, Prototyping, Software Architecture, Artificial Intelligence, IBM Cloud, Artificial Intelligence and Machine Learning (AI/ML), Software Testing, Software Development Tools, Augmented and Virtual Reality (AR/VR), Debugging, Image Analysis, Technical Communication
Skills you'll gain: Loyalty Programs, Customer Retention, Customer Relationship Management, E-Commerce, Customer Service, Marketing Automation, Professional Networking, Marketing Analytics, Digital Marketing, Product Improvement, Customer Insights, Performance Analysis, Analytics, Interviewing Skills, Data-Driven Decision-Making
In summary, here are 10 of our most popular customer relationship management (crm) software courses
- Introduction to Customer Service: CVS Health
- Salesforce Fundamentals: University of California, Irvine
- Customer Service Fundamentals: Knowledge Accelerators
- Foundations of Digital Marketing and E-commerce: Google
- Agile Project Management: Google
- Salesforce Basics: University of California, Irvine
- IBM DevOps and Software Engineering: IBM
- Customer Support digital transformation with HubSpot: Coursera Project Network
- Software Testing and Automation: University of Minnesota
- SAP Professional Fundamentals: SAP