Skills you'll gain: Customer Success Management, Customer Service, Customer Support, Customer Engagement, Personalized Service, Operational Efficiency, Technology Strategies, Organizational Strategy, Data Ethics, Business Strategies, Automation, Information Privacy

Skills you'll gain: ChatGPT, Generative AI, Standard Operating Procedure, Customer Support, OpenAI, Customer Service, Technical Support and Services, Customer Analysis, Artificial Intelligence, IBM Cloud, Artificial Intelligence and Machine Learning (AI/ML), Customer Insights, Business Process Automation, Software Development Tools, Ethical Standards And Conduct, Augmented and Virtual Reality (AR/VR), Language Interpretation, Translation, and Studies, Deep Learning, Image Analysis, Technical Communication

Skills you'll gain: Cloud Computing Architecture, Technical Support, Cloud Services, Cybersecurity, Computing Platforms, Hardware Troubleshooting, IT Service Management, Cloud Security, Cloud Infrastructure, Desktop Support, Cloud Platforms, Network Protocols, Encryption, Cyber Attacks, Software Development Life Cycle, Professional Networking, Cloud Storage, Information Technology, Cloud Computing, Interviewing Skills

Skills you'll gain: Desktop Support, Computer Hardware, Technical Support, Software Installation, Technical Documentation, Hardware Troubleshooting, Computer Networking, Information Technology, Technical Communication, Software Systems, Linux, Microsoft Windows

Skills you'll gain: Customer Insights, Digital Marketing, Customer Analysis, Marketing Strategies, Marketing Planning, Content Marketing, Social Media Marketing, Marketing Effectiveness, Marketing Channel, Email Marketing, Marketing Communications, Target Audience, Persona Development, Marketing Analytics, E-Commerce, Search Engine Optimization

Skills you'll gain: Customer Success Management, Customer Service, Customer Relationship Management, Customer Retention, Customer Engagement, Customer Relationship Management (CRM) Software, Sales Process, Business Metrics, Key Performance Indicators (KPIs), Customer Insights, Sales Strategy, Consumer Behaviour, Organizational Structure, Communication

Skills you'll gain: Usability Testing, Agile Product Development, Continuous Delivery, User Story, User Acceptance Testing (UAT), Agile Methodology, Product Testing, Agile Project Management, Team Management, Design Thinking, Continuous Deployment, Team Leadership, DevOps, Analytics, Business Analytics, Sprint Retrospectives, Product Management, Product Design, Customer Insights, A/B Testing

Skills you'll gain: ChatGPT, Generative AI, OpenAI, Expense Management, Artificial Intelligence, Personalized Service, Expense Reports, Workflow Management, Artificial Intelligence and Machine Learning (AI/ML), Google Workspace, Creative Thinking, Productivity Software, Creativity, Business Process Automation, Digital Transformation, Persona Development, Verification And Validation, Google Sheets, Automation, Natural Language Processing

Skills you'll gain: Data Storytelling, Performance Measurement, Data-Driven Decision-Making, E-Commerce, Digital Marketing, Branding, Marketing Channel, Marketing Strategy and Techniques, Customer Analysis, Advertising, Marketing Analytics, Search Engine Marketing, Customer Engagement, Content Marketing, Brand Awareness, Search Engine Optimization, Social Media Marketing, Target Audience

Skills you'll gain: Reinforcement Learning, Machine Learning, Sampling (Statistics), Artificial Intelligence and Machine Learning (AI/ML), Machine Learning Algorithms, Artificial Intelligence, Deep Learning, Systems Development, Simulations, Solution Architecture, Feature Engineering, Markov Model, Supervised Learning, Artificial Neural Networks, Applied Machine Learning, Performance Testing, Algorithms, Statistical Methods, Pseudocode, Linear Algebra

Skills you'll gain: Microsoft 365, Network Security, Cloud Management, Microsoft Azure, Business Software, Computer Hardware, Virtual Machines, Identity and Access Management, Cybersecurity, Network Troubleshooting, Virtual Private Networks (VPN), Azure Active Directory, Hardware Architecture, Generative AI, System Monitoring, Virtualization and Virtual Machines, Disaster Recovery, Operating Systems, Network Protocols, TCP/IP

Skills you'll gain: Search Engine Marketing, Search Engine Optimization, Target Audience, Digital Marketing, Persona Development, Web Analytics and SEO, Marketing, Customer Engagement, Customer Acquisition Management, Advertising, Marketing Strategies, Lead Generation