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Results for "customer support automation"
Skills you'll gain: Hardware Troubleshooting, Customer Service, Network Troubleshooting, Customer Relationship Building, Computer Security Incident Management, Incident Response, Professional Development, Continuous Improvement Process, Cybersecurity, Client Services, Desktop Support, Performance Metric, Service Improvement, Computer Hardware, Customer Support, Technical Support, Digital Transformation, Operating Systems, Lifelong Learning, System Support
Coursera Project Network
Skills you'll gain: Test Automation, Test Tools, Automation
Skills you'll gain: Cloud Computing Architecture, Peripheral Devices, Technical Support, Technical Support and Services, Cloud Services, Cybersecurity, Computing Platforms, Hardware Troubleshooting, IT Service Management, Cloud Security, Cloud Infrastructure, Network Troubleshooting, Encryption, Data Storage, Software Development Life Cycle, Professional Networking, Information Technology, Cloud Computing, Interviewing Skills, Computer Hardware
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Microsoft
Skills you'll gain: Microsoft 365, Network Security, Cloud Management, Microsoft Azure, Business Software, Computer Hardware, Virtual Machines, Identity and Access Management, Cybersecurity, Network Troubleshooting, Desktop Support, Virtual Private Networks (VPN), Azure Active Directory, Technical Support, Hardware Troubleshooting, Hardware Architecture, Generative AI, System Monitoring, Virtualization and Virtual Machines, Disaster Recovery
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Microsoft
Skills you'll gain: Microsoft 365, Network Security, Business Software, Computer Hardware, Cybersecurity, Desktop Support, Virtual Private Networks (VPN), Network Troubleshooting, Technical Support, Hardware Troubleshooting, Hardware Architecture, Generative AI, Operating Systems, Network Protocols, TCP/IP, Application Security, Microsoft Teams, Productivity Software, Information Systems Security, Multi-Factor Authentication
Vanderbilt University
Skills you'll gain: ChatGPT, Calendar Management, Organizational Skills, Generative AI, Artificial Intelligence, Gmail, HubSpot CRM, Business Process Automation, Google Workspace, Google Sheets, Workflow Management, Data Integration, Automation, Creative Thinking, Creativity, Google Docs, Data Processing, Business Correspondence, Customer Inquiries, Real Time Data
- Status: Free
Coursera Instructor Network
Skills you'll gain: Customer Success Management, Customer Service, Customer Support, Customer Engagement, Personalized Service, Operational Efficiency, Technology Strategies, Organizational Strategy, Data Ethics, Business Strategies, Automation, Information Privacy
Vanderbilt University
Skills you'll gain: ChatGPT, Generative AI, Artificial Intelligence, Artificial Intelligence and Machine Learning (AI/ML), Business Process Automation, OpenAI, Personalized Service, Automation, Strategic Thinking, Business Transformation, Expense Management, Creative Thinking, Technology Strategies, Productivity Software, Creativity, Business Strategy, Strategic Decision-Making, Digital Transformation, Emerging Technologies, Natural Language Processing
Google
Skills you'll gain: Package and Software Management, IT Infrastructure, Network Security, Network Troubleshooting, Systems Administration, OS Process Management, Computer Networking, Desktop Support, Information Systems Security, Computer Security Awareness Training, Application Security, TCP/IP, Cybersecurity, Remote Access Systems, Network Administration, Technical Support, Active Directory, Server Administration, Computer Hardware, Information Technology
- Status: Free
Skills you'll gain: Web Scraping, Robotic Process Automation, Email Security, Automation, Business Process Automation, IT Automation, Data Import/Export, Unstructured Data, Spreadsheet Software
Skills you'll gain: Dashboard, Data Visualization Software, Plotly, Data Wrangling, Data Visualization, Exploratory Data Analysis, Data Cleansing, Jupyter, Matplotlib, Data Analysis, Pandas (Python Package), Data Manipulation, Seaborn, Data Transformation, Data Import/Export, Predictive Modeling, Web Scraping, Interactive Data Visualization, Automation, Python Programming
Skills you'll gain: Package and Software Management, Desktop Support, Linux, Microsoft Windows, File Systems, Remote Access Systems, Operating Systems, Linux Administration, OS Process Management, System Support, Systems Administration, Software Installation, User Accounts, System Configuration, Linux Commands, Command-Line Interface, System Monitoring, User Provisioning, Authorization (Computing), Identity and Access Management
In summary, here are 10 of our most popular customer support automation courses
- Dell Technologies Technical Customer Support Specialist:Â Dell
- Cypress UI automation testing for absolute beginners:Â Coursera Project Network
- IBM IT Support:Â IBM
- Microsoft Cloud Support Associate:Â Microsoft
- Microsoft IT Support Specialist:Â Microsoft
- ChatGPT + Zapier: AI-Powered Email Mastery:Â Vanderbilt University
- GenerativeAI for Customer Success:Â Coursera Instructor Network
- Agentic AI and AI Agents for Leaders:Â Vanderbilt University
- Google IT Support:Â Google
- Automation Techniques in RPA:Â UiPath