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Knowledge Accelerators
Skills you'll gain: Service Level Agreement, Problem Solving, Customer Service, Desktop Support, Technical Communication, Technical Support, Critical Thinking and Problem Solving, Verbal Communication Skills, Issue Tracking, Data Entry, Rapport Building, Patience, Empathy, Time Management, Communication, Concision, Personal Attributes, Collaboration, Positivity, Self-Awareness
- Status: Free
The University of North Carolina at Chapel Hill
Skills you'll gain: Epidemiology, Infectious Diseases, Research Design, Research Methodologies, Science and Research, Health Care, Medical Science and Research, Statistical Analysis, Risk Analysis
Skills you'll gain: Search Engine Marketing, Search Engine Optimization, Target Audience, Digital Marketing, Persona Development, Web Analytics and SEO, Marketing, Customer Engagement, Customer Acquisition Management, Advertising, Marketing Strategies, Lead Generation
IE Business School
Skills you'll gain: Product Lifecycle Management, Brand Strategy, Brand Management, Branding, Brand Awareness, Product Management, Brand Loyalty, Product Strategy, Product Planning, New Product Development, Design and Product, Employee Engagement, Customer Engagement, Customer Insights, Consumer Behaviour, Portfolio Management, Competitive Analysis
Skills you'll gain: Social Media Strategy, Social Media, Social Media Marketing, Content Creation, Social Media Management, Marketing Strategies, Marketing Analytics, Customer Engagement, Digital Marketing, Brand Awareness, Advertising, Target Audience
CVS Health
Skills you'll gain: Active Listening, De-escalation Techniques, Customer Service, Empathy, Verbal Communication Skills, Transaction Processing, Customer Complaint Resolution, Retail Store Operations, Problem Solving, Time Management, Interpersonal Communications, Root Cause Analysis, Non-Verbal Communication, Communication
Skills you'll gain: Media Planning, A/B Testing, Campaign Management, Key Performance Indicators (KPIs), Marketing Analytics, Marketing Effectiveness, Performance Measurement, Google Analytics, Advertising Campaigns, Return On Investment, Performance Metric, Spreadsheet Software, Marketing, Web Analytics, Digital Marketing, Data Visualization Software, Pivot Tables And Charts, Stakeholder Communications, Goal Setting, Google Sheets
- Status: Free
University of Toronto
Skills you'll gain: Programming Principles, Debugging, Software Documentation, Python Programming, Computer Programming, Software Design, Program Development, Integrated Development Environments, Data Structures, File Management
University of Michigan
Skills you'll gain: Unified Modeling Language, JSON, Object Oriented Programming (OOP), Software Design, Debugging, Object Oriented Design, Data Processing, Unit Testing, Data Import/Export, Restful API, Python Programming, Image Analysis, Data Manipulation, Jupyter, Data Structures, Software Engineering, Application Programming Interface (API), Computer Programming, File Management, Functional Design
- Status: Free
Universidad de Palermo
Skills you'll gain: Product Management, Strategic Marketing, Marketing, Product Strategy, Product Development, Consumer Behaviour, Customer Insights, Target Market, Customer Engagement, Brand Strategy, Product Lifecycle Management, Experience Design, Innovation, Competitive Analysis
Microsoft
Skills you'll gain: Program Management, Return On Investment, Project Portfolio Management, Organizational Strategy, Project Management, Project Management Life Cycle, Benefits Administration, Project Closure, Strategic Decision-Making, Governance, Business Strategy, Stakeholder Engagement
Skills you'll gain: Email Marketing, Marketing Automation, Personally Identifiable Information, Newsletters, Digital Marketing, Data Management, Marketing Strategy and Techniques, HubSpot CRM, Customer Data Management, Promotional Strategies, Content Creation, Performance Metric, Target Audience, Key Performance Indicators (KPIs), Customer Retention
In summary, here are 10 of our most popular loyalty programs courses
- Customer Service Fundamentals:Â Knowledge Accelerators
- Epidemiology: The Basic Science of Public Health:Â The University of North Carolina at Chapel Hill
- Attract and Engage Customers with Digital Marketing:Â Google
- Brand and Product Management:Â IE Business School
- From Likes to Leads: Interact with Customers Online:Â Google
- Introduction to Customer Service:Â CVS Health
- Assess for Success: Marketing Analytics and Measurement:Â Google
- Learn to Program: The Fundamentals:Â University of Toronto
- Python 3 Programming:Â University of Michigan
- Product Management:Â Universidad de Palermo