Skills you'll gain: Customer Retention, Loyalty Programs, Customer Relationship Management, Brand Loyalty, Customer Engagement, Customer Relationship Building, Customer Service, Consumer Behaviour, Customer Insights, User Feedback, Customer Analysis, Marketing Strategies, Service Improvement, Strategic Marketing

Skills you'll gain: Revenue Management, Hospitality Management, Competitive Analysis, Digital Marketing, Data-Driven Decision-Making, Stakeholder Communications, Forecasting, Budgeting, Demand Generation, Asset Management, Hospitality, Marketing, Demand Planning, Marketing Strategies, Financial Analysis, Marketing Channel, Business Strategy, Customer Demand Planning, Presentations, Booking (Sales)

Skills you'll gain: Microsoft PowerPoint, Presentations, Data Storytelling, Public Speaking, Data Visualization, Business Communication, Storytelling, Executive Presence, Peer Review, Constructive Feedback, Target Audience

Skills you'll gain: Growth Strategies, Mergers & Acquisitions, Business Strategy, Game Theory, Innovation, Organizational Strategy, Entrepreneurship, Market Dynamics, Competitive Analysis, Market Opportunities, Strategic Decision-Making, Business Valuation

Skills you'll gain: Process Mapping, Operational Efficiency, Business Operations, Operations Management, Operational Analysis, Business Process, Process Improvement, Growth Strategies, Technology Strategies, Business Technologies, Customer Insights

Skills you'll gain: Social Media Strategy, Social Media, Social Media Marketing, Content Creation, Social Media Management, Marketing Strategies, Marketing Analytics, Customer Engagement, Digital Marketing, Brand Awareness, Advertising, Target Audience

Skills you'll gain: Requirements Analysis, Agile Software Development, Agile Methodology, Kanban Principles, Requirements Elicitation, Sprint Retrospectives, Requirements Management, Functional Requirement, Business Requirements, Sprint Planning, Software Development Methodologies, Project Risk Management, Software Development Life Cycle, Scrum (Software Development), Software Technical Review, Code Review, Software Development, Product Requirements, User Story, Backlogs

Skills you'll gain: Compliance Training, Compliance Management, Regulatory Compliance, General Data Protection Regulation (GDPR), Law, Regulation, and Compliance, Compliance Auditing, Information Privacy, Governance Risk Management and Compliance, Personally Identifiable Information, Regulatory Requirements, Communication Planning, Risk Management, Internal Communications, Procedure Development, Data Security, Continuous Monitoring, Business Ethics, Governance, Internal Controls, Risk Analysis

Skills you'll gain: Hypertext Markup Language (HTML), Web Design, Web Content Accessibility Guidelines, Usability, Web Development, Semantic Web, Cloud Hosting, Web Servers, Data Validation

Skills you'll gain: Design Thinking, Innovation, New Product Development, Business Modeling, Product Design, Service Design, Product Development, Business Strategy, Business Strategies, Market Research, Corporate Strategy, User Research, User Feedback, Persona Development, Product Testing, Customer Insights

Skills you'll gain: Data Storytelling, Data Ethics, Data Analysis, Workflow Management, Data-Driven Decision-Making, Analytical Skills, Data Science, Communication, Business, Business Intelligence, Project Management, Stakeholder Communications, Professional Networking

Skills you'll gain: Negotiation, Event Planning, Communication Strategies, Business Planning, Business Writing, Business Communication, Verbal Communication Skills, Decision Making, Customer Complaint Resolution