Skills you'll gain: IBM Cloud, ChatGPT, Business Process Automation, Application Deployment, Artificial Intelligence, Customer Inquiries, Customer Engagement, Customer Service, Cloud Platforms

Skills you'll gain: Customer Service, Customer Relationship Building, Customer and Client Support, Customer Complaint Resolution, Customer Retention, Customer Engagement, Business Planning, Company, Product, and Service Knowledge, Communication

Skills you'll gain: New Product Development, Product Development, Design Thinking, Market Research, Quantitative Research, Customer Insights, User Research, Consumer Behaviour, Market Analysis, Target Market, Forecasting, Innovation, Data-Driven Decision-Making

Skills you'll gain: Innovation, Environmental Issue, Social Sciences, Policy Analysis, Socioeconomics, Systems Thinking, Emerging Technologies, Technology Strategies, Cultural Diversity, Qualitative Research, Research Methodologies

Skills you'll gain: E-Commerce, Marketing Strategy and Techniques, Digital Marketing, Business Strategy, Advertising, Digital Transformation, Email Marketing, Social Media, Search Engine Optimization, Business Technologies, Business Modeling, Branding

Skills you'll gain: Presentations, Sales Presentations, Data Visualization, Marketing Collateral

Skills you'll gain: Strategic Communication, Communication Planning, Target Audience, Campaign Management, Advertising, Marketing Communications, Advertising Campaigns, Resource Allocation, Brand Management, Stakeholder Communications, Public Relations, Marketing Planning, Media Strategy, Brand Strategy, Communication Strategies, Integrated Marketing Communications, Program Evaluation, Media Planning, Program Implementation, Performance Measurement

Skills you'll gain: Business Process Management, Business Process, IT Management, Business Process Improvement, Technical Management, Operations Management, Continuous Improvement Process, Information Technology, Information Systems, Business Operations, Information Technology Operations, Enterprise Resource Planning, Quality Management, Customer Relationship Management, IT Infrastructure, Management Information Systems, Business Technologies, Business Intelligence

Skills you'll gain: Global Marketing, Organizational Structure, Target Market, Culture, Cultural Sensitivity, Market Research, International Finance, Human Resources Management and Planning, B2B Sales, Marketing Strategies, Cultural Diversity, Business-To-Consumer, Non-Verbal Communication

Skills you'll gain: Google Sheets, Data Visualization, User Feedback, Spreadsheet Software, Customer Insights, Customer Analysis, Customer Relationship Management, Business Research, Performance Improvement

Skills you'll gain: Copywriting, Target Audience, Market Research, ChatGPT, Writing and Editing, Marketing Materials, Content Creation, Value Propositions, Product Knowledge, Generative AI

Skills you'll gain: Transaction Processing, Retail Sales, Retail Store Operations, Team Oriented, Cash Register Operation, Customer Inquiries, Customer Service, Data Entry, Customer Relationship Building, Point of Sale, E-Commerce, Order Management Systems, Customer Data Management, Business Reporting, Communication