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Skills you'll gain: Hospitality Services, Hospitality, Hospitality Management, Hospitality and Food Services, Service Design, Innovation, Hotel And Restaurant Management, Service Management, Customer Service, Food and Beverage, Restaurant Management, Personalized Service, Cultural Sensitivity, Cultural Diversity, Digital Transformation, Corporate Sustainability, Diversity and Inclusion, Consumer Behaviour, Communication
The State University of New York
Skills you'll gain: Professional Development, Goal Setting, Personal Development, Training and Development, Human Capital, Employee Performance Management, Talent Management, Performance Review, Job Analysis, Self-Awareness, Coaching, Recruitment Strategies, Brand Management, Program Evaluation, Constructive Feedback, Verification And Validation, Benchmarking, Portfolio Management
University of Minnesota
Skills you'll gain: Decision Support Systems, Business Metrics, Performance Metric, Data Collection, Performance Measurement, Benchmarking, Usability Testing, A/B Testing, Analysis, Predictive Analytics, Statistical Methods, User Research
Technion - Israel Institute of Technology
Skills you'll gain: New Product Development, Budget Management, Risk Management, Resource Management, Risk Analysis, Project Management, Product Development, Project Planning, Scheduling, Innovation, Agile Methodology, Business Strategy, Simulation and Simulation Software
University of Illinois Urbana-Champaign
Skills you'll gain: New Product Development, Product Development, Design Thinking, Market Research, Quantitative Research, Customer Insights, User Research, Consumer Behaviour, Market Analysis, Target Market, Forecasting, Innovation, Data-Driven Decision-Making
University of Virginia Darden School Foundation
Skills you'll gain: Customer Insights, Design Thinking, Consumer Behaviour, Customer Engagement, ChatGPT, Brand Strategy, Brand Awareness, Digital Marketing, Content Marketing, Branding, Marketing Analytics, Marketing, Brand Loyalty, Customer Relationship Management, Personalized Service, Marketing Effectiveness, Strategic Marketing, Business Marketing, Generative AI, Customer Communications Management
CVS Health
Skills you'll gain: De-escalation Techniques, Greeting Customers, Cross Selling, Retail Sales, Customer Service, Upselling, Conflict Management, Product Knowledge, Retail Store Operations, Customer Relationship Building, Transaction Processing, Customer Engagement, Professionalism, Product Demonstration, Company, Product, and Service Knowledge, Empathy, Social Media
Coursera Project Network
Skills you'll gain: HubSpot CRM, Customer Relationship Management (CRM) Software, Customer Relationship Management, Gmail, Help Desk Support, Marketing, Marketing Automation, Sales Support, Client Support
University of Maryland, College Park
Skills you'll gain: Customer Analysis, Business Planning, Sales Pipelines, Sales Strategy, Customer Insights, Entrepreneurship, Market Analysis, Innovation, Marketing Planning, Market Research, Product Management, Product Development, Commercialization, New Business Development, Business Strategy, Competitive Analysis, Value Propositions, Business Modeling, Interviewing Skills
Skills you'll gain: Professional Networking, Interviewing Skills, Technical Support, LinkedIn, Technical Support and Services, Professional Development, Relationship Building, Professionalism, Interpersonal Communications, Verbal Communication Skills, Problem Solving, Communication, Adaptability
Digital Marketing Institute
Skills you'll gain: Digital Transformation, Strategic Thinking, Experience Design, Leadership, Leadership and Management, Digital Marketing, Business Leadership, Marketing Strategies, Media Planning, Data Security, Strategic Leadership, Risk Management, Information Privacy, Recruitment, People Development, Talent Acquisition, Law, Regulation, and Compliance, Customer Service
Tecnológico de Monterrey
Skills you'll gain: Succession Planning, Innovation, Business Modeling, Value Propositions, Governance, Entrepreneurship, Lean Methodologies, Product Development, Leadership, Business Leadership, Ideation, New Product Development, Strategic Leadership, Business Strategy, Sales Presentations, New Business Development, Commercialization, Talent Management, Market Opportunities, Presentations
In summary, here are 10 of our most popular inside sales courses
- Introduction to Hospitality Management in the 21st Century :Â Starweaver
- Building and Managing Superior Skills:Â The State University of New York
- Recommender Systems: Evaluation and Metrics:Â University of Minnesota
- New Product Development - develop your own new product:Â Technion - Israel Institute of Technology
- Customer Insights: Quantitative Techniques:Â University of Illinois Urbana-Champaign
- Generative AI in Marketing:Â University of Virginia Darden School Foundation
- Interacting with Customers:Â CVS Health
- HubSpot: Working with a ticketing system :Â Coursera Project Network
- Entrepreneurship Capstone :Â University of Maryland, College Park
- Tech Support Career Guide and Interview Preparation:Â IBM