Skills you'll gain: Amazon Web Services, Cloud Infrastructure, Call Center Experience, Data Storage, Identity and Access Management, System Configuration, Inbound Calls, Outbound Calls, Self Service Technologies, User Accounts, Customer Communications Management, Regional Sales

Skills you'll gain: Cloud-Native Computing, Cloud Infrastructure, Cloud Computing, Cloud Platforms, Public Cloud, Software As A Service, Application Deployment, Cloud Services, Cloud Security, Microservices, Amazon Web Services, Serverless Computing, Service Oriented Architecture

Skills you'll gain: Resource Allocation, Business Leadership, Business Transformation, Organizational Strategy, Organizational Leadership, Culture Transformation, Data Strategy, Strategic Decision-Making, Digital Transformation, Change Management, Performance Measurement, Business Metrics

Skills you'll gain: Generative AI, Cloud Management, Cloud Infrastructure, Cloud Solutions, System Support, Data Ethics, Artificial Intelligence, Technical Communication

Skills you'll gain: Firewall, Network Security, Network Administration, Network Troubleshooting, Amazon Web Services, Network Monitoring, System Configuration, Infrastructure Security, Virtual Private Networks (VPN), Endpoint Security, Intrusion Detection and Prevention, Threat Management, Malware Protection, Application Deployment, Configuration Management

Skills you'll gain: Amazon Web Services, MongoDB, NoSQL, Cloud-Based Integration, Cloud Applications, Operational Databases

Skills you'll gain: Call Center Experience, Customer Analysis, Customer Insights, Customer Relationship Management, Customer Service, Trend Analysis, Employee Performance Management, Text Mining, System Implementation

Skills you'll gain: Amazon Web Services, Databases, Database Management, Database Administration, NoSQL, Database Architecture and Administration

Skills you'll gain: DevSecOps, DevOps, User Centered Design, Usability, Systems Integration, User Experience Design, Continuous Delivery, Systems Analysis, System Implementation, Human Computer Interaction, Continuous Integration, Application Security, Agile Methodology, Information Systems, Software Development, Business Systems, Secure Coding, Security Testing, User Feedback, Information Technology

Skills you'll gain: Performance Metric, Control Panels, End User Training and Support, Self Service Technologies, Customer and Client Support, Graphical Tools

Skills you'll gain: Inbound Calls, Network Routing, Outbound Calls, Security Controls, Customer Service, Operational Efficiency, Customer Engagement, Service Level

Skills you'll gain: Ansible, IT Automation, Infrastructure as Code (IaC), Devops Tools, Linux Commands, Red Hat Enterprise Linux, Automation, Debugging, YAML, Scripting, Security Controls, Unix Commands, Command-Line Interface, Encryption, Amazon Web Services, Package and Software Management, Software Installation, Configuration Management, File Management