Skills you'll gain: Basic Electrical Systems, Customer Engagement, Company, Product, and Service Knowledge, Market Dynamics, Regulation and Legal Compliance, Emerging Technologies, Operational Efficiency, Forecasting, Technology Strategies, Environmental Issue, Reliability, Demand Planning

Skills you'll gain: Organizational Skills, Stress Management, Goal Setting, Personal Development, Customer Complaint Resolution, Telephone Skills, Technical Communication, Professional Development, Customer Service, Personal Care, Customer Inquiries, Verbal Communication Skills, Independent Thinking, Product Knowledge, Professionalism, Planning, Communication, Language Learning, Vocabulary, Telecommuting

Skills you'll gain: Quality Management, Statistical Process Controls, Quality Management Systems, ISO 9000 Series, Product Quality (QA/QC), Quality Improvement, Service Improvement, Quality Assurance, Quality Control, Continuous Quality Improvement (CQI), Continuous Improvement Process, User Feedback, Customer Service, Process Improvement, Customer Insights, Key Performance Indicators (KPIs), Data-Driven Decision-Making

Skills you'll gain: Site Reliability Engineering, Continuous Delivery, Safety Culture, Continuous Integration, Service Level, System Monitoring, Performance Measurement, Data-Driven Decision-Making, Organizational Structure, Automation, Change Management, Goal Setting

Skills you'll gain: Public Safety and National Security, Public Policies, Policy Analysis, Policy Development, Community Development, Social Studies, Law, Regulation, and Compliance, Advocacy, Research

Skills you'll gain: Email Security, Human Factors (Security), Cyber Security Policies, Cybersecurity, Cyber Attacks, Security Awareness, Cyber Risk, Computer Security Awareness Training, Threat Management, Malware Protection, Healthcare Industry Knowledge, Encryption, Data Security, Information Privacy, General Data Protection Regulation (GDPR), Digital Communications

Skills you'll gain: Cloud Security, Application Security, Network Security, Cloud Computing, Cybersecurity, Information Systems Security, Infrastructure Security, Public Key Infrastructure, Cryptography, Private Cloud, Vulnerability Assessments, Virtualization, Virtual Machines, Authentications, Encryption, Authorization (Computing)

Skills you'll gain: Customer Service, Telephone Skills, Verbal Communication Skills, Personalized Service, Customer Complaint Resolution, Customer Relationship Building, Customer and Client Support, Non-Verbal Communication, Communication, Tactfulness, Interpersonal Communications, Active Listening, Service Improvement

Skills you'll gain: Cloud Security, Data Management, Cloud Computing Architecture, Records Management, Security Management, Cloud Computing, Microsoft Azure, Threat Management, Disaster Recovery, Security Strategy, Cybersecurity, Data Governance, Information Assurance, Personally Identifiable Information, Security Controls, Information Privacy, General Data Protection Regulation (GDPR), Identity and Access Management

Skills you'll gain: Payroll, Payroll Administration, Payroll Systems, Payroll Processing, Compensation Strategy, Payroll Reporting, Human Resource Strategy, Human Resources, Customer Service, Active Listening, Prioritization, Continuous Improvement Process, Complex Problem Solving

Skills you'll gain: Wireless Networks, Network Architecture, Network Security, Network Infrastructure, Service Oriented Architecture, Network Performance Management, Computer Networking, Emerging Technologies, Network Protocols, Mobile Security, Digital Communications, Authentications, Encryption

Skills you'll gain: Payroll, Payroll Processing, Payroll Systems, Payroll Administration, Payroll Tax, Payroll Reporting, Compensation Strategy, Data Entry, Employee Onboarding, Labor Law, Human Resource Strategy, Compensation Management, Compensation and Benefits, Non-Profit Accounting, Tax Preparation, Tax Compliance, Human Resources, Benefits Administration, Specialized Accounting, Record Keeping