Skills you'll gain: Amazon Web Services, MongoDB, NoSQL, Cloud-Based Integration, Cloud Applications, Operational Databases

Skills you'll gain: Call Center Experience, Customer Analysis, Customer Insights, Customer Relationship Management, Customer Service, Trend Analysis, Employee Performance Management, Text Mining, System Implementation

Skills you'll gain: Amazon Web Services, Databases, Database Management, Database Administration, NoSQL, Database Architecture and Administration

Skills you'll gain: DevSecOps, DevOps, User Centered Design, Usability, Systems Integration, User Experience Design, Continuous Delivery, Systems Analysis, System Implementation, Human Computer Interaction, Continuous Integration, Application Security, Agile Methodology, Information Systems, Software Development, Business Systems, Secure Coding, Security Testing, User Feedback, Information Technology

Skills you'll gain: Performance Metric, Control Panels, End User Training and Support, Self Service Technologies, Customer and Client Support, Graphical Tools

Skills you'll gain: Self Service Technologies, Process Improvement, Process Management, Business Process Improvement, Workflow Management, Personalized Service, Customer Engagement, Cost Management

Skills you'll gain: Inbound Calls, Network Routing, Outbound Calls, Security Controls, Customer Service, Operational Efficiency, Customer Engagement, Service Level

Skills you'll gain: Ansible, IT Automation, Infrastructure as Code (IaC), Devops Tools, Linux Commands, Red Hat Enterprise Linux, Automation, Debugging, YAML, Scripting, Security Controls, Unix Commands, Command-Line Interface, Encryption, Amazon Web Services, Package and Software Management, Software Installation, Configuration Management, File Management

Skills you'll gain: Dashboard, Business Reporting, Management Reporting, Performance Reporting, Ad Hoc Reporting, Real Time Data, Call Center Experience, Administrative Support, Trend Analysis, Workforce Management