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Arizona State University
Skills you'll gain: Meeting Facilitation, Business Writing, Business Communication, Active Listening, Business Correspondence, Telephone Skills, Writing, Employee Coaching, Delegation Skills, Recruitment, Leadership, Verbal Communication Skills, Leadership and Management, Team Building, Communication, Communication Strategies, Vocabulary
- Status: Free
Skills you'll gain: Telecommuting, Virtual Teams, Team Management, Human Resources Management and Planning, Culture Transformation, Performance Metric, Leadership and Management, Organizational Strategy, Business Transformation, Organizational Leadership, Change Management, Performance Management, Organizational Structure, Adaptability, Collaboration, Communication Strategies
University of Michigan
Skills you'll gain: Hypertext Markup Language (HTML), Web Design, Web Content Accessibility Guidelines, Usability, Web Development, Semantic Web, Cloud Hosting, Web Servers, Data Validation
- Status: Free
McMaster University
Skills you'll gain: Lifelong Learning, Willingness To Learn, Learning Strategies, Growth Mindedness, Mentorship, Adaptability, Professional Development, Personal Development, Open Mindset, Resilience, Stress Management, Overcoming Obstacles, Curiosity, Time Management, Persistence, Dealing With Ambiguity
Emory University
Skills you'll gain: Pivot Tables And Charts, Customer Analysis, Probability Distribution, Customer Demand Planning, Marketing Analytics, Forecasting, Consumer Behaviour, Descriptive Statistics, Microsoft Excel, Social Media Marketing, Exploratory Data Analysis, Probability, Statistical Analysis, Marketing Effectiveness, Target Market, Social Media, Time Series Analysis and Forecasting, Statistics, Predictive Modeling, Marketing
The University of Sydney
Skills you'll gain: Critical Thinking, Creative Problem-Solving, Verbal Communication Skills, Problem Solving, Editing, Research, Creative Thinking, Public Speaking, Proofreading, Deductive Reasoning, Analytical Skills, Resourcefulness, Persuasive Communication, Information Management, Communication, Ethical Standards And Conduct, Writing, Research Methodologies, Digital Communications, Document Management
Google Cloud
Skills you'll gain: Feature Engineering, Tensorflow, Keras (Neural Network Library), Data Quality, MLOps (Machine Learning Operations), Exploratory Data Analysis, Machine Learning, Applied Machine Learning, Google Cloud Platform, Scikit Learn (Machine Learning Library), Data Cleansing, Data Strategy, Artificial Intelligence and Machine Learning (AI/ML), Data Pipelines, Supervised Learning, Machine Learning Algorithms, Data Analysis, Data Management, Data Governance, Workflow Management
DeepLearning.AI
Skills you'll gain: Unsupervised Learning, Artificial Intelligence and Machine Learning (AI/ML), Data Ethics, Machine Learning, Machine Learning Algorithms, Supervised Learning, Artificial Intelligence, Reinforcement Learning, Artificial Neural Networks, Deep Learning, Anomaly Detection, Dimensionality Reduction, Algorithms, Regression Analysis
Duke University
Skills you'll gain: Hypertext Markup Language (HTML), Web Design and Development, Cascading Style Sheets (CSS), Web Development, Programming Principles, Javascript, Web Applications, Front-End Web Development, Computer Programming, Image Analysis, Debugging
- Status: Free
Coursera Instructor Network
Skills you'll gain: Customer Engagement, Data-Driven Decision-Making, Customer Service, Customer Communications Management, Customer Relationship Management (CRM) Software, Personalized Service, Customer Insights, Customer Retention, Business Analytics, User Feedback, Marketing Analytics, Consumer Behaviour, Real Time Data
University of California, Irvine
Skills you'll gain: Data Storytelling, Data-Driven Decision-Making, Employee Training, Performance Metric, Compensation Management, Human Resources, Human Resource Strategy, Workforce Planning, Business Metrics, Data Analysis, Employee Engagement, Recruitment, Talent Acquisition, Analytics
Michigan State University
Skills you'll gain: Design Elements And Principles, Peer Review, Graphic and Visual Design, Post-Production, Project Planning, Color Theory, Digital Design, Constructive Feedback, File Management, Adobe Creative Cloud, Creativity, Creative Design, Project Management, Storytelling, Content Creation, Aesthetics, Electronic Media, Editing, Liberal Arts, Writing
In summary, here are 10 of our most popular customer success management courses
- Business English: Management and Leadership:Â Arizona State University
- How to Manage a Remote Team:Â GitLab
- Introduction to HTML5:Â University of Michigan
- Mindshift: Break Through Obstacles to Learning and Discover Your Hidden Potential:Â McMaster University
- Foundations of Marketing Analytics:Â Emory University
- Academic Skills for University Success:Â The University of Sydney
- Machine Learning on Google Cloud:Â Google Cloud
- Unsupervised Learning, Recommenders, Reinforcement Learning:Â DeepLearning.AI
- Programming Foundations with JavaScript, HTML and CSS:Â Duke University
- GenAI for Customer Communication:Â Coursera Instructor Network