Skills you'll gain: Generative AI, Cloud Management, Cloud Infrastructure, Cloud Solutions, System Support, Data Ethics, Artificial Intelligence, Technical Communication

Skills you'll gain: Firewall, Network Security, Network Administration, Network Troubleshooting, Amazon Web Services, Network Monitoring, System Configuration, Infrastructure Security, Virtual Private Networks (VPN), Endpoint Security, Intrusion Detection and Prevention, Threat Management, Malware Protection, Application Deployment, Configuration Management

Skills you'll gain: Amazon Web Services, Cloud Infrastructure, Call Center Experience, Data Storage, Identity and Access Management, System Configuration, Inbound Calls, Outbound Calls, Self Service Technologies, User Accounts, Customer Communications Management, Regional Sales

Skills you'll gain: Cloud-Native Computing, Cloud Infrastructure, Cloud Computing, Cloud Platforms, Public Cloud, Software As A Service, Application Deployment, Cloud Services, Cloud Security, Microservices, Amazon Web Services, Serverless Computing, Service Oriented Architecture

Skills you'll gain: Performance Metric, Control Panels, End User Training and Support, Self Service Technologies, Customer and Client Support, Graphical Tools

Skills you'll gain: DevSecOps, DevOps, User Centered Design, Usability, Systems Integration, User Experience Design, Continuous Delivery, System Implementation, Human Computer Interaction, Continuous Integration, Application Security, Information Systems, Software Development, CI/CD, System Design and Implementation, Secure Coding, Security Testing, User Feedback, Project Management Software, Systems Thinking

Skills you'll gain: Self Service Technologies, Process Improvement, Process Management, Business Process Improvement, Workflow Management, Personalized Service, Customer Engagement, Cost Management

Skills you'll gain: Inbound Calls, Network Routing, Outbound Calls, Security Controls, Customer Service, Operational Efficiency, Customer Engagement, Service Level

Skills you'll gain: Ansible, IT Automation, Infrastructure as Code (IaC), Devops Tools, Linux Commands, Red Hat Enterprise Linux, Automation, Debugging, YAML, Scripting, Security Controls, Unix Commands, Command-Line Interface, Encryption, Amazon Web Services, Package and Software Management, Software Installation, Configuration Management, File Management

Skills you'll gain: Dashboard, Business Reporting, Management Reporting, Performance Reporting, Ad Hoc Reporting, Real Time Data, Call Center Experience, Administrative Support, Trend Analysis, Workforce Management