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Results for "customer behavior analysis"
ESSEC Business School
Skills you'll gain: Marketing Analytics, Customer Analysis, Advanced Analytics, Business Analytics, Market Research, Customer Insights, R Programming, Data-Driven Decision-Making, Target Market, Data Analysis, Statistical Analysis, Predictive Modeling, Customer Relationship Management, Consumer Behaviour, Statistical Methods, SQL, Probability & Statistics
- Status: Free
Skills you'll gain: Requirements Management, Robotic Process Automation, Requirements Elicitation, Business Process Automation, Requirements Analysis, Business Requirements, Stakeholder Engagement, Business Analysis, Automation, Business Process, Process Analysis, Stakeholder Communications, Project Scoping, Process Mapping
- Status: Free
Coursera Instructor Network
Skills you'll gain: Customer Success Management, Customer Service, Customer Support, Customer Engagement, Personalized Service, Operational Efficiency, Technology Strategies, Organizational Strategy, Data Ethics, Business Strategies, Automation, Information Privacy
University of Illinois Urbana-Champaign
Skills you'll gain: Customer Insights, Design Thinking, New Product Development, Product Development, Customer Analysis, Consumer Behaviour, User Research, Customer Engagement, Persona Development, Market Research, Process Mapping, User Experience, Qualitative Research, Ideation, Analysis, Needs Assessment
Skills you'll gain: Business Process Modeling, Business Analysis, Process Analysis, Process Optimization, Stakeholder Management, Business Requirements, Requirements Management, Data Modeling, Requirements Analysis, Business Process Improvement, Agile Methodology, User Story, Gap Analysis, Prioritization
University of Pennsylvania
Skills you'll gain: People Analytics, Data-Driven Decision-Making, Business Analytics, Descriptive Analytics, Business Intelligence, Human Resource Strategy, Financial Data, Marketing Analytics, Analytics, Talent Management, Financial Analysis, Predictive Analytics, Human Resources Management and Planning, Peer Review, Business Analysis, Financial Statement Analysis, Financial Forecasting, Customer Insights, Workforce Planning, Demand Planning
Skills you'll gain: Data Storytelling, Marketing Automation, Web Analytics, Marketing Effectiveness, Marketing Analytics, Customer Insights, Digital Marketing, Market Analysis, Google Analytics, Social Media Marketing, Customer Analysis, Search Engine Marketing, Advertising Campaigns, Marketing Strategies, Social Media Strategy, Performance Reporting, Search Engine Optimization, Marketing Planning, Predictive Analytics, MarTech
University of Virginia
Skills you'll gain: Revenue Management, Global Marketing, Consumer Behaviour, Marketing Psychology, Customer Analysis, Value Propositions, Market Research, Behavioral Economics, Competitive Analysis, Data-Driven Decision-Making
CVS Health
Skills you'll gain: Growth Mindedness, De-escalation Techniques, Data Entry, Greeting Customers, Team Oriented, Teamwork, Inbound Calls, Time Management, Customer Complaint Resolution, Customer Service, Customer Data Management, Personal Development, Performance Metric, Emotional Intelligence, Communication Strategies, Problem Solving
University of Illinois Urbana-Champaign
Skills you'll gain: New Product Development, Product Development, Design Thinking, Market Research, Quantitative Research, Customer Insights, User Research, Consumer Behaviour, Market Analysis, Target Market, Forecasting, Innovation, Data-Driven Decision-Making
CVS Health
Skills you'll gain: De-escalation Techniques, Greeting Customers, Cross Selling, Retail Sales, Customer Service, Upselling, Conflict Management, Product Knowledge, Retail Store Operations, Customer Relationship Building, Transaction Processing, Customer Engagement, Professionalism, Product Demonstration, Company, Product, and Service Knowledge, Empathy, Social Media
- Status: Free
Università Bocconi
Skills you'll gain: Conflict Management, Team Motivation, Intercultural Competence, Professional Networking, Organizational Leadership, Cultural Diversity, Cultural Sensitivity, Business Leadership, Cross-Functional Team Leadership, Communication, Leadership, Business Ethics, Team Management, Decision Making
In summary, here are 10 of our most popular customer behavior analysis courses
- Foundations of marketing analytics: ESSEC Business School
- Automation Business Analysis - Concepts and Principles: UiPath
- GenerativeAI for Customer Success: Coursera Instructor Network
- Customer Insights: New Product Development Orientation: University of Illinois Urbana-Champaign
- Business Analysis: Process Modeling & Requirements Gathering: SkillUp EdTech
- Business Analytics: University of Pennsylvania
- Unilever Digital Marketing Analyst: Unilever
- Customer Value in Pricing Strategy: University of Virginia
- Call Center Customer Service: CVS Health
- Customer Insights: Quantitative Techniques: University of Illinois Urbana-Champaign