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Results for "customer support automation"
Skills you'll gain: Data Storytelling, Performance Measurement, Data-Driven Decision-Making, E-Commerce, Digital Marketing, Branding, Marketing Channel, Marketing Strategy and Techniques, Customer Analysis, Advertising, Marketing Analytics, Search Engine Marketing, Customer Engagement, Content Marketing, Brand Awareness, Search Engine Optimization, Social Media Marketing, Target Audience
Skills you'll gain: Dashboard, Data Visualization Software, Plotly, Data Wrangling, Data Visualization, Exploratory Data Analysis, Data Cleansing, Jupyter, Matplotlib, Data Analysis, Pandas (Python Package), Data Manipulation, Seaborn, Data Transformation, Data Import/Export, Predictive Modeling, Web Scraping, Interactive Data Visualization, Automation, Python Programming
Skills you'll gain: Customer Service, Customer Relationship Building, Continuous Improvement Process, Client Services, Performance Metric, Service Improvement, Customer Support, Technical Support and Services, Customer Complaint Resolution, Client Support, Technical Support, Expectation Management, Help Desk Support, Communication
- Status: Free
Skills you'll gain: Requirements Management, Robotic Process Automation, Requirements Elicitation, Business Process Automation, Requirements Analysis, Business Requirements, Stakeholder Engagement, Business Analysis, Automation, Business Process, Process Analysis, Stakeholder Communications, Project Scoping, Process Mapping
Google
Skills you'll gain: Agile Project Management, Backlogs, Agile Methodology, User Story, Sprint Planning, Product Roadmaps, Sprint Retrospectives, Employee Coaching, Team Management, Cross-Functional Collaboration, Prioritization
Skills you'll gain: Network Security, Encryption, Cybersecurity, Security Awareness, Cyber Attacks, Security Management, Security Strategy, Threat Detection, Firewall, Wireless Networks, Technical Support, Malware Protection, Authentications, Multi-Factor Authentication, Authorization (Computing), Generative AI
Coursera Project Network
Skills you'll gain: Business Process Automation, Automation, Project Management Software, Workflow Management, Issue Tracking, Business Process, Technical Communication
Google Cloud
Skills you'll gain: Cloud Infrastructure, Google Cloud Platform, Identity and Access Management, Infrastructure As A Service (IaaS), Application Deployment, Cloud Applications, Kubernetes, Cloud Computing, CI/CD, Cloud Security, Load Balancing, Service Level Agreement, Infrastructure as Code (IaC), Virtual Machines, Microservices, Service Level, Cloud Computing Architecture, Cloud Storage, Data Storage, Network Architecture
Skills you'll gain: Professional Networking, Interviewing Skills, Technical Support, LinkedIn, Technical Support and Services, Professional Development, Relationship Building, Professionalism, Interpersonal Communications, Verbal Communication Skills, Problem Solving, Communication, Adaptability
Coursera Project Network
Skills you'll gain: Lead Generation, Email Marketing, Marketing Automation, Google Sheets, Application Deployment, Real Time Data
University of Pennsylvania
Skills you'll gain: Operations Management, Return On Investment, Operational Efficiency, Financial Statements, Financial Statement Analysis, Finance, Human Capital, Go To Market Strategy, Process Analysis, Branding, People Management, Financial Reporting, Capital Budgeting, Financial Accounting, Operational Performance Management, Consumer Behaviour, Leadership and Management, Marketing Planning, Peer Review, Analysis
Skills you'll gain: ChatGPT, Generative AI, Artificial Intelligence, Data Ethics, OpenAI, Artificial Intelligence and Machine Learning (AI/ML), Deep Learning, Artificial Neural Networks, Application Deployment, IBM Cloud, Governance, Machine Learning, Business Transformation, Ethical Standards And Conduct, Computer Vision, Self Service Technologies, Information Architecture, Business Process Automation, Software Development Tools, Image Analysis
In summary, here are 10 of our most popular customer support automation courses
- Foundations of Digital Marketing and E-commerce:Â Google
- Applied Data Science:Â IBM
- Dell Technologies Customer Service for Technical Support:Â Dell
- Automation Business Analysis - Concepts and Principles:Â UiPath
- Agile Project Management:Â Google
- IT Security: Defense against the digital dark arts :Â Google
- Automate tasks and processes with Jira:Â Coursera Project Network
- Architecting with Google Compute Engine:Â Google Cloud
- Tech Support Career Guide and Interview Preparation:Â IBM
- Create a Lead Generation Messenger Chatbot using Chatfuel:Â Coursera Project Network