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Coursera Project Network
Skills you'll gain: HubSpot CRM, Customer Relationship Management (CRM) Software, Digital Transformation, Process Optimization, Business Technologies, Customer Relationship Management, Customer Support, Business Transformation, Process Analysis, Process Improvement
Skills you'll gain: Project Management Life Cycle, Project Management, Project Planning, Communication Planning, Project Documentation, Milestones (Project Management), Project Schedules, Risk Management, Cost Management, Budgeting, Estimation, Procurement, Technical Communication, Strategic Communication
University of California, Irvine
Skills you'll gain: Corporate Communications, Media Relations, Target Audience, Public Relations, Social Media, Customer Communications Management, Marketing Communications, Branding, Brand Management, Communication Strategies, Social Media Strategy, Stakeholder Management, Communication, Corporate Sustainability, Customer Insights
University of Minnesota
Skills you'll gain: Performance Management, Performance Appraisal, Performance Review, Employee Performance Management, Compensation Management, Compensation Strategy, Compensation and Benefits, Constructive Feedback, Workforce Planning, Human Resource Strategy, Human Resources, Employee Onboarding, Recruitment, Human Resources Management and Planning, Recruitment Strategies, Full Cycle Recruitment, Compensation Analysis, Talent Acquisition, People Management, Job Analysis
University of Geneva
Skills you'll gain: Portfolio Management, Wealth Management, Risk Management, Investment Management, Financial Market, Business Risk Management, Capital Markets, Risk Analysis, Market Liquidity, Investments, Asset Management, Performance Measurement, Market Dynamics, Environmental Social And Corporate Governance (ESG), Financial Planning, Derivatives, Finance, Equities, Financial Management, Business Ethics
Rutgers the State University of New Jersey
Skills you'll gain: Strategic Sourcing, Lean Six Sigma, Lean Manufacturing, Demand Planning, Procurement, Supplier Relationship Management, Manufacturing Operations, Forecasting, Process Improvement, Supplier Management, Operations Management, Purchasing, Supply Management, Operational Efficiency, Warehouse Management, Supply Chain Planning, Sales Management, Inventory and Warehousing, Inventory Management System, Transportation, Supply Chain, and Logistics
Skills you'll gain: Project Management, Milestones (Project Management), Data Storytelling, Requirements Analysis, Project Scoping, Stakeholder Management, Project Planning, Project Documentation, Quality Management, Interviewing Skills, Communication
Skills you'll gain: Loyalty Programs, Customer Retention, Customer Relationship Management, E-Commerce, Customer Service, Marketing Automation, Professional Networking, Marketing Analytics, Digital Marketing, Product Improvement, Customer Insights, Performance Analysis, Analytics, Interviewing Skills, Data-Driven Decision-Making
University of California, Irvine
Skills you'll gain: Goal Setting, Professional Networking, Business Management, Professional Development, Leadership and Management, People Management, Planning, Time Management, Customer Relationship Management, Business Leadership, Organizational Leadership, Leadership, Decision Making, Employee Retention
Salesforce
Skills you'll gain: Sales Process, Sales, Salesforce, Customer Relationship Management (CRM) Software, Sales Operations, Customer Relationship Management, B2B Sales, Sales Pipelines, Data Management, Customer Data Management, Databases, Business-To-Consumer
University of Illinois Urbana-Champaign
Skills you'll gain: Digital Marketing, Marketing Communications, Marketing Strategies, Marketing, Digital Communications, Integrated Marketing Communications, Marketing Channel, Promotional Strategies, Search Engine Marketing, Advertising, Social Media Marketing, Media Planning, MarTech, Mobile Banking, Communication, Emerging Technologies, Branding, Consumer Behaviour
University of California, Irvine
Skills you'll gain: Corporate Communications, Storytelling, Internal Communications, Strategic Communication, Social Media, Employee Engagement, Public Relations, Business Communication, Communication, Social Media Strategy, Remote Access Systems
In summary, here are 10 of our most popular customer communications management courses
- Customer Support digital transformation with HubSpot:Â Coursera Project Network
- Project Planning: Putting It All Together:Â Google
- External Communications Channels:Â University of California, Irvine
- Human Resource Management: HR for People Managers:Â University of Minnesota
- Investment Management:Â University of Geneva
- Supply Chain Management:Â Rutgers the State University of New Jersey
- Capstone: Applying Project Management in the Real World:Â Google
- Satisfaction Guaranteed: Develop Customer Loyalty Online:Â Google
- Fundamentals of Management:Â University of California, Irvine
- Sales and CRM Overview:Â Salesforce